Sky TV retention deals ( post your haggling successes )

Birdman2015

Coming to the end of my contract, only got Signature and Netflix, currently paying £13.50, went on chat and was offered the same for £29. No thanks.

butise

Birdman2015 said:

Coming to the end of my contract, only got Signature and Netflix, currently paying £13.50, went on chat and was offered the same for £29. No thanks.

Where is the chat line, is in on WhatsApp,if so what is the number

PZ19

butise said:

 he was paying Sky £130+pm ,shortly to go up to God knows what !

I bet sky love him 

I know a few people like that..mad they can’t be bothered haggling 

Birdman2015

butise said:

Birdman2015 said:

Coming to the end of my contract, only got Signature and Netflix, currently paying £13.50, went on chat and was offered the same for £29. No thanks.

Where is the chat line, is in on WhatsApp,if so what is the number

There’s usually a link on the Sky website although it’s not been active recently. I used a Facebook messenger chat I’d used previously. 

butise

Birdman2015 said:

butise said:

Birdman2015 said:

Coming to the end of my contract, only got Signature and Netflix, currently paying £13.50, went on chat and was offered the same for £29. No thanks.

Where is the chat line, is in on WhatsApp,if so what is the number

There’s usually a link on the Sky website although it’s not been active recently. I used a Facebook messenger chat I’d used previously. 

Thanks for the information unfortunately I don’t use Facebook, I have cancelled Sky so I will just wait and see if they contact me 

kashavsehra

butise said:

Birdman2015 said:

butise said:

Birdman2015 said:

Coming to the end of my contract, only got Signature and Netflix, currently paying £13.50, went on chat and was offered the same for £29. No thanks.

Where is the chat line, is in on WhatsApp,if so what is the number

There’s usually a link on the Sky website although it’s not been active recently. I used a Facebook messenger chat I’d used previously. 

Thanks for the information unfortunately I don’t use Facebook, I have cancelled Sky so I will just wait and see if they contact me 

Call them on 0333 759 1318 and ask for "Come back to sky".

J292

Contract is due up for renewal in may so contacted them via webchat today to place cancellation wasn’t offered anything to keep me which i half expected with there being 2 months left so the agent placed a future dated cancellation for me this is what my elderly parents are paying (I just manage the account for them in my name):

Signature £19.00
Sky Sports £6.00
Cinema	£12.00
Sports HD £2.00
HD £4.00
Multiscreen £7.00

• Broadband

£25.00

overall total £75.00 

will be moving the broadband away shortly as feel can get better offers elsewhere. We’ll see what they offer for the TV.

Deleterious

Bunch of clowns at sky thought increasing my bill from 82.50 pounds (had been less before last Aprils price increase) to 100 pounds represents a deal. I even showed them their new customer deals on live chat and they were constantly trying to 'prove me wrong' about the deal. They were also pasting paragraph after paragraph of why sky are superior to all other providers. Had enough now. The deal in the post above for J292s parents looks reasonable.  They can either send me a deal like that or I'm out. 

J292

Deleterious said:

Bunch of clowns at sky thought increasing my bill from 82.50 pounds (had been less before last Aprils price increase) to 100 pounds represents a deal. I even showed them their new customer deals on live chat and they were constantly trying to 'prove me wrong' about the deal. They were also pasting paragraph after paragraph of why sky are superior to all other providers. Had enough now. The deal in the post above for J292s parents looks reasonable.  They can either send me a deal like that or I'm out. 

Place your cancellation and either contact them back near the end of the cancellation or wait for it to completely cancel to see what offers you get.

For the deal I got for my parents I let it completely cancel then contacted them a few days after to do a deal. 

If you are out of contract leverage is fully on your side play the game and put the ball in their court.

Daywon

Sky increased price only 3 months into contract even after assurance that no increase would be implemented during 18 month contract.  Don't believe their sales pitch!