Sky TV retention deals ( post your haggling successes )

carly

Been offered

signature                        £17
kids                                    1
sports  complete pack      17
cinema                                8
sports   hd                           2
Sky   hd                              3
multi screen                       15
Uhd                                    included

Superfast BB                      21

Total                     £84

Which I have accepted as it is cheaper than my current deal. Same content and I currently pay   £86.50

Their renewal offer was  £134 which I bartered down to £110 and then £84.

I have had to pay their ridiculous admin charge of £20 as they would not budge on that.

billy2shots

My contract was up so contacted the online service and was offered 

Signature

Hd

UHD

Complete sports pack
Sports hd

Multiroom

Super fast broadband

£75 a month for 18 months

£10 set-up fee

It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

I hoped for better and will gamble being contacted during my 31 day notice.

My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

Now the waiting game. 

davie-85

Phoned them yesterday genuinely wanting to leave but thought I'd hear them our with regards their deal so here it is:

Was paying £61/month for Sky (entertainment, kids and sports)
(in addition to the above I pay £30/month to Plusnet for broadband and £14/month for premium Netflix)

Now got an 18 month deal from Sky paying £53 for Sky (basic) + Netflix + Broadband

Previous total = £105
New total = £53

To be fair I removed Sky Sports which was £18 so the real saving is only £34/month.

Edit: Oh and they also gave us a free movie of our choice on Sky Store.

billy2shots

billy2shots said:

My contract was up so contacted the online service and was offered 

Signature

Hd

UHD

Complete sports pack
Sports hd

Multiroom

Super fast broadband

£75 a month for 18 months

£10 set-up fee

It was a slight saving on my original deal (before contract ended) which was that pack but BT broadband instead of sky.

I hoped for better and will gamble being contacted during my 31 day notice.

My property is FTTP and sky assure me they can now provide BB where as they said no last year. 

Now the waiting game. 

Just received an email offering the above +without BB for £51

Sky signature
HD/UHD

Complete Sports
Multiroom

£51


In people's experience is that the final offer whilst in the 31 days cancellation period?

I presume the choice is take it or let the contract expire and take my chances?

hawkhurst

Signature £17
Ultimate (Netflix) £6
HD £3
Sports £6
Cinema £11
Multiscreen £10

£10 admin fee. £53pm

Part-Time_Samurai

Final day in contract for me today so my service will be turned off, presumably overnight.

The last offer I had today on the phone was;

Sky Signature	22
Ultimate TV Add On	5
Sky Sports - Complete Pack	17
Sky HD	4
Multiscreen	11
Ultra HD	0
	59

Not low enough for me to bite so I'll go without.  What have people managed to negotiate after leaving and is it best to do so via chat or phone?

Thanks

hebangsledrums

I can't even seem to find the pages to contact sky - their site must have hidden them i just get lost in FAQ loops...
Can anyone send me the URL that lists details?

tv_dealer7

hebangsledrums said:

I can't even seem to find the pages to contact sky - their site must have hidden them i just get lost in FAQ loops...
Can anyone send me the URL that lists details?

They don’t make it easy scroll to end and click the contact us button on the cancel page. (I’d not been here long enough to be allowed to post links…
03337590225

CrazyHorseBZ

I must be doing something wrong - I cancelled my subscription a month ago with little negation on there side - "we can offer you this", "that's way too expensive".. "ok, its cancelled sir, you have 30 days".   Not a phone call, email or anything out of them for 30 days and its getting turned off today.

The best I was offered was £115 for Signature, Sports, Cinema, HD, Multiscreen, Ultimate + Broadband.

They are winning this game of poker at the moment... I have 3 teenage kids fretting about not having any TV over xmas.  We'll have to get the board games out and talk to each other at this rate.

Have I done something wrong?
When they call, what phone number is it from? I wonder if I've previously blocked it thinking it was a nuisance caller...

psamuel

CrazyHorseBZ said:

I must be doing something wrong - I cancelled my subscription a month ago with little negation on there side - "we can offer you this", "that's way too expensive".. "ok, its cancelled sir, you have 30 days".   Not a phone call, email or anything out of them for 30 days and its getting turned off today.

The best I was offered was £115 for Signature, Sports, Cinema, HD, Multiscreen, Ultimate + Broadband.

They are winning this game of poker at the moment... I have 3 teenage kids fretting about not having any TV over xmas.  We'll have to get the board games out and talk to each other at this rate.

Have I done something wrong?
When they call, what phone number is it from? I wonder if I've previously blocked it thinking it was a nuisance caller...

sky.com/reviewmyoptions