12x 75cl Bottles of Tesco Red Wine £12.32 DELIVERED! UPDATE: BACK IN STOCK!

haveagoade

This is the copy of the relevant mail.

Dear xxxxxxx

Order Number xxxxxxxxx

Thank you for your recent order for wine with the Tesco Wine Club, placed on 13/09/2007. This is a reminder that the order will be delivered on 19/09/2007 to:
xxxxxxxxxxxxxx

Your delivery is scheduled for 09:00 to 11:00.

Someone over the age of 18 will need to be at the delivery address to sign for the order.

If your order is a gift for someone else please forward this mail to them, or ensure someone over the age of 18 will be available at the delivery address to accept the order.

Thank you,

The Tesco Wine Club Team.


This is an email from Tesco.com Limited




As you can see this is a clear instruction for me to PREPARE for delivery.

If as it transpires they knew they had no stock of the product, then they have been negligent and have incurred unnecessary expense inconvenience on my part by issuing this email and instructing me to make preparations.

cwp500

elliotj wrote: »

Product description
Total price1 x Hardys Voyage White (Colombard Verdelho Chenin) 6|75 CL£17.041 x Tesco Simply Garnacha 75cl 6|75 CL£8.66Delivery charge £5.00Subtotal£30.70Savings:eCoupon - Wine Festival Save £10- £10.00
total paid £20.70

Thought I would give the Red a try, and the Hardy's white is not a bad drop. 12 bottles for £20 is not bad!

Thanks to the OP!

ordered the granacha plonk last night but received a phone call from a bored scottish lady today telling me that the wine was very popular and now sold out! Basically, hard lines squire we've given it to someone else. have emailed them back expressing unhappiness at this lack of customer concern. Have they realised that there is a loophole and they are blocking it?
Anyone else been given the bums rush in this way?

cwp500

cwp500 wrote: »

ordered the granacha plonk last night but received a phone call from a bored scottish lady today telling me that the wine was very popular and now sold out! Basically, hard lines squire we've given it to someone else. have emailed them back expressing unhappiness at this lack of customer concern. Have they realised that there is a loophole and they are blocking it?
Anyone else been given the bums rush in this way?

Not spamming or anything but if any TESCO sneaks do actually read these posts - not one member of my circle of family or friends will buy another thing online from TESCO if this is how they treat customers willing to take it on trust that what they say online is reliable.

Back to Sainsburys for me.

alanclose

Its not going to stop me buying from tesco but I won't order wine again as its basically luck if they fulfil your order as they have no control over stock

cwp500

webuserisme wrote: »

**UPDATE** It would appear that Tesco have no stock of this wine, Enjoy. Hic

Same here. Would suggest that EVERYONE who has tried this will be in the same boat.

Everyone please send them an email to complain that this is poor customer service (they even cancelled the points, Sainsburys always gives free points if you complain about their product) and that you will not be using this service again.

Its only by complaining to these people that they realise their business may be affected by frivolous offers such as this granache plonk.

P.S. does anyone want to try ordering at the full price to see what happens?

cwp500

They wont get anymore of my business. I am back to Mr. Sainsbury.

C_Ronaldo

I missed out on this one dam it,

cwp500

mollytrundle wrote: »

hi,
well i have just had my order delivered.
all 12 bottles...yayyyyyy
i wonder if its due stock being available in your local tescos??? or do they come from a national warehouse store type place.
i shall hide it away for xmas or my lot will guzzle the lot...hic hic.
thanks
molly
xx

NOt spamming honest but I am just well peeved by this failure by TESCO.

Molly, any chance of opening one bottle to see if its any good?

On the other hand, if it's any good we probably dont want our noses rubbed in it!

haveagoade

cwp500 wrote: »

They wont get anymore of my business. I am back to Mr. Sainsbury.

Well said buddy.

I stuck 2 fingers up to Tesco today and shopped at Lidl

WOW!....70% off fruit and veg! at Lidl....Tesco done me a favour by telling me they don't give a @#$% about my custom!

Tesco are getting above the law and any reasonable complaints made against them.

Every little ......SUCKS!

mum2one

:j Thought I as doing well, got the email confirming delievery of my 12 bottles of wine for thurs.
:j :j :j :j :j :j :j :j :j :j :j :j :j :j :j

But guess what, just had a phone call to say sorry the wine is outof stock, at that as a comsumer I should not really of used the discount code.
:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

why o y let the sales order be accepted when they have none in stock, as a goodwill gesture ( my foor), Tesco will put a note on my account that the £10.00 code is to be allowed if I order again


And go through that again !