Sky TV retention deals ( post your haggling successes )

chocolatepennyfarthing

Waived mine this week, always worth an ask. 

belfastgirl23

Thanks to everyone who contributed to this thread. I was out of contract with sky and my bill had gone up to £80 a month for TV, phone and broadband. I phoned to ask about reviewing it and the CS representative got me to a deal of £57.50 to include Sky Signature TV and Netflix, Broadband Ultrafast and phone. I asked for a price without the TV to see if I could get it down and he couldn’t check that so put me through to retentions. She offered the same deal for £50, really happy for the sake of 30 mins saving £38 a month (my Netflix sub was £7.99). Well worth giving them a call.

Wendell_Pierce

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Update.

29 April 2022 - Cancelled Sky.

My bill was £35 for Sky Signature, Box Sets, Sky Sports F1 (HD included).

Was offered £29 for Sky Signature including Box Sets, Sky Sports F1 HD.
18 months offer for Sky Signature. (£17).
12 months offer for Sky Sports F1. (£12).

Cancel any time - not a recontract.

10 May 2022 - Received text from Sky asking me to contact them if I changed my mind about leaving - nothing offered in text.

11 May 2022 -  Received letter from Sky.
Sky TV including Box Sets and Sky Sports for £33 monthly for 18 months.
(Plus £10 one-off fee.)
18 month minimum contract.
Small print states price may change during contract. (Which means it WILL go up in price at least once.)

Offer valid until 19 May 2022.

This is worse for me than already offered by being £4 dearer, having to pay a £10 fee,  and needing to recontract for 18 months.

On the plus side if I was interested in Sky Sports other than F1, which I'm not, that may be appealing, but it isn't. 

If I receive any other offers I will post here.

Update 23 May 2022.

Received letter today offering Sky Signature for £17 per month on 18 month contract.
Various packages add on at 50% discount whilst keeping Sky Signature.
A one off fee of £10 applies.

Multiscreen £7.
Cinema £9.
Sports £16.
Ultra HD £6.
Kids £3.50.

(Ultra HD or Kids cancellable at any time with 31 days notice.  
Others 18 months contract renewed.) 

Small print states prices may increase within contract - which means prices will increase at least once.

Not interested in this, but contacted Sky on Chat and asked if I could pay £17 per month for Sky Signature and add Sky Sports F1 at 50% discount ie £9 instead of £18 ?
This would make my monthly bill £26.
Sky Sports F1 would be in HD as standard - Sky Signature not in HD as standard.

The answer was no.
Though for the first time Sky has offered Sky Signature in HD as standard without paying £8 extra - or £4 extra on 50% discount offer.

Best Sky could offer me was £17 for Sky Signature (in HD), plus Sky Sports (in HD as standard) for £16.
This would make my bill £33 per month. 
That's £396 for the year plus the inevitable price increases.

That is still more than I want to pay.

I would have signed up for Sky Signature in HD plus F1 if Sky had agreed to £26 per month - but they said no to that.

So I will keep waiting to see if offered anything better.
Will update here if so.

*At least it appears Sky appear to be dropping the charge for HD across all channels for some customers.   

 

Update 23 June 2022.

Almost two months since cancelling Sky on 23 April 2022.

Received phone call offering Sky Signature and Netflix in HD for £20.00 monthly.
18 Month Contract.
Told them not interested in Netflix so they came back with Sky Signature in HD for £15 monthly.
18 Month Contract.

No special offers on Sky Sports F1.
No option of not signing for 18 months contract.

No offer of a credit.

Tbh Sky Signature in HD for £15 monthly is quite appealing. Only drawback being I know this will increase within contract at least once.
So I didn't take it up.

A couple of weeks ago I took out a NOW subscription which was two months viewing for £10. In addition I added the BOOST payment of £5 per month for HD, skipping ads, and 5.1 surround.
This let me watch the last episodes of a couple of series, and the first couple of episodes of latest Westworld and Blue Bloods.

I'm going to cancel NOW once my offer expires.

If I'm offered anything I will update the thread.

Update 3 July 2022.

Received offer by post.

Sky TV & Sports £29 a month for 18 months.

Plus a one off fee £10.

Normally £59 per month.

Add Sky Cinema £6 a month.

Add Sky Multiscreen £10 a month.

Add BT Sport £28 a month.

Microscopic print states prices may increase within contract. 
Which means will increase within contract at least once. 

Valid until 14 July 2022. 

Contacted Sky by chat.

Refused to waive one off fee £10.

No offer of a credit.

Chat confirmed channels are in HD.

Probably would have contracted again for 18 months if Sky had waived the fee.

£29 x £18 is £522.
Plus the £10 fee makes it £532.

I will wait to see if offered anything cheaper.

Presently paying for NOW at £10 per month plus £5 for BOOST, so £15 per month until I cancel next month when the NOW price increases to £19.95 per month plus £5 for the BOOST (HD, 5.1, No Ads).  I'm not paying £24.95 for NOW + BOOST.

18 month contract puts me off  - unless cheaper than NOW + BOOST.  


   



 

Update 30 July 2022. 

Received NOW offer by e-mail.
Save 40% for 12 months on Sky Sports.
Offer valid until 4 August 2022.
Cancel anytime.

£19.99 per month instead of £33.99 per month.

Might go this.

