Sky TV retention deals ( post your haggling successes )

Gold123

While Signature price is good, that £7 charge for HD is a total rip off and takes away any gains you got on Sig, I would ring back and try to negotiate better, at least to £4.

theatretony

Grav15 said:

Negotiated this 

I pay that amount for Signature, HD, Fibre and Sky Buddy. They told my today they cannot do any better and that I am on the best deal!

I would pay £52.50 for all what you have (like cinema and UHD).

superleeds27

Wendell_Pierce said:

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Update.

29 April 2022 - Cancelled Sky.

My bill was £35 for Sky Signature, Box Sets, Sky Sports F1 (HD included).

Was offered £29 for Sky Signature including Box Sets, Sky Sports F1 HD.
18 months offer for Sky Signature. (£17).
12 months offer for Sky Sports F1. (£12).

Cancel any time - not a recontract.

10 May 2022 - Received text from Sky asking me to contact them if I changed my mind about leaving - nothing offered in text.

11 May 2022 -  Received letter from Sky.
Sky TV including Box Sets and Sky Sports for £33 monthly for 18 months.
(Plus £10 one-off fee.)
18 month minimum contract.
Small print states price may change during contract. (Which means it WILL go up in price at least once.)

Offer valid until 19 May 2022.

This is worse for me than already offered by being £4 dearer, having to pay a £10 fee,  and needing to recontract for 18 months.

On the plus side if I was interested in Sky Sports other than F1, which I'm not, that may be appealing, but it isn't. 

If I receive any other offers I will post here.

Update 23 May 2022.

Received letter today offering Sky Signature for £17 per month on 18 month contract.
Various packages add on at 50% discount whilst keeping Sky Signature.
A one off fee of £10 applies.

Multiscreen £7.
Cinema £9.
Sports £16.
Ultra HD £6.
Kids £3.50.

(Ultra HD or Kids cancellable at any time with 31 days notice.  
Others 18 months contract renewed.) 

Small print states prices may increase within contract - which means prices will increase at least once.

Not interested in this, but contacted Sky on Chat and asked if I could pay £17 per month for Sky Signature and add Sky Sports F1 at 50% discount ie £9 instead of £18 ?
This would make my monthly bill £26.
Sky Sports F1 would be in HD as standard - Sky Signature not in HD as standard.

The answer was no.
Though for the first time Sky has offered Sky Signature in HD as standard without paying £8 extra - or £4 extra on 50% discount offer.

Best Sky could offer me was £17 for Sky Signature (in HD), plus Sky Sports (in HD as standard) for £16.
This would make my bill £33 per month. 
That's £396 for the year plus the inevitable price increases.

That is still more than I want to pay.

I would have signed up for Sky Signature in HD plus F1 if Sky had agreed to £26 per month - but they said no to that.

So I will keep waiting to see if offered anything better.
Will update here if so.

*At least it appears Sky appear to be dropping the charge for HD across all channels for some customers.   

 

Update 23 June 2022.

Almost two months since cancelling Sky on 23 April 2022.

Received phone call offering Sky Signature and Netflix in HD for £20.00 monthly.
18 Month Contract.
Told them not interested in Netflix so they came back with Sky Signature in HD for £15 monthly.
18 Month Contract.

No special offers on Sky Sports F1.
No option of not signing for 18 months contract.

No offer of a credit.

Tbh Sky Signature in HD for £15 monthly is quite appealing. Only drawback being I know this will increase within contract at least once.
So I didn't take it up.

A couple of weeks ago I took out a NOW subscription which was two months viewing for £10. In addition I added the BOOST payment of £5 per month for HD, skipping ads, and 5.1 surround.
This let me watch the last episodes of a couple of series, and the first couple of episodes of latest Westworld and Blue Bloods.

I'm going to cancel NOW once my offer expires.

If I'm offered anything I will update the thread.

Update 3 July 2022.

Received offer by post.

Sky TV & Sports £29 a month for 18 months.

Plus a one off fee £10.

Normally £59 per month.

Add Sky Cinema £6 a month.

