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Virgin Media retention deals (post your haggling successes)

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Comments

  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The annoyance was a Virgin web page published in the backlash of all these complaints that basically said that ALL Virgin Customers have access to ALL Virgin deals and if you are not benefitiing from the advertised deals then you need to talk to an advisor.

    Perhaps you'd care to point us to this page? I'd be interested to see it.
  • This was about 4 years ago so i dont have it now, but Im quite sure they have this posted somewhere for exactly the same reason - to pretend they give a monkeys about their existing customers - There was no link to it from any of the other VM web pages so you can't "find" it - I think VM just share the link when it suits them and I kept it to throw back at them and shred it throughout the VM forums
    pmduk wrote: »
    Perhaps you'd care to point us to this page? I'd be interested to see it.
    If I ruled the world.......
  • gunner786
    gunner786 Posts: 269 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Just rang again been offered 200mb internet and talk anytime for £43 with £50 off line rental saver at £146.

    Works out £33 per month after paying line rental saver and £50 credit
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    This was about 4 years ago so i dont have it now, but Im quite sure they have this posted somewhere for exactly the same reason - to pretend they give a monkeys about their existing customers - There was no link to it from any of the other VM web pages so you can't "find" it - I think VM just share the link when it suits them and I kept it to throw back at them and shred it throughout the VM forums

    Company's policies change from time to time. Just like their products. There's no requirement on them to treat each customer equally, if you don't like it, find another provider, there's lots out there touting for business.
  • Hoof_Hearted
    Hoof_Hearted Posts: 2,362 Forumite
    Part of the Furniture 1,000 Posts
    Not too much haggling but cut my bill from £48 to £33 for anytime phone and 50mb broadband. I could have got a slightly cheaper deal elsewhere but there was some doubt about keeping my phone number, so happy with this.
    Je suis sabot...
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm looking to reduce my VM package, my contract ends 4th August, when can I ring to amend package?
  • Anon
    Anon Posts: 14,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Barny1979 wrote: »
    I'm looking to reduce my VM package, my contract ends 4th August, when can I ring to amend package?

    Now - you have to give 30 days notice and can do so 30 days before the end of month 12.
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Thanks Anon
  • tripleh_2
    tripleh_2 Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Been with VM since the Telewest days. Today I was offered 100mb bb, Full House, Sky Sports and Talk More Anytime for £64.50. Is that any good please?
  • tg99
    tg99 Posts: 1,257 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    tripleh wrote: »
    Been with VM since the Telewest days. Today I was offered 100mb bb, Full House, Sky Sports and Talk More Anytime for £64.50. Is that any good please?

    I’m on the same as this other than I have the cheapest phone package (think it is called Talk Weekends but cannot recall exactly). Paying around £53 per month.
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