Sky TV retention deals ( post your haggling successes )

in Phones & TV
4.5K replies 839.5K views
1438439441443444451

Replies

  • ZarchZarch Forumite
    393 Posts
    Ninth Anniversary 100 Posts Name Dropper
    ✭✭
    Signature, Sports, Kids, HD on Sky Q
    Was paying £38/month, expires end of Dec.
    They wanted £70 or something ridiculous to renew.
    Went through cancellation dance via live chat.
    Best they offered was £39, which on reflection maybe I should have taken?

    It's been a week now and had no text or email offering anything.
    Still got 20 days to go I suppose........ ? 

    What's the lowest people think Signature, Sports, Kids and HD could be had for?

    Thanks.
    17 x 300W panels (5.1kW) on a 3.68kW SolarEdge system in Sunny Sheffield.
    12kW Pylontech battery storage system with Lux AC controller
    Creator of the Energy Stats UK website and @energystatsuk Twitter Feed
  • ccdorsetccdorset Forumite
    196 Posts
    Seventh Anniversary 100 Posts Name Dropper Combo Breaker
    ccdorset said:
    My Sky Q contract is ending on 4th January and I've just given my notice to cancel on Live Chat.

    Signature and Multiscreen was going up to £39.85 a month (no HD or anything else).

    I wanted to get rid of the Multiscreen as I never use it. Live Chat offered me Signature for £19 per month with a £10 admin fee.

    I said no and they came back with £16 per month for Signature, still with the £10 admin fee.

    I've gone ahead and cancelled, ideally I'd like Signature with HD but not unless Sky offer me a better deal.
    I've just tried Sky Retentions again, but they are not budging on the £16 per month for Signature.

    Not sure whether to hold out for a possible call from WinBack or accept the deal.
  • iabw12iabw12 Forumite
    102 Posts
    Part of the Furniture 10 Posts Combo Breaker
    I'd hang on, you've got until 4th January to change your mind so not much to loose? 
  • brewerdavebrewerdave Forumite
    7.3K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    Zarch said:
    Signature, Sports, Kids, HD on Sky Q
    Was paying £38/month, expires end of Dec.
    They wanted £70 or something ridiculous to renew.
    Went through cancellation dance via live chat.
    Best they offered was £39, which on reflection maybe I should have taken?
     

    What's the lowest people think Signature, Sports, Kids and HD could be had for?

    Thanks.
    £35 pm should be achieved fairly easily - some would play "hard ball" to get even better offer than that.
  • mits999mits999 Forumite
    98 Posts
    Part of the Furniture 10 Posts Combo Breaker
    Zarch said:
    Signature, Sports, Kids, HD on Sky Q
    Was paying £38/month, expires end of Dec.
    They wanted £70 or something ridiculous to renew.
    Went through cancellation dance via live chat.
    Best they offered was £39, which on reflection maybe I should have taken?

    It's been a week now and had no text or email offering anything.
    Still got 20 days to go I suppose........ ? 

    What's the lowest people think Signature, Sports, Kids and HD could be had for?

    Thanks.
    £25 to £35
  • carlycarly Forumite
    1.3K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭
    Been offered

    signature                        £17
    kids                                    1
    sports  complete pack      17
    cinema                                8
    sports   hd                           2
    Sky   hd                              3
    multi screen                       15
    Uhd                                    included

    Superfast BB                      21

    Total                     £84

    Which I have accepted as it is cheaper than my current deal. Same content and I currently pay   £86.50

    Their renewal offer was  £134 which I bartered down to £110 and then £84.

    I have had to pay their ridiculous admin charge of £20 as they would not budge on that.

  • billy2shotsbilly2shots Forumite
    716 Posts
    500 Posts Third Anniversary Name Dropper
    ✭✭
    My contract was up so contacted the online service and was offered 

    Signature
    Hd
    UHD
    Complete sports pack
    Sports hd
    Multiroom
    Super fast broadband

    £75 a month for 18 months
    £10 set-up fee


    It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

    I hoped for better and will gamble being contacted during my 31 day notice.

    My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

    Now the waiting game. 



  • edited 10 December 2021 at 8:18AM
    davie-85davie-85 Forumite
    10 Posts
    Part of the Furniture First Post Combo Breaker
    edited 10 December 2021 at 8:18AM
    Phoned them yesterday genuinely wanting to leave but thought I'd hear them our with regards their deal so here it is:

    Was paying £61/month for Sky (entertainment, kids and sports)
    (in addition to the above I pay £30/month to Plusnet for broadband and £14/month for premium Netflix)

    Now got an 18 month deal from Sky paying £53 for Sky (basic) + Netflix + Broadband

    Previous total = £105
    New total = £53

    To be fair I removed Sky Sports which was £18 so the real saving is only £34/month.

    Edit: Oh and they also gave us a free movie of our choice on Sky Store.
  • billy2shotsbilly2shots Forumite
    716 Posts
    500 Posts Third Anniversary Name Dropper
    ✭✭
    My contract was up so contacted the online service and was offered 

    Signature
    Hd
    UHD
    Complete sports pack
    Sports hd
    Multiroom
    Super fast broadband

    £75 a month for 18 months
    £10 set-up fee


    It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

    I hoped for better and will gamble being contacted during my 31 day notice.

    My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

    Now the waiting game. 





    Just received an email offering the above +without BB for £51

    Sky signature
    HD/UHD
    Complete Sports
    Multiroom

    £51


    In people's experience is that the final offer whilst in the 31 days cancellation period?

    I presume the choice is take it or let the contract expire and take my chances?
  • hawkhursthawkhurst Forumite
    9 Posts
    Fourth Anniversary First Post
    Signature £17
    Ultimate (Netflix) £6
    HD £3
    Sports £6
    Cinema £11
    Multiscreen £10

    £10 admin fee. £53pm
Sign In or Register to comment.
Latest MSE News and Guides

Alexa, tell me some top tips

How can this Forumite maximise their smart speaker?

Join the Forum discussion

State pension shortfalls for women

MPs call it a 'shameful shambles'

MSE News