Add Sky Multiscreen £10 a month.

Add BT Sport £28 a month.

Microscopic print states prices may increase within contract. 
Which means will increase within contract at least once. 

Valid until 14 July 2022. 

Contacted Sky by chat.

Refused to waive one off fee £10.

No offer of a credit.

Chat confirmed channels are in HD.

Probably would have contracted again for 18 months if Sky had waived the fee.

£29 x £18 is £522.
Plus the £10 fee makes it £532.

I will wait to see if offered anything cheaper.

Presently paying for NOW at £10 per month plus £5 for BOOST, so £15 per month until I cancel next month when the NOW price increases to £19.95 per month plus £5 for the BOOST (HD, 5.1, No Ads).  I'm not paying £24.95 for NOW + BOOST.

18 month contract puts me off  - unless cheaper than NOW + BOOST.  


   



 

Update 30 July 2022. 

Received NOW offer by e-mail.
Save 40% for 12 months on Sky Sports.
Offer valid until 4 August 2022.
Cancel anytime.

£19.99 per month instead of £33.99 per month.

Might go this.

Already have NOW Entertainment at £10 per month, and BOOST at £5 per month.

Total cost of Sky bill will be £34.99.

Actually £6 more than have been offered by post for a new 18 month contract for the same package at £29 per month.

Advantage being ability to cancel at anytime without penalty.

In theory the Sky Sports £19.99 is good for 12 months but if Entertainment at £10 monthly or BOOST at £5 monthly increases in price I can ditch it.

Update 28 September 2022

Just over five months since cancelling Sky.

Received no phone calls or e-mails.
Every two or three weeks receive offer by post.

Sometimes a cinema based offer, sometimes multi-room, sometimes sport.

Today received offer for Sky Signature, Sky Sports  £20 for 18 months. 
Small print states prices may rise within contract - which means the price will rise at least once, probably twice.

Quite tempted by this, as even with the two rises, my bill will still be less than £25 in theory during the 18 months. This is the cheapest way for having Sky Sports F1 along with Signature.

Unable to find Sky Chat so rang them.
Sky confirmed HD is included in price. They also confirmed I can have the offer despite my box being an older Sky+ HD.  The letter stated I have to swap to Q - which I don't want to do because I don't want to change my LNB - and still need a SCART.

Might do this and cancel NOW Entertainment & BOOST.

Only thing puts me off is the 18 months commitment.

(Previously offered a rolling monthly which is better for me.)   

Signature and sports for £20 is a very good deal! Especially with it having HD too!

kazyaz

The best deal I've been offered is:

Sky Signature = £19

HD = £0

Ultra HD = £2

Multiscreen = £11

Total = £32 + additional sky q minibox

But I've said no. Don't actually need an extra minibox anyway. It's £1 lower than our previous deal. However it's still expensive in my opinion. £19 for sky signature is a rip off in my opinion.

Considering switching from sky for a Humax Aura box which has Freeview but I'd have to update my aerial on the side of my house as we got it free with our new build and it appears not to be the best possible aerial I could have as the signal can worsen in bad weather. 

The Humax Aura box actually lets you watch your recordings in other rooms if you've got a smart TV in a different room as you can watch them via your local network with the box acting like a NAS drive. Currently there is not Netflix app on the box but Humax did say they're in talks with Netflix so it's only a matter of time. If there was a NOW TV app it would be a great replacement for Sky Q but you can chromecast NOW TV to the box instead.

If the freesat box wasn't so poor in user interface I'd probably go with that because a satellite connection is so reliable where I live.

Planning to wait until my contract ends on the 7th and see if I get an email from sky offering me a better deal than this. I think if they can offer £27 it's worth staying with Sky Q.

superleeds27

kazyaz said:

The best deal I've been offered is:

Sky Signature = £19

HD = £0

Ultra HD = £2

Multiscreen = £11

Total = £32 + additional sky q minibox

But I've said no. Don't actually need an extra minibox anyway. It's £1 lower than our previous deal. However it's still expensive in my opinion. £19 for sky signature is a rip off in my opinion.

