Sky TV retention deals ( post your haggling successes )

shughes80

Had first round of renewal discussions via Live Chat. Not accepted as yet.

	End of Current Contract	Current RRP Price	1st Offer	2nd Offer
Sky Signature	£26.00	£36.50	£31.50	£22.00
Sky Sports+HD	£27.00	£39.00	£22.00	£22.00
Multiroom	£15.00	£15.00	£10.00	£10.00
SB Superfast	£34.00
Full Fibre 75		£43.00	£29.00
Full Fibre 500				£35.00
Total	£102.00	£133.50	£92.50	£89.00

Ranger4356

mits999 said:

Ranger4356 said:

Have another week or so left before the end of my contract on TV and Broadband with Sky
The broadband is Sky Broadband superfast inc pay as you talk on a Landline
The TV is Sky Signature  with Multi room,  no Cinema, no Sport 
 BT finally got around to installing Full Fibre in my area this year so I would want to upgrade to take advantage of faster speed.
The cost had crept up over 18 months from 51 to 59 quid 

When I called to cancel I was offered same TV with their 900 Full Fibre package for £64.50 with the landline.

I declined this offer, then got an email and text saying Sky had an exclusive offer for me !!. When I called back, was told the offer was for what I already had no upgrade on the broadband for £55.50.  The caller did not want to negotiate and simply stated they were "the last chance saloon" ??

Am I being a little unrealistic to try and push for a price under or around £50 ? as in 3 or 4 months, Sky will charge another £5 
I have never waited until the end of the contract, but I had some joy with my mobile in the summer.
Fingers crossed 

I would suggest moving your broadband to Vodafone they will appreciate your business 

@mits999 Thanks for the suggestion.
The Vodafone broadband does look tempting, especially with the supposed 4g backup connection on their hardware 
Their TV package is not up to much !!  free Apple tv for 3 months .. meh. 

rexel

on the phone to sky 03337594840 new offer
sky signature  £21.00
cinema +sports+hd £24.00
total £45.00 
is this best offer

brewerdave

rexel said:

on the phone to sky 03337594840 new offer
sky signature  £21.00
cinema +sports+hd £24.00
total £45.00 
is this best offer

Fair bit better than I got !!

bongo2202

Have just been on their chat to get a deal and the best I was getting offered for Sports HD, Signature and Multiroom was £65 p/m and am now going through the cancellation process, have people any experience of deals post agreeing to cancel (now in the 30 day window), cheers

littlemissbossy

bongo2202 said:

Have just been on their chat to get a deal and the best I was getting offered for Sports HD, Signature and Multiroom was £65 p/m and am now going through the cancellation process, have people any experience of deals post agreeing to cancel (now in the 30 day window), cheers

I’ve just renegotiated my contract whilst I was in the cancellation window. I have the same package (Sky HD, not Sky Q), I was paying £63, first quote was £68.50, then £61.50, then £59. In the final week I was offered £54.50 which I took. 

Hope that helps. 

harj1185

Managed to get everything including Netflix Premium for £69 a month, 2 days before it was due to go off

xiledlanc

To add to the background of information.

Curent package:
Signature
Cinema
Sport
Netflix premium
UHD

£54 pcm (was negotiated at £46.50 before the April mandatory price rise).

Best deal I got this morning with one month to go on the deal when trying to cancel was £64.50 pcm after 2 "let me speak to my manager to get you the best possible deal" interventions.

We do have b/band with them (500mb for £35 pcm) under my wife's name that is due to end in February.  They did try to offer to cancel that without charge and add it to my account for £29 pcm.  However I assume I could get this or similar in February so left it to just be a TV cost.

Cancellation processed and service ends in January.


Will see how things go - last few times I have had to let the service come to an end for a week, before contacting them (on a spurious question about the returns process) to get a really good deal at the time IMO.

Happy to leave it until then and see what happens.

xiledlanc

harj1185 said:

Managed to get everything including Netflix Premium for £69 a month, 2 days before it was due to go off

Is everything - Signature, Cinema, Sport, kids, multi-room, UHD and Netflix premium?  If so that would suggest that the equivalent for me would circa £57 (no kids £2? no ,multi-room £10?).

n1guy

Any managed to haggle anything on sky stream? My contract ends in Jan, phoned up yesterday to hand in my notice in the hope id get a deal and didn't.

We currently have
Movies
Sport
Entertainment 
UHD
Multi Room
Netflix

For £59 introductory offer,  best they could do us £79 saying it usually £90 odd so gonna cancel, too expensive got anyway