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Sky TV retention deals ( post your haggling successes )

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  • FUrake
    FUrake Posts: 157 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    the woman I was speaking to also kept on mentioning the following when I just told her I want to put in my 31 days notice, she reckons I cant get anymore offers to stay once my account is in the cancellation status, this is just a total bluff isnt it?  its not something new since last time I had to deal with them 17 months ago

     at 14:07, Feb 19:

    This will mean you wont be able to have any offers for 12 months once you go into cancellation status

    And this will also lose you all the tenure and amazing rewards and benefits you get from this Alan

    Is there no way I can help to keep you with the Sky Family today :)

     

     at 13:57, Feb 19:

    If we do place the cancellation 

    I do need to make you aware you will lose all your amazing tenure you have accumulated

    And with this all the offers we have discussed are you sure you want to do this

    As they will no longer be available once your account goes into cancellation status,

     



  • Gold123
    Gold123 Posts: 35 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    edited 19 February 2021 at 3:59PM
    Usual spiel they give, but they are right about one thing, the offers they want to give you won't be available anymore only because the offers they give you after cancelling will be better😂.
  • PZ19
    PZ19 Posts: 552 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    edited 19 February 2021 at 4:10PM
    Gold123 said:
    Usual spiel they give, but they are right about one thing, the offers they want to give you won't be available anymore only because the offers they give you after cancelling will be better😂.
    Apart from Sports at £14 instead of £19, most other things in package I was negotiating actually cost more on my deal than was offered on live chat..so note of caution.  It normally is better to cancel for best deals though. Having said that I was offered better prices than FUrake..but that was before price increase, the sports definitely sounds high, signature you could couple of quid off, movies possibly too.
  • FUrake
    FUrake Posts: 157 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    just got the email confirming my handing in notice to cancel, is www.sky.com/mydeal still the best link to check for offers? cheers 
  • FUrake
    FUrake Posts: 157 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    just logged in to take a look, offers already there,
    sky signature £20
    skysports and cinema combined £19
    HD £3
    total £42

    I had been paying £2 for sky sports HD last 17 months, there is no option tho for sky sports HD, only the HD for £3, does sky sports HD come as standard now? also no option here for multiroom so im guessing id just be paying the standard £14 a month
  • PZ19
    PZ19 Posts: 552 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    FUrake said:
    just logged in to take a look, offers already there,
    sky signature £20
    skysports and cinema combined £19
    HD £3
    total £42

    I had been paying £2 for sky sports HD last 17 months, there is no option tho for sky sports HD, only the HD for £3, does sky sports HD come as standard now? also no option here for multiroom so im guessing id just be paying the standard £14 a month
    Yep I think all sports is in HD
  • FUrake said:
    the woman I was speaking to also kept on mentioning the following when I just told her I want to put in my 31 days notice, she reckons I cant get anymore offers to stay once my account is in the cancellation status, this is just a total bluff isnt it?  its not something new since last time I had to deal with them 17 months ago

     at 14:07, Feb 19:

    This will mean you wont be able to have any offers for 12 months once you go into cancellation status

    And this will also lose you all the tenure and amazing rewards and benefits you get from this Alan

    Is there no way I can help to keep you with the Sky Family today :)

     

     at 13:57, Feb 19:

    If we do place the cancellation 

    I do need to make you aware you will lose all your amazing tenure you have accumulated

    And with this all the offers we have discussed are you sure you want to do this

    As they will no longer be available once your account goes into cancellation status,

     



    That sounds like exactly what happened to me when I said I want to cancel (on page 396)
    Now with the price increase of £3 extra a month, it doesn’t feel like I’m on a deal now. I have Signature £22, HD £7, Superfast Broadband £19 = £48 a month.

  • antuk
    antuk Posts: 374 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    PZ19 said:
    FUrake said:
    just logged in to take a look, offers already there,
    sky signature £20
    skysports and cinema combined £19
    HD £3
    total £42

    I had been paying £2 for sky sports HD last 17 months, there is no option tho for sky sports HD, only the HD for £3, does sky sports HD come as standard now? also no option here for multiroom so im guessing id just be paying the standard £14 a month
    Yep I think all sports is in HD
    Im paying £2 for Sky Sports HD, reduced from £6 this was agreed a month ago
  • Is this a good deal that I’m on...

    Sky Entertainment £19
    Sky Sports £17
    Cinema £11
    Sports HD is free
    HD £2
    this is for the HD box not Sky q...
    sky tell me this is a good deal and that it’s a exclusive ....
    any opinions please 
  • brewerdave
    brewerdave Posts: 8,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is this a good deal that I’m on...

    Sky Entertainment £19
    Sky Sports £17
    Cinema £11
    Sports HD is free
    HD £2
    this is for the HD box not Sky q...
    sky tell me this is a good deal and that it’s a exclusive ....
    any opinions please 
    Probably a bit too much - I'd want another £5 off - personally I think that Sports is getting too expensive with the lack of live stuff now. Cricket and Rugby Union have virtually vanished Just had an email trumpeting Sports highlights this week - Premier footy and Superleague netball !!!
    Last time I "dealt" I got Entertainment and box sets in HD for £19 plus Sports in HD for £16. I was offered Cinema for an extra £8 but declined. My package is going up by £3 pm with the latest rises in April. I'll be cancelling in July if they don't come up with a sensible offer.
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