We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Sky TV retention deals ( post your haggling successes )

Options
1438439441443444737

Comments

  • carly
    carly Posts: 1,493 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Been offered

    signature                        £17
    kids                                    1
    sports  complete pack      17
    cinema                                8
    sports   hd                           2
    Sky   hd                              3
    multi screen                       15
    Uhd                                    included

    Superfast BB                      21

    Total                     £84

    Which I have accepted as it is cheaper than my current deal. Same content and I currently pay   £86.50

    Their renewal offer was  £134 which I bartered down to £110 and then £84.

    I have had to pay their ridiculous admin charge of £20 as they would not budge on that.

  • billy2shots
    billy2shots Posts: 1,125 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    My contract was up so contacted the online service and was offered 

    Signature
    Hd
    UHD
    Complete sports pack
    Sports hd
    Multiroom
    Super fast broadband

    £75 a month for 18 months
    £10 set-up fee


    It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

    I hoped for better and will gamble being contacted during my 31 day notice.

    My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

    Now the waiting game. 



  • davie-85
    davie-85 Posts: 10 Forumite
    Part of the Furniture First Post Combo Breaker
    edited 10 December 2021 at 9:18AM
    Phoned them yesterday genuinely wanting to leave but thought I'd hear them our with regards their deal so here it is:

    Was paying £61/month for Sky (entertainment, kids and sports)
    (in addition to the above I pay £30/month to Plusnet for broadband and £14/month for premium Netflix)

    Now got an 18 month deal from Sky paying £53 for Sky (basic) + Netflix + Broadband

    Previous total = £105
    New total = £53

    To be fair I removed Sky Sports which was £18 so the real saving is only £34/month.

    Edit: Oh and they also gave us a free movie of our choice on Sky Store.
  • billy2shots
    billy2shots Posts: 1,125 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    My contract was up so contacted the online service and was offered 

    Signature
    Hd
    UHD
    Complete sports pack
    Sports hd
    Multiroom
    Super fast broadband

    £75 a month for 18 months
    £10 set-up fee


    It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

    I hoped for better and will gamble being contacted during my 31 day notice.

    My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

    Now the waiting game. 





    Just received an email offering the above +without BB for £51

    Sky signature
    HD/UHD
    Complete Sports
    Multiroom

    £51


    In people's experience is that the final offer whilst in the 31 days cancellation period?

    I presume the choice is take it or let the contract expire and take my chances?
  • Signature £17
    Ultimate (Netflix) £6
    HD £3
    Sports £6
    Cinema £11
    Multiscreen £10

    £10 admin fee. £53pm
  • Final day in contract for me today so my service will be turned off, presumably overnight.

    The last offer I had today on the phone was;

    Sky Signature 22
    Ultimate TV Add On 5
    Sky Sports - Complete Pack 17
    Sky HD 4
    Multiscreen 11
    Ultra HD 0
    59

    Not low enough for me to bite so I'll go without.  What have people managed to negotiate after leaving and is it best to do so via chat or phone?

    Thanks
  • I can't even seem to find the pages to contact sky - their site must have hidden them i just get lost in FAQ loops...
    Can anyone send me the URL that lists details?
  • I can't even seem to find the pages to contact sky - their site must have hidden them i just get lost in FAQ loops...
    Can anyone send me the URL that lists details?
    They don’t make it easy scroll to end and click the contact us button on the cancel page. (I’d not been here long enough to be allowed to post links…
    03337590225
  • I must be doing something wrong - I cancelled my subscription a month ago with little negation on there side - "we can offer you this", "that's way too expensive".. "ok, its cancelled sir, you have 30 days".   Not a phone call, email or anything out of them for 30 days and its getting turned off today.

    The best I was offered was £115 for Signature, Sports, Cinema, HD, Multiscreen, Ultimate + Broadband.

    They are winning this game of poker at the moment... I have 3 teenage kids fretting about not having any TV over xmas.  We'll have to get the board games out and talk to each other at this rate.

    Have I done something wrong?
    When they call, what phone number is it from? I wonder if I've previously blocked it thinking it was a nuisance caller...
  • I must be doing something wrong - I cancelled my subscription a month ago with little negation on there side - "we can offer you this", "that's way too expensive".. "ok, its cancelled sir, you have 30 days".   Not a phone call, email or anything out of them for 30 days and its getting turned off today.

    The best I was offered was £115 for Signature, Sports, Cinema, HD, Multiscreen, Ultimate + Broadband.

    They are winning this game of poker at the moment... I have 3 teenage kids fretting about not having any TV over xmas.  We'll have to get the board games out and talk to each other at this rate.

    Have I done something wrong?
    When they call, what phone number is it from? I wonder if I've previously blocked it thinking it was a nuisance caller...
    sky.com/reviewmyoptions
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.