Already have NOW Entertainment at £10 per month, and BOOST at £5 per month.

Total cost of Sky bill will be £34.99.

Actually £6 more than have been offered by post for a new 18 month contract for the same package at £29 per month.

Advantage being ability to cancel at anytime without penalty.

In theory the Sky Sports £19.99 is good for 12 months but if Entertainment at £10 monthly or BOOST at £5 monthly increases in price I can ditch it.

Update 28 September 2022

Just over five months since cancelling Sky.

Received no phone calls or e-mails.
Every two or three weeks receive offer by post.

Sometimes a cinema based offer, sometimes multi-room, sometimes sport.

Today received offer for Sky Signature, Sky Sports  £20 for 18 months. 
Small print states prices may rise within contract - which means the price will rise at least once, probably twice.

Quite tempted by this, as even with the two rises, my bill will still be less than £25 in theory during the 18 months. This is the cheapest way for having Sky Sports F1 along with Signature.

Unable to find Sky Chat so rang them.
Sky confirmed HD is included in price. They also confirmed I can have the offer despite my box being an older Sky+ HD.  The letter stated I have to swap to Q - which I don't want to do because I don't want to change my LNB - and still need a SCART.

Might do this and cancel NOW Entertainment & BOOST.

Only thing puts me off is the 18 months commitment.

(Previously offered a rolling monthly which is better for me.)   

Update 23 October 2022

Received two offers by post.

One same as above.
Decided against as don't want 18 month commitment including price rises.

Other Sky Stream same as Sky website.
No contract: £29 monthly including basic Netflix.
18 month contract: £26 monthly (£3 reduction for 18 month commitment).
£39.95 setting up fee without contract/£20 setting up fee with contract.
Sky channels are HD. Netflix not HD.
Optional Sport £20 if contract/£27 without contract.
Optional Cinema £13 if contract/£11 without contract.
Optional UHD & Dolby Atmos £6 either way.
Fast forward ads included free for 18 months (with either ?)

£3 reduction isn't very tempting as one 10% price rise will knock it back up to £29 anyway - and I'll be committed for remainder of contract.
No way I'm paying £39.95 to connect it up myself and activate it.

Might consider it in future if same price as NOW with no setting up fee, no contract, and same prices.

Stick with NOW for now.

belfastgirl23

BTW I asked Sky about rolling price rises since that happened me last time I went into contract with them. They said that the price is reviewed in April and can only go up by 10% maximum on a price review. So I will most likely only have one review during my contract. Might be worth taking into account if you’re taking on a contract and trying to time it for sometime between May and October?

J292

With my parents contract up in the next few months will keep an eye on the sky stream when I enquired yesterday they said they weren’t giving offers out to existing customers and quoted me £88 for the sky entertainment, sky sports, Netflix, whole home (multiroom) and super fast broadband so left them on the current package and will review it again did get a quote for myself as a new customer for £53 sky entertainment + Netflix £22, sky sports £20, whole home £11 with an 18 month contract or £68 on a 31 day rolling contract

Wendell_Pierce

belfastgirl23 said:

BTW I asked Sky about rolling price rises since that happened me last time I went into contract with them. They said that the price is reviewed in April and can only go up by 10% maximum on a price review. So I will most likely only have one review during my contract. Might be worth taking into account if you’re taking on a contract and trying to time it for sometime between May and October?

Correct me if I'm wrong.
When Sky refer to a maximum increase of 10% they specifically mean price of 'pack' ie sports, movies, entertainment, kids, etc.
What they are not referring to is the cost of your Sky payment.
In other words, if you are on a reduced special discount this can and will be removed regardless of whether your Sky payment increases by more than 10%.
This may seem obvious - but it is surprising how many Sky customers don't realise their monthly payment can increase massively within their 18 month contract period, as discounts are removed AND price increases are applied.

I'm not suggesting Sky should not remove discounts or apply price increases within the contract period - just be aware it happens.

ossie48

I have sky sports and sky signature. 18 months ago I was paying £32 on a new contract, it crept up like it does to £37.

The best renewal they could do was £43 so cancelled as usual 3 weeks ago (how tedious is this whole process).

I've just had an e mail offering the same deal for £33. 

 

brewerdave

ossie48 said:

I have sky sports and sky signature. 18 months ago I was paying £32 on a new contract, it crept up like it does to £37.

The best renewal they could do was £43 so cancelled as usual 3 weeks ago (how tedious is this whole process).

I've just had an e mail offering the same deal for £33. 

 

Is that including HD ???

ossie48

brewerdave said:

ossie48 said:

I have sky sports and sky signature. 18 months ago I was paying £32 on a new contract, it crept up like it does to £37.

The best renewal they could do was £43 so cancelled as usual 3 weeks ago (how tedious is this whole process).

I've just had an e mail offering the same deal for £33. 

 

Is that including HD ???

Sorry for the late delay, I confirmed this morning as cut off is imminent. No it doesn't apparently, they want £37 with HD and wouldn't budge. I've connected the old Humax up for freeview, we already have Netflix / Amazon etc shared through the family. I only really use Sky for football and the odd bit of golf so no great loss. 

AJJ2205

Are SKY doing any promotions for SKY Glass on Black Friday / Cyber Monday?

Must be about time they did to boost the figures.  How does the figures work out assuming full same package as certain elements are not needed / combined.

Thanks in advance