I cancelled two days ago, and today received the following by text Signature - £14 HD - £3 for 18 months. Which I've taken as I think £17 per month is a good deal. Plus I can carry on with my cinema offer (6 months at £5 with no new contract, so that will see me through until April)
Cancelled by phone last week. Had a call from retentions this morning.
Best the advisor said he could offer for Signature, HD, Sports, Cinema and Multiscreen was £52p/m with a £25 admin charge.
Declined the offer. He did offer to reduce the admin charge to £5 but I still said no.
Not that fussed about keeping Sky or not at this point, but thought I'd post this as an idea of what they're currently offering. Whether they'll come back with a better offer or not, I don't know.
She would always like to say,
Why change the past when you can own this day?
Been with Sky for years VIP Diamond etc, we're moving home in a week or so and special offers contract ended about a few months ago - I should have sorted out Sky months ago but there we go.
I called up and last week, ended up speaking with home moves, then with the "Value Team" best they offered us is:
Signature 21 Netflix 5 (we don't need this) HD 3 Superfast BB 17 Sky Q (were were still on Sky+!) free installation, no admin fee.
Total as £46
I accepted this with installation happening end of this coming week.
Since then, we've had Black Friday and I've been looking around more and thinking this isn't such a great deal. My plan is to call up, cancel and wait for their winback team to give us something better.
Any thoughts on what this package should be offered at? Also there is 31 days cooling off on that deal above so I'm assuming it's fine to call up, cancel and expect them to send offers after it's cancelled. I should note we're happy to be without TV / Broadband as we move etc.
Can anyone tell me what this deal should be worth if I cancel? Signature, HD and Superfast BB?
Best the advisor said he could offer for Signature, HD, Sports, Cinema and Multiscreen was £52p/m with a £25 admin charge.
First it was £10,then £20 now £25 !! Sky really are taking the p*ss now!
Yeah, it's turning into a bit of a joke. That plus the £5 per month charge they expect from Sky Glass viewers for fast-forwarding through ads is really starting to make them look like the Ryanair of Pay-TV. If they think they can charge for it, they will.
Charging extra for HD in 2021 is bad enough. When even the ads are now in HD, it kinda suggests HD is SD now.
She would always like to say,
Why change the past when you can own this day?
Been with Sky for years VIP Diamond etc, we're moving home in a week or so and special offers contract ended about a few months ago - I should have sorted out Sky months ago but there we go.
I called up and last week, ended up speaking with home moves, then with the "Value Team" best they offered us is:
Signature 21 Netflix 5 (we don't need this) HD 3 Superfast BB 17 Sky Q (were were still on Sky+!) free installation, no admin fee.
Total as £46
I accepted this with installation happening end of this coming week.
Since then, we've had Black Friday and I've been looking around more and thinking this isn't such a great deal. My plan is to call up, cancel and wait for their winback team to give us something better.
Any thoughts on what this package should be offered at? Also there is 31 days cooling off on that deal above so I'm assuming it's fine to call up, cancel and expect them to send offers after it's cancelled. I should note we're happy to be without TV / Broadband as we move etc.
Can anyone tell me what this deal should be worth if I cancel? Signature, HD and Superfast BB?
Thanks
Signature £10 to £14 HD FREE Superfast BB £17
They should waive admin fee which can vary £10 to £25 depends on each individual advisor
Been with Sky for years VIP Diamond etc, we're moving home in a week or so and special offers contract ended about a few months ago - I should have sorted out Sky months ago but there we go.
I called up and last week, ended up speaking with home moves, then with the "Value Team" best they offered us is:
Signature 21 Netflix 5 (we don't need this) HD 3 Superfast BB 17 Sky Q (were were still on Sky+!) free installation, no admin fee.
Total as £46
I accepted this with installation happening end of this coming week.
Since then, we've had Black Friday and I've been looking around more and thinking this isn't such a great deal. My plan is to call up, cancel and wait for their winback team to give us something better.
Any thoughts on what this package should be offered at? Also there is 31 days cooling off on that deal above so I'm assuming it's fine to call up, cancel and expect them to send offers after it's cancelled. I should note we're happy to be without TV / Broadband as we move etc.
Can anyone tell me what this deal should be worth if I cancel? Signature, HD and Superfast BB?
Thanks
Signature £10 to £14 HD FREE Superfast BB £17
They should waive admin fee which can vary £10 to £25 depends on each individual advisor
my sky Q with signature and superfast broadband finishes soon was paying £18 for signature and £26 for s/fast bb =£44 a month rung up to cancel today as it was going up to £64 came back with £44 then £41 then £38 turned them down and cancelled, See if they come back, if not seen NOW TV BB with included calls and 14 sky channels for £23.
Replies
Best the advisor said he could offer for Signature, HD, Sports, Cinema and Multiscreen was £52p/m with a £25 admin charge.
Declined the offer. He did offer to reduce the admin charge to £5 but I still said no.
Not that fussed about keeping Sky or not at this point, but thought I'd post this as an idea of what they're currently offering. Whether they'll come back with a better offer or not, I don't know.
Why change the past when you can own this day?
Signature, HD and Superfast BB?
Thanks
Charging extra for HD in 2021 is bad enough. When even the ads are now in HD, it kinda suggests HD is SD now.
Why change the past when you can own this day?
HD FREE
Superfast BB £17
They should waive admin fee which can vary £10 to £25 depends on each individual advisor
Signature and Multiscreen was going up to £39.85 a month (no HD or anything else).
I wanted to get rid of the Multiscreen as I never use it. Live Chat offered me Signature for £19 per month with a £10 admin fee.
I said no and they came back with £16 per month for Signature, still with the £10 admin fee.
I've gone ahead and cancelled, ideally I'd like Signature with HD but not unless Sky offer me a better deal.