Sky TV retention deals ( post your haggling successes )

ds1980

Cancelled sky yesterday. Have been doing for last 20 years. Was offered 50% off sky subscription without asking. Sky q 2tb and two minis were free but only 10% offered off subscription. Declined and have the 60% offer in services menu. Did people get the £50 in services or is it a phonecall again to negotiate. Will look into transferring g to sky q once I've sorted new contract.

dvs

Didn't appear in my services/account section. I was offered on chat but I think it also applies on the phone.

[Deleted User]

dvs wrote: »

Thanks. I've been offered the following:

1. Sky Q - 25% discount on TV package plus £12 for multiroom and £50 credit. This includes free 2TB Sky Q and 1 mini box. Additional mini boxes would be the standard £99 charge.
2. Keep existing Sky package with 60% discount and £50 credit. I can then upgrade to Sky Q and keep the discount (plus £12 for multiroom). Charge for 2TB box and 1 mini box would be £100, then £99 for additional mini box (so £199 charge for the 'free' equipment).

The second deal works out cheaper over the 12 months. Shame there doesn't seem to be a discount on the setup of the equipment - unless you managed to get something?

The Virgin Media deal I have been offered (as a new customer with special discount) is better as it's practically the same price but includes 200MB broadband and phone but I really don't like the Virgin interface or the hassle of installation.

Don't forget that the Sky Q equipment is never yours so that the £199 is dead money and should be added to your monthly sub costs to work out the real cost.

ds1980 wrote: »

Cancelled sky yesterday. Have been doing for last 20 years. Was offered 50% off sky subscription without asking. Sky q 2tb and two minis were free but only 10% offered off subscription. Declined and have the 60% offer in services menu. Did people get the £50 in services or is it a phonecall again to negotiate. Will look into transferring g to sky q once I've sorted new contract.

I'm not aware of anyone ever getting credit except via phone or live chat.

safsnowball

Zandoni wrote: »

How much did you have to pay to get the Q box?

The Q 2TB and one mini was £100 plus the £12 a month multiroom charge.

In answer to another question the £50 credit can only be obtained by phone or web chat

brewerdave

safsnowball wrote: »

In answer to another question the £50 credit can only be obtained by phone or web chat

...not necessarily so; last year I received a retention offer of 50% plus £50 credit via email - but I hung out for 60% as on my package it was a better deal.:)

OldDIYer

I'm getting a bit confused!

I haggled my package down to £58 last week. That's £68 viewing package incl sports & cinema down to £34 + £12 HD + £12 Multiroom = £58.

I just went online to upgrade to Sky Q.

The one-offs £297 (£99 installation & 2 x £99 for 2 mini boxes). Is that reasonable?

The monthly cost came in at £41 (£92 after offers) for 18 mth contract. I think the £41 would only be for 12 months, so I'd pay £41 x 12 & £92 x 6 = £1044 /18 = £58! Is that reasonable?

[Deleted User]

OldDIYer wrote: »

I'm getting a bit confused!

I haggled my package down to £58 last week. That's £68 viewing package incl sports & cinema down to £34 + £12 HD + £12 Multiroom = £58.

I just went online to upgrade to Sky Q.

The one-offs £297 (£99 installation & 2 x £99 for 2 mini boxes). Is that reasonable?

The monthly cost came in at £41 (£92 after offers) for 18 mth contract. I think the £41 would only be for 12 months, so I'd pay £41 x 12 & £92 x 6 = £1044 /18 = £58! Is that reasonable?

I just had a look at changing to Q myself online. I'm paying £31.50 for Boxsets & ADSL/Line, without multiroom it says that I'd pay a 1 off £199 for either box (1TB or 2TB) with no increase to the monthly cost.

If I add multiroom at £12 a month then the 'install' costs go down to £20 for the 1TB box or £60 for the 2TB box with an addittional £40 for a Mini Q box.(£43.50 a month)

'New 18 month minimum subscriptions apply' which seems to indicate that the monthly costs quoted are for the full term.

'Watching on your first extra TV screen comes at a one-off cost of £40 and £99 for each subsequent TV. We'll lend you one Sky Q Mini box per TV at no charge.' If there's no charge then what's the £40 for? I thought the 2TB box came with an additional Mini Q box anyway?

Confused? You will be after this weeks episode of...

ossie48

My package was due to end this month.

I was paying £35 for Skysports +HD / Boxsets / all the documentaries etc...was due to go up to £71.50.

Spoke to them on the chat thing and straight off gave me 50% off. Wouldnt go any further so I cancelled.

The next day I had a 60% off offer, why the person on the chat didnt just offer the 60% is beyond me as it would have saved an hour of their time.

Anyway now paying less than when I originally subscribed a few years back.

Broadband is elsewhere with plusnet who are introducing the BT Sport app for £2.50 a month which Ill cast to the TV so sorted.

humfer

Cancelled yesterday and almost immediately had 50% when next logged into mysky account. But want the 60% off plus £50 credit or nothing. Do you think it's needs adding to my account for me to be eligible or do you think if I open chat and either say I have had it offered / heard of the offer that would do the trick?

dogm4xm4n

full sky tv package reduced to £40 per month from £79. but virgin vip package reduced to£71 from £120 virgin includes 200mbs+anytime calls+2 tivo six boxes and no need to pay sky protect. starts in june