Sky TV retention deals ( post your haggling successes )

Grav15

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

What is the breakdown cost of your package?

Sky Signature £12
Netflix Premium £8
Sky Sports £20
TNT Sports £20
Sky Cinema £6
HD £6
Ultra HD £4
Multiroom £8
Kids £1

Total £85

Gigabit broadband £35

Total £120

This was done over the phone, I dialled 150 from my Sky mobile and asked for the win back team to the automated system but got put through to the diamond vip almost effectively concierge team who forwarded me on to the advisor who gave the deal, all were UK based thankfully, kids is only there because the advisor said it opens up more offers elsewhere, it’s the same with cinema it opens up more offers with Sky Sports, TNT was likely some kind of timing fluke as I never previously had any more than the standard £3 in contract discount going back to when Sky first offered it in the guise of BT Sport, the secret is you have to cancel and allow the service to go off, if only for a few hours, this deal was achieved just over 3 weeks ago, I advised £55 on the post you quoted because as backwards as it sounds as explained with Sky the more you have including broadband the more offers open up to the advisor. 

Great deal. Especially with signature. Did you call them the day after the contract ended or when the sky q box stopped working completely? 
 

It went off overnight and I called them at lunchtime.

And just to add in case anyone misinterpreted, under no circumstances cancel your broadband to get a deal in the same manner as you’ll end up with no service for potentially weeks. 

Netflix premium is £8. Do you need ultimate Tv package with that too? 

Teacake1903

Teacake1903 said:

Just started my bi annual dance with Sky renewals.

Currently have Signature,Ultimate, HD and Sports and paying £67.50 per month.

Was offered the same package for 2 years with no admin fee for £56 per month which included this years price increase.

Declined this and they offered to take off HD and finally offered me Sky Essentials for £15 per month.

Given my notice to terminate at the end of July so we’ll see what happens.

Didn't think it was a bad offer at first but have seen lower on here and didn’t want to accept the first offer. 

So I’ve had my dance with Sky and managed to get the same package I had previously for £51 per month with no admin fee.

They gave me two offers, one by email and one by text. Eventually replied to a text and went on Chat and was offered this deal which I thought was quite reasonable. 2 year contract with the usual yearly increase.

Grav15

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

What is the breakdown cost of your package?

Sky Signature £12
Netflix Premium £8
Sky Sports £20
TNT Sports £20
Sky Cinema £6
HD £6
Ultra HD £4
Multiroom £8
Kids £1

Total £85

Gigabit broadband £35

Total £120

This was done over the phone, I dialled 150 from my Sky mobile and asked for the win back team to the automated system but got put through to the diamond vip almost effectively concierge team who forwarded me on to the advisor who gave the deal, all were UK based thankfully, kids is only there because the advisor said it opens up more offers elsewhere, it’s the same with cinema it opens up more offers with Sky Sports, TNT was likely some kind of timing fluke as I never previously had any more than the standard £3 in contract discount going back to when Sky first offered it in the guise of BT Sport, the secret is you have to cancel and allow the service to go off, if only for a few hours, this deal was achieved just over 3 weeks ago, I advised £55 on the post you quoted because as backwards as it sounds as explained with Sky the more you have including broadband the more offers open up to the advisor. 

Great deal. Especially with signature. Did you call them the day after the contract ended or when the sky q box stopped working completely? 
 

It went off overnight and I called them at lunchtime.

And just to add in case anyone misinterpreted, under no circumstances cancel your broadband to get a deal in the same manner as you’ll end up with no service for potentially weeks. 

Did you need ultimate tv package to get Netflix premium for £8?

AnotherInventedUsername

Grav15 said:

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

Grav15 said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

What is the breakdown cost of your package?

