Sky TV retention deals ( post your haggling successes )

Easylinkselecta

Scooter_1978 said:

Eeek, I've just called SKY and called their bluff and started the cancellation process after 25 years.  I'd like to stay with them but I'm not prepared to if they don't lower costs.

I currently have SKY Q with signature, HD and broadband (I'm very happy with this) and would even be keen to add Netflix (with ads).

From Sept, they were saying my bills would be;
SKY Signature - 31.50
HD - £8.00
Broadband - 34.00
Total - £73.50

I've just called for the first time to haggle and they've offered me;
SKY signature - 29.50
HD - £9.00
Netflix with ads - £4.50
Broadband - 32.00
Total - 75.00

I'd be happy paying around £62.50 for what I want - do you think I'm being unrealistic? do I have any hope of them calling me back with a better offer?

That's a really bad price. You can do a lot better. What speed of broadband are you getting for £32pm?

Scooter_1978

Easylinkselecta said:

Scooter_1978 said:

Eeek, I've just called SKY and called their bluff and started the cancellation process after 25 years.  I'd like to stay with them but I'm not prepared to if they don't lower costs.

I currently have SKY Q with signature, HD and broadband (I'm very happy with this) and would even be keen to add Netflix (with ads).

From Sept, they were saying my bills would be;
SKY Signature - 31.50
HD - £8.00
Broadband - 34.00
Total - £73.50

I've just called for the first time to haggle and they've offered me;
SKY signature - 29.50
HD - £9.00
Netflix with ads - £4.50
Broadband - 32.00
Total - 75.00

I'd be happy paying around £62.50 for what I want - do you think I'm being unrealistic? do I have any hope of them calling me back with a better offer?

That's a really bad price. You can do a lot better. What speed of broadband are you getting for £32pm?

Thank you - I'm currently on the Ultrafast1 which is 150 mbps and they were suggesting Full Fibre 150 which I think is pretty much the same

FUrake

yeh im paying £32 with vodafone for full fibre 900 so £32 for full fibre 150 is bad, when I log into my sky account they are offering me full fibre 150 for £19 a month

Kodi32

I've Still got Sky Essentials TV on my SkyQ box at £7 per month rolling 30 day contract.
Basic TV channels with recording.
Just spoke to them about upgrading to Signature with Sports and HD and they quoted me best price of £52.50 per month (24 month contract - Sky Q)
What is the best SkyQ deal i should be able to get at the moment for this package ??
TIA

Grav15

Kodi32 said:

I've Still got Sky Essentials TV on my SkyQ box at £7 per month rolling 30 day contract.
Basic TV channels with recording.
Just spoke to them about upgrading to Signature with Sports and HD and they quoted me best price of £52.50 per month (24 month contract - Sky Q)
What is the best SkyQ deal i should be able to get at the moment for this package ??
TIA

What the the breakdown of the costs? How much was signature?

Scooter_1978

Scooter_1978 said:

Eeek, I've just called SKY and called their bluff and started the cancellation process after 25 years.  I'd like to stay with them but I'm not prepared to if they don't lower costs.

I currently have SKY Q with signature, HD and broadband (I'm very happy with this) and would even be keen to add Netflix (with ads).

From Sept, they were saying my bills would be;
SKY Signature - 31.50
HD - £8.00
Broadband - 34.00
Total - £73.50

I've just called for the first time to haggle and they've offered me;
SKY signature - 29.50
HD - £9.00
Netflix with ads - £4.50
Broadband - 32.00
Total - 75.00

I'd be happy paying around £62.50 for what I want - do you think I'm being unrealistic? do I have any hope of them calling me back with a better offer?

*Mini update*

I spoke with the Retentions team after getting this annoying expensive offer and they offered me a price I was happy with so I stopped the cancellation process.  I still need to fight them on the broadband cost but that's not until October and I feel semi confident I can get SKY down on price from the current £34 (for 150 download speed).  

On the TV front, I accepted Signature for £24, HD for £4 and Netflix for £4.50.

FUrake

Scooter you will def get the internet cheaper than £34 for Fibre 150 so feel incredibly confident!

Tanns

Missed giving notice so cancelled today after 13 years. The final offer I had was this…

Signature is normally £40.50, but you'll pay £28.50 (with an 24-month contract) This offer is for 24 months

Sky Sports in HD is normally £40, but you'll pay £23 (with an 24-month contract) This offer is for 24 months

Sky (Q) Multiscreen is normally £15, but you'll pay £11 (with an 24-month contract) This offer is for 24 months

Boost to Netflix Standard with  Ads is normally £4.50, This offer is for 24 months. 

It brings your total to £67 a month  Your offers will start today.

I have read lots of comments about success following giving notice, but not after cancellation. 

What should I expect now.

Thanks for the advice! 

Chrisandbev

Tanns said:

Missed giving notice so cancelled today after 13 years. The final offer I had was this…

Signature is normally £40.50, but you'll pay £28.50 (with an 24-month contract) This offer is for 24 months

Sky Sports in HD is normally £40, but you'll pay £23 (with an 24-month contract) This offer is for 24 months

Sky (Q) Multiscreen is normally £15, but you'll pay £11 (with an 24-month contract) This offer is for 24 months

Boost to Netflix Standard with  Ads is normally £4.50, This offer is for 24 months. 

It brings your total to £67 a month  Your offers will start today.

I have read lots of comments about success following giving notice, but not after cancellation. 

What should I expect now.

Thanks for the advice! 

It's a good deal if it is approx £15-20 less than this

gt94sss2

As a data point for others, we recently renewed 

Sky Signature - £20.50
Netflix (with ads) - £4.50