Sky TV retention deals ( post your haggling successes )

dvs

It seems variable whether you will get a discount on the setup costs of Sky Q, and if you do, you will probably get a lower discount on the subscription cost. I'm looking for Sky Q 2tb plus two mini boxes. I would be happy with my current 60% discount plus £12 fee for Sky Q multiroom, which doesn't seem unreasonable but it seems most haven't been offered this. I'm ideally I'm looking for free equipment setup costs with 60% subscription discount (but I think I am pushing my luck there!)

I was told that my current 60% discount could be combined with Sky Q multiroom but I would pay full subscription costs for TV package from January next year (when my discount finishes). I wasn't prepared to commit to that so I gave notice to cancel (my discount was without a minimum term). I'm currently only seeing 50% discount available to me. Will wait a bit longer.

teddysmum

Colin_Maybe wrote: »

I'd snatch their hands off myself.

You are easily satisfied. I'm paying (on average over the year ) under £7/month for Boxed Sets and Cinema (after cancelling).

robrymond

It is true that Q retention deals are worse. I cancelled and was on my final day before the service was being cut. I previously had a 50% deal which rolled over when I set Q up in September.

What they have done is re-align all my contracts including broadband and I'm now paying £73.50 for:

Sky Q with 1 mini box and Ultra HD
Boxsets with Movies (25% off)
Fibre Broadband (50% off)
Line Rental (50% off)

I pushed and pushed for more discount on TV and asked a Sky employee I know, but 25% is the max. I was pleased with 50% off phoneline as last year they only knocked a few quid off. Total cost last year was £64.99, so a small rise overall but we do get our fair use out of it.

teddysmum

I don't always read retention threads, but I haven't yet seen a post about someone going by the usual route and cancelling Q, as with the 'old' system. (Not been available for 12 months yet ?)

[Deleted User]

teddysmum wrote: »

I don't always read retention threads, but I haven't yet seen a post about someone going by the usual route and cancelling Q, as with the 'old' system. (Not been available for 12 months yet ?)

If the T&C's at the end of the following link was held to, then it was initially an 18 month contract from Feb 2016 :-

https://corporate.sky.com/media-centre/skyq/press-releases/2016/sky-q--the-next-generation-of-tv-goes-on-sale-in-february-with-a-set-up-cost-from-just-99

bobstheboy

Colin_Maybe wrote: »

If the T&C's at the end of the following link was held to, then it was initially an 18 month contract from Feb 2016 :-

https://corporate.sky.com/media-centre/skyq/press-releases/2016/sky-q--the-next-generation-of-tv-goes-on-sale-in-february-with-a-set-up-cost-from-just-99

Exactly right.

My contract started late Feb 16 so I can start negotiating end of July, but I may wait to see what others manage to get.

teddysmum

Colin_Maybe wrote: »

If the T&C's at the end of the following link was held to, then it was initially an 18 month contract from Feb 2016 :-

https://corporate.sky.com/media-centre/skyq/press-releases/2016/sky-q--the-next-generation-of-tv-goes-on-sale-in-february-with-a-set-up-cost-from-just-99

I mention 12 in case anyone had a special offer, but was mainly referring to the fact that all takers are probably still in their minimum term, so there are no offers to compare, yet.


If retention offers match the pattern of the meagre start up offers, there will be few rich pickings. However, the media report that Sky are now losing more customers than they are gaining, while in the past they gained more newcomers or lured back leavers, than those leaving and staying away.

[Deleted User]

teddysmum wrote: »

I mention 12 in case anyone had a special offer, but was mainly referring to the fact that all takers are probably still in their minimum term, so there are no offers to compare, yet.


If retention offers match the pattern of the meagre start up offers, there will be few rich pickings. However, the media report that Sky are now losing more customers than they are gaining, while in the past they gained more newcomers or lured back leavers, than those leaving and staying away.

Yes, I'm going to watching this thread in July with great interest.

short_cake

short_cake wrote: »

Rang sky on Monday as my contract was up this month and next payment will be over 100 pound a month to be offered a deal thats more then i pay now, was only offered 10% ! so i politely declined and went through and cancelled , today a 50% off tv package has appeared - was wondering how long this will last for should i hold my nerve (even for another week) and hope for more - or take it incase they withdraw the offer ?

Well i held out and today the 60% appeared - so i gave them a ring - got 60% off + a £50 credit ( 12 mth contract ) they also gave me 3 mths free then 1/2 price on phone and broadband for the remaining 9mths because , i wanted to upgrade to fibre but it seems living in the sticks the local cabinet isn't capable from open reach reach yet . but im happy with that :T

julesb70

Hi,

I just cancelled my sky Box Sets contract, due to pay £38 from next month, First their retentions offered 30% off, then 40% at which point I cancelled. Then just saw the 50% off on the website.

Question is do you think they may offer this 60% (that i've heard others offered) if I wait longer? Also, do you think it is worth asking for discount on Sky Q 2TB box install?

thanks!