Sky TV retention deals ( post your haggling successes )

mits999

chocolatepennyfarthing said:

Just wondering what the best deal is for Sky Signature only, coming to end of 18month contract where I was paying £15 per month. 

£10 to £19 depends on agent you get

superleeds27

mits999 said:

chocolatepennyfarthing said:

Just wondering what the best deal is for Sky Signature only, coming to end of 18month contract where I was paying £15 per month. 

£10 to £19 depends on agent you get

Yeah I've been offered £19. Friend just has the signature and he got that for £17

Grav15

Negotiated this. Would of been £98.50 without offers

Bluestraw

Was paying £20 per month for just Signature with HD, which went up to £29 when the offers ended. Best they would offer me was £23 (£19 for Signature and £4 for HD) so I put in the cancellation and they kept sending me the same offer...

Subscription expired last night, I called today and was offered £21 (£17 for Signature and £4 for HD) which I accepted. Was then told there'd be an admin fee of £10, and with some quite gentle pushback from me she said she'd waive this. Everything re-activated before I hung up. I know someone above was asking about the best deal for Signature-only, seems £19 is the 'pending cancel' deal and £17 is the 'just after cancel' deal. May need to go a bit longer without service to get it for the lower prices quoted by others.

CyberGorilla

Put in cancellation on the 29th of September. 

Deal offered was the following:

Sky Signature £19

Sky Ultimate TV £6

Kids £3

HD £4

UHD £2

Disney £7.99

Complete Sports £14

Multiroom £11

Total £66.99

I declined, had a call trying to win me back last week, they couldn’t beat it (apparently). I have no real reference. Conscious of price rise probably around April. Was paying £60.99. Want to keep under £60 ideally!

chocolatepennyfarthing

Cancelled sky signature after my 18 months for £15 expired.  Was called three days later and offered £15 for 18 months again for Sky signature plus £30 credit put on account.  Was told they can’t do signature for less than £15, credit was given when I said I would leave it as price will probably go up again during the 18months. 

Riveryellowstone11

Sky have offered me Signature + HD £15pcm for 18 months with a £10 admin fee. I’m out of contract & service will finish in a week.

Peppa537

CyberGorilla said:

Put in cancellation on the 29th of September. 

Deal offered was the following:

Sky Signature £19

Sky Ultimate TV £6

Kids £3

HD £4

UHD £2

Disney £7.99

Complete Sports £14

Multiroom £11

Total £66.99

I declined, had a call trying to win me back last week, they couldn’t beat it (apparently). I have no real reference. Conscious of price rise probably around April. Was paying £60.99. Want to keep under £60 ideally!

From what I can tell (heard similar from others) Sky are offering renewal prices for slightly more than we currently pay after we put cancellation in. I’m being offered £48 on the phone and £51 on live chat for the below, I’ve been paying £44 but as you’ve mentioned there will be an April price increase which could add a lot. I also told them I was happy to drop Cinema nearer the cut off date so funnily enough the Cinema renewal cost is now only £6 instead of the £12 I was paying. I’ve stopped contacting them as every offer I’m emailed ends up being more than it seems (hidden HD charges), I’ve also been told they can’t see my offers because I’ve given notice so I have to stop the cancellation then put it in again if needed (this is complete nonsense), the offers get worse nearer the cut off date not better and as I turned down £48 it’s now £51 (again this is rubbish, and if it is the cancellation can go through as far as I’m concerned anyway). I’ve got a phone call booked with the retention team who supposedly offer the best deals a week before my cut off date but I’m not accepting just anything they offer. There will be much better deals if you really want to keep Sky and are happy for it to switch off for a short while. If you have Q and need to return the box they told me you have 2 months to do so anyway. 
My current package:
Signature
full Sports
Sports HD
Cinema
Ultimate TV Add on (Netflix)
HD
UHD

Peppa537

Mwood1 said:

Sky have offered me Signature + HD £15pcm for 18 months with a £10 admin fee. I’m out of contract & service will finish in a week.

If you’re VIP you shouldn’t pay an admin fee. If you’re not and are happy with the contract price otherwise ask them if they can’t remove it to credit your account with £10, they can usually do this.

antuk

Bakey72 said:

Mwood1 said:

Sky have offered me Signature + HD £15pcm for 18 months with a £10 admin fee. I’m out of contract & service will finish in a week.

If you’re VIP you shouldn’t pay an admin fee. If you’re not and are happy with the contract price otherwise ask them if they can’t remove it to credit your account with £10, they can usually do this.

Im a Platinum VIP and have been asked to pay an admin fee every time I get a new deal. I can usually get them to waive it but its not guaranteed, a few times they have played hard ball