Sky Signature £12
Netflix Premium £8
Sky Sports £20
TNT Sports £20
Sky Cinema £6
HD £6
Ultra HD £4
Multiroom £8
Kids £1

Total £85

Gigabit broadband £35

Total £120

This was done over the phone, I dialled 150 from my Sky mobile and asked for the win back team to the automated system but got put through to the diamond vip almost effectively concierge team who forwarded me on to the advisor who gave the deal, all were UK based thankfully, kids is only there because the advisor said it opens up more offers elsewhere, it’s the same with cinema it opens up more offers with Sky Sports, TNT was likely some kind of timing fluke as I never previously had any more than the standard £3 in contract discount going back to when Sky first offered it in the guise of BT Sport, the secret is you have to cancel and allow the service to go off, if only for a few hours, this deal was achieved just over 3 weeks ago, I advised £55 on the post you quoted because as backwards as it sounds as explained with Sky the more you have including broadband the more offers open up to the advisor. 

Great deal. Especially with signature. Did you call them the day after the contract ended or when the sky q box stopped working completely? 
 

It went off overnight and I called them at lunchtime.

And just to add in case anyone misinterpreted, under no circumstances cancel your broadband to get a deal in the same manner as you’ll end up with no service for potentially weeks. 

Did you need ultimate tv package to get Netflix premium for £8?

Yes your correct, I just double checked my bill it’s £4, I put it down on the breakdown as the HD charge of which there is none, I just have the UHD which is different to my previous deal where they appear to have juggled around some of the package names. 

MouldyOldDough

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

I can't do that - my account is under Priority Customers - so I don't get any flexibility !

Boohoo

MouldyOldDough said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

I can't do that - my account is under Priority Customers - so I don't get any flexibility !

So you maybe a serial complainer or a troublemaker according to this link.

Or you could be a with a different Priority team at Sky.

https://forums.digitalspy.com/discussion/2481752/sky-priority-team

MouldyOldDough

Boohoo said:

MouldyOldDough said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

I can't do that - my account is under Priority Customers - so I don't get any flexibility !

So you maybe a serial complainer or a troublemaker according to this link.

Or you could be a with a different Priority team at Sky.

https://forums.digitalspy.com/discussion/2481752/sky-priority-team

No - I am a 23 year Platinum VIP Customer who happens to be disabled so of course Sky decided to put me under the "protective shield" of Priority Customers - without informing me !!

This of course means that I am subject to all of the usual price hikes without the ability to escape...

FUrake

ive never heard of that priority customers thing before

FUrake

Decided id try one more time to get this extra £3 off TNT sport and this time they gave me it, so my bill going forward is as follows, happy enough with that

Grav15

MouldyOldDough said:

Boohoo said:

MouldyOldDough said:

AnotherInventedUsername said:

MouldyOldDough said:

Currently, you are paying £78.50 per month, but this will increase to £96.50 once the offers expire. To help manage your costs, we have the following new offers available:

- £8 off Sky Signature, bringing it to £32.50 per month.
- £7 off Complete Sky Sports, bringing it to £27 per month.
- £1 off Multiscreen, bringing it to £14 per month.
- Your current offer of £2 off HD will remain, at £7 per month.

With these new offers, your total monthly cost would be £80.50. These offers are available for 24 months and come with a new 24-month minimum term. Please note there is a one-off £10 admin fee, which will be automatically applied to your next bill should you choose to accept.

Hand in your 31 days notice and make no attempt to contact them during that time, once the service has gone off for a hour phone them up, you won’t lose any recordings etc doing this, you should be paying around £55 give or take for that package. 

I can't do that - my account is under Priority Customers - so I don't get any flexibility !

So you maybe a serial complainer or a troublemaker according to this link.

Or you could be a with a different Priority team at Sky.

https://forums.digitalspy.com/discussion/2481752/sky-priority-team

No - I am a 23 year Platinum VIP Customer who happens to be disabled so of course Sky decided to put me under the "protective shield" of Priority Customers - without informing me !!

This of course means that I am subject to all of the usual price hikes without the ability to escape...

So what happens if you do online chat or call the normal regular team? Do the transfer you to priority team?