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Sky TV retention deals ( post your haggling successes )

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  • mits999
    mits999 Posts: 278 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Rang cancellations last night I was paying £47 per month for Entertainment, HD, Sports and Cinema it increased to £65. The best they could offer me was £53. I went ahead and cancelled am I likely to get a better offer?
    For your package you should be able to get them down to approx £30 to £35 when they call you back
  • What is the lowest price being achieved for Entertainment package and sports? I currently have Ent @ £14pcm, am looking to add Sports.
  • Hi guys the time has come to haggle again could I ask at the moment what the best way to do it- phone or on chat. As usual our bill is due to fly up as at the end of a 2 year deal. If by phone is there a good number so I can avoid the general sale people? Many thanks 
  • Birdman2015
    Birdman2015 Posts: 247 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    edited 1 November 2021 at 5:03PM
    Gave my notice last weekend ahead of my contract end of 6th December. Received. A text today inviting me to call them or chat via the link to “ consider my options”. I’ll wait for a while I think.
  • J292
    J292 Posts: 53 Forumite
    Second Anniversary 10 Posts Name Dropper
    Let my sky fully cancel then got back in touch with the winback team today via the text messaging service while at work and negotiated the following...

    Signature £18
    HD £3
    Cinema £11
    Sports £8
    Multiscreen £7

    Total for 18 months £47 a month

    Could of maybe done a little bit better on the signature and maybe got HD for free but happy enough with that tried to haggle on a broadband deal but they were having none of it
  • mits999
    mits999 Posts: 278 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    J292 said:
    Let my sky fully cancel then got back in touch with the winback team today via the text messaging service while at work and negotiated the following...

    Signature £18
    HD £3
    Cinema £11
    Sports £8
    Multiscreen £7

    Total for 18 months £47 a month

    Could of maybe done a little bit better on the signature and maybe got HD for free but happy enough with that tried to haggle on a broadband deal but they were having none of it
    They would have given Netflix and ultra hd for same cost if your pushed harder 
  • J292
    J292 Posts: 53 Forumite
    Second Anniversary 10 Posts Name Dropper
    mits999 said:
    J292 said:
    Let my sky fully cancel then got back in touch with the winback team today via the text messaging service while at work and negotiated the following...

    Signature £18
    HD £3
    Cinema £11
    Sports £8
    Multiscreen £7

    Total for 18 months £47 a month

    Could of maybe done a little bit better on the signature and maybe got HD for free but happy enough with that tried to haggle on a broadband deal but they were having none of it
    They would have given Netflix and ultra hd for same cost if your pushed harder 
    Don't require Netflix as I have a profile on my brothers account and I don't own a ultra HD TV so would of been a waste of money but good to know for the negotiation in 18 months time
  • Eirambler
    Eirambler Posts: 155 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Hi - phoned up to cancel my Sky sub on Sunday, was a painless enough process, the lady just put it straight through. Have been through this process before and always took a discount deal within the cancellation period but I'm actually not too bothered if it goes completely this time. I seem to watch it less and less compared to Netflix, Amazon etc.

    Having said that, if they phone me back I'll consider a discount offer if it's a genuinely good one.

    Currently my package is the entertainment channels and box sets, kids, sports and HD on a sky+ box that I own outright (I don't have a particular interest in SkyQ).

    What would be an acceptable benchmark amount for a 12 or 18 month deal for all that if they called me back with an offer?
  • mits999
    mits999 Posts: 278 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 2 November 2021 at 1:39PM
    Eirambler said:
    Hi - phoned up to cancel my Sky sub on Sunday, was a painless enough process, the lady just put it straight through. Have been through this process before and always took a discount deal within the cancellation period but I'm actually not too bothered if it goes completely this time. I seem to watch it less and less compared to Netflix, Amazon etc.

    Having said that, if they phone me back I'll consider a discount offer if it's a genuinely good one.

    Currently my package is the entertainment channels and box sets, kids, sports and HD on a sky+ box that I own outright (I don't have a particular interest in SkyQ).

    What would be an acceptable benchmark amount for a 12 or 18 month deal for all that if they called me back with an offer?
    £30 to £35 mark would be possible 
  • Eirambler
    Eirambler Posts: 155 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Thanks - I would take a deal at around that amount I think.
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