Sky TV retention deals ( post your haggling successes )

anthonyrg1969

Bloody SKY do nothing except overcharge people without their notice! I took out one of their offers for £35 a month. This included Sky TV (with Discovery and Sports Golf) complete with phone and broadband. Was paying the £35 for six months, but without notice my last bill was £155.00. Where do they get theses figures from. Phoned them at their call centre, spoke to a nice woman who unfortunately couldn't help. Ask for a Manager and was talking to someone who had just come out of nappies and hadn't a clue about the real world! Her basic answer was COMPUTER SAYS NO!!!).

This company hasn't got a clue!! My TV has been disconnected, but how (why) can I still use the internet and phone (both on the same contract)!!!

Sleighton123

Was offered £53 at point of cancellation - this was the price I was paying anyway but based on the forums I decided to cancel in the hope I could get it cheaper

Today I got a text message saying:

Hi, we're sorry you want to cancel your Sky TV. It's not too late to change your mind call 03337 594 455 or visit sky.com/reviewmyoptions to review your options​

Contacted them just now and they said how much did I have in mind. I said i was paying £53 so maybe a bit less only to be told the best they could do was £69 and the original offer at cancellation was a "spot on" offer that can't be matched.
​
Entertainment
Kids
Ultimate on demand
Sky sports with hd
Multiscreen
​
Cancelled on the 6th and got that text message today. Obviously I'll need to hold out but any other tips. Now in a position where I just wish I took the £53 and stuck with it to be honest but obviously can't at this stage

[Deleted User]

anthonyrg1969 wrote: »

Bloody SKY do nothing except overcharge people without their notice! I took out one of their offers for £35 a month. This included Sky TV (with Discovery and Sports Golf) complete with phone and broadband. Was paying the £35 for six months, but without notice my last bill was £155.00. Where do they get theses figures from. Phoned them at their call centre, spoke to a nice woman who unfortunately couldn't help. Ask for a Manager and was talking to someone who had just come out of nappies and hadn't a clue about the real world! Her basic answer was COMPUTER SAYS NO!!!).

This company hasn't got a clue!! My TV has been disconnected, but how (why) can I still use the internet and phone (both on the same contract)!!!

If you're just looking to vent then The Praise, Vent & Warnings Board is this way ->

https://forums.moneysavingexpert.com/forumdisplay.php?f=82

If you're looking for help then re-post in The TV MoneySaving Board here ->

https://forums.moneysavingexpert.com/forumdisplay.php?f=183

(Your TV & BB are generally separate BTW)

Riveryellowstone11

My current deal and new deal from March 1st.

Anyone beat this and how did you achieve?


Entertainment £11
Complete sports pack £15
Sports HD £2

This is with the old 500g box.

On the 1st of March deal changes to,

Entertainment £13
Complete sports pack £18
Sports HD £2

Can this be beaten, just spoken to Sky they are sticking with this.

mouse10

Mwood1 wrote: »

My current deal and new deal from March 1st.

Anyone beat this and how did you achieve?


Entertainment £11
Complete sports pack £15
Sports HD £2

This is with the old 500g box.

On the 1st of March deal changes to,

Entertainment £13
Complete sports pack £18
Sports HD £2

Can this be beaten, just spoken to Sky they are sticking with this.

I'm paying £25 for the above plus I added HD to the entertainment for £1, so £26 in total. I also have an old SkyHD box. The offer came in the post after I had cancelled.

Petethefeetwales

Got a deal
£12 Entertainment
£5 Kids
£17 Sports
£6 Cinema
£9 multi
£10 talk international
£32 Sky fibre max

£130 down to £92

30 day cooling off if anyone has a better deal let me know

Riveryellowstone11

mouse10 wrote: »

I'm paying £25 for the above plus I added HD to the entertainment for £1, so £26 in total. I also have an old SkyHD box. The offer came in the post after I had cancelled.

Can you breakdown your package please?

Petethefeetwales

I did not haggle just said could not afford it. Struck up a rapport with the Sky Guy. Got a £32 reduction from £130 to £92 for Full TV & Broadband including Sky Talk. I would be patient until the last week of your 31 days. I have had to leave previously to get a better deal, that was when I was with BT for broadband so did not lose data or phone.

pawlala

I'm emigrating in a few weeks (apparently). So I have had to cancel Sky TV, completely.

Will wait and see what offers I get between now, disconnection and beyond. Shame I can't take any of them up (I'm emigrating, remember....)

[Deleted User]

pawlala wrote: »

I'm emigrating in a few weeks (apparently). So I have had to cancel Sky TV, completely.

Will wait and see what offers I get between now, disconnection and beyond. Shame I can't take any of them up (I'm emigrating, remember....)

You are aware that if you told them that you're emigrating they would put this in their casenotes and there's a good chance that they won't call back?