Considering switching from sky for a Humax Aura box which has Freeview but I'd have to update my aerial on the side of my house as we got it free with our new build and it appears not to be the best possible aerial I could have as the signal can worsen in bad weather. 

The Humax Aura box actually lets you watch your recordings in other rooms if you've got a smart TV in a different room as you can watch them via your local network with the box acting like a NAS drive. Currently there is not Netflix app on the box but Humax did say they're in talks with Netflix so it's only a matter of time. If there was a NOW TV app it would be a great replacement for Sky Q but you can chromecast NOW TV to the box instead.

If the freesat box wasn't so poor in user interface I'd probably go with that because a satellite connection is so reliable where I live.

Planning to wait until my contract ends on the 7th and see if I get an email from sky offering me a better deal than this. I think if they can offer £27 it's worth staying with Sky Q.

They seem to be sticking to their guns lately. I've not had any movement and mine finishes on the 6th.

I was told that the offer they provide is the only one they provide and they won't budge. It's almost like that offer is stuck on the account until you leave, or so they say.

kazyaz

superleeds27 said:

kazyaz said:

The best deal I've been offered is:

Sky Signature = £19

HD = £0

Ultra HD = £2

Multiscreen = £11

Total = £32 + additional sky q minibox

But I've said no. Don't actually need an extra minibox anyway. It's £1 lower than our previous deal. However it's still expensive in my opinion. £19 for sky signature is a rip off in my opinion.

Considering switching from sky for a Humax Aura box which has Freeview but I'd have to update my aerial on the side of my house as we got it free with our new build and it appears not to be the best possible aerial I could have as the signal can worsen in bad weather. 

The Humax Aura box actually lets you watch your recordings in other rooms if you've got a smart TV in a different room as you can watch them via your local network with the box acting like a NAS drive. Currently there is not Netflix app on the box but Humax did say they're in talks with Netflix so it's only a matter of time. If there was a NOW TV app it would be a great replacement for Sky Q but you can chromecast NOW TV to the box instead.

If the freesat box wasn't so poor in user interface I'd probably go with that because a satellite connection is so reliable where I live.

Planning to wait until my contract ends on the 7th and see if I get an email from sky offering me a better deal than this. I think if they can offer £27 it's worth staying with Sky Q.

They seem to be sticking to their guns lately. I've not had any movement and mine finishes on the 6th.

I was told that the offer they provide is the only one they provide and they won't budge. It's almost like that offer is stuck on the account until you leave, or so they say.

On of my friends works for sky on the NOW side. He gets a free Sky Glass subscription all packages but still has to pay for the TV. Not as good as you'd expect. He also shared the family and friends discount with me and it was very low just 25%. You get more if you haggle.

He did say to me you are best of cancelling completely and then seeing what the offers are or letting them contact you. So I guess that's what I'm doing. The MSE sky haggling guide does say the same to be fair.

SCARGI1965

kazyaz said:

The best deal I've been offered is:

Sky Signature = £19

HD = £0

Ultra HD = £2

Multiscreen = £11

Total = £32 + additional sky q minibox

But I've said no. Don't actually need an extra minibox anyway. It's £1 lower than our previous deal. However it's still expensive in my opinion. £19 for sky signature is a rip off in my opinion.

agree with you 100% - can't believe they can ask for £32 for signature full price and even at a discount,it seems way too much.
All you get is a decent recording facility and a few Sky channels - many channels generally are freeview now.
What's annoying is you have to have signature even if you just wanted sport - it's a rip off. Someone may get sports reduced in price but you have to then add on the basic signature price too....and tied into a contract. 

superleeds27

Another letter through the door today. Same offer that was on the previous letter they sent about 10 days ago

kazyaz

I just spoke to them again and the best deal is now £35 (up by £3) for:

Sky Signature = £19

HD = £4

Ultra HD = £0

Multiscreen = £11

Total = £35

My contract ends in 2 days. looks like I'm leaving.

chocolatepennyfarthing

Just wondering what the best deal is for Sky Signature only, coming to end of 18month contract where I was paying £15 per month.