Sky TV retention deals ( post your haggling successes )

gunner786

My £15 sky entertainment + hd + kids deal was getting increased to £26 from next month.  They couldn't offer me anything so i cancelled. Hoping for a call back or the sky q box is going back

csgohan4

gunner786 said:

My £15 sky entertainment + hd + kids deal was getting increased to £26 from next month.  They couldn't offer me anything so i cancelled. Hoping for a call back or the sky q box is going back

Don't wait for them to call back, try using chat, speak to different people at different times of the day, winback department e.t.c

Penguin_

My Sky Q contract is up on the 10th Feb. I logged in today to check on something & there on the welcome screen is an offer saying if I renew today & agree a new contract I will save £8.50 on what I am paying now, which is Sky Entertainment with Ultimate on demand & HD. So I will reduce my monthly payment to £33.50 from £42.

mits999

Penguin_ said:

My Sky Q contract is up on the 10th Feb. I logged in today to check on something & there on the welcome screen is an offer saying if I renew today & agree a new contract I will save £8.50 on what I am paying now, which is Sky Entertainment with Ultimate on demand & HD. So I will reduce my monthly payment to £33.50 from £42.

You should be aiming for sky signature (Entertainment) £15 to £17 ultimate on demand £2.50 to £5 and Hd £1 to £3

Penguin_

mits999 said:

Penguin_ said:

My Sky Q contract is up on the 10th Feb. I logged in today to check on something & there on the welcome screen is an offer saying if I renew today & agree a new contract I will save £8.50 on what I am paying now, which is Sky Entertainment with Ultimate on demand & HD. So I will reduce my monthly payment to £33.50 from £42.

You should be aiming for sky signature (Entertainment) £15 to £17 ultimate on demand £2.50 to £5 and Hd £1 to £3

Seems very cheap! Is that with Sky Q?

Riveryellowstone11

Penguin_ said:

mits999 said:

Penguin_ said:

My Sky Q contract is up on the 10th Feb. I logged in today to check on something & there on the welcome screen is an offer saying if I renew today & agree a new contract I will save £8.50 on what I am paying now, which is Sky Entertainment with Ultimate on demand & HD. So I will reduce my monthly payment to £33.50 from £42.

You should be aiming for sky signature (Entertainment) £15 to £17 ultimate on demand £2.50 to £5 and Hd £1 to £3

Seems very cheap! Is that with Sky Q?

With Sky Q - 18 month contact - Admin fee refund as credit. I was out of contact and no longer had Sky - about 2 months ago.
Signature £13 SD
HD £2/3 cant remember exact,
Sky sports £12 HD

gunner786

csgohan4 said:

gunner786 said:

My £15 sky entertainment + hd + kids deal was getting increased to £26 from next month.  They couldn't offer me anything so i cancelled. Hoping for a call back or the sky q box is going back

Don't wait for them to call back, try using chat, speak to different people at different times of the day, winback department e.t.c

Chats not available.
Only call, facebook messenger and sms.
I sent them a fb message 3 days ago they havent even read it yet

gunner786

If you've got an email or letter from them, it will have details on how to contact them to take out the offers. If you don't have a letter or email yet, then the offers won't be available yet

Reply i got. They offered me £20 for signature + hd so i said refer me to winback team.

gunner786

On call with sky vip team now.

Sig £17
Kids £2
HD £2

Total £21. Still on phome to them. Yay or nay?? Sky Q

mits999

gunner786 said:

On call with sky vip team now.

Sig £17
Kids £2
HD £2

Total £21. Still on phome to them. Yay or nay?? Sky Q

They should do signature for £15 kids £1 hd £2 if it was anything else I would ditch them