Add your feedback on energy supplier Iresa

grumpycrab

poppellerant wrote: »

my direct debit is not being fully distributed between my gas and electric accounts

checked - mine is.

miniemma

National Grid are currently replacing my gas meter. It will be interesting to see how Iresa deal with that!


edit: uh oh, ft3 to m3

grumpycrab

FYI Iresa were more than twice as active on Twitter last week - compared with any other week this year. May be a good sign, may mean nothing at all.
https://twitter.com/IresaEnergy/with_replies

DonnySaver

Meter readings I sent to them on 28th April still not showing ...

tuggy12

Hengus wrote: »

It will be interesting to see if your first gas bill is accurate.

I entered meter readings for both gas and electricity on 3rd May '17 i.e 21 days after my switch on 12th April '17 and both bills were available for me to view yesterday 7th May '17.

Both bills are spot on. For the gas bill they have used a multiplier of 32.2 (my meter is imperial) which means a CV of 40

System

tuggy12 wrote: »

I entered meter readings for both gas and electricity on 3rd May '17 i.e 21 days after my switch on 12th April '17 and both bills were available for me to view yesterday 7th May '17.

Both bills are spot on. For the gas bill they have used a multiplier of 32.2 (my meter is imperial) which means a CV of 40

What region are you in? Check your regional CV on the National Grid website: it varies day by day.

These are today's values:

Data Item Viewer
Back to Data Item Explorer
Quality Indicator Legend
E :Expired A :Amended C :Corrected S :Substituted L :Late Received
Print Download Report in : CSV XML
Applicable At Applicable For Data Item Value Generated Time Quality Indicator
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(EA) 39.4000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(EM) 39.5000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(NE) 39.7000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(NO) 40.0000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(NT) 39.4000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(NW) 39.6000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(SC) 39.3000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(SE) 39.5000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(SO) 39.4000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(SW) 39.3000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(WM) 39.5000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(WN) 39.5000 08/05/2017 10:32:01
08/05/2017 10:30:29 08/05/2017 Calorific Value, LDZ(WS). 39.3000 08/05/2017 10:32:01

PS: Your maths are wrong. The use of a multiplier of 32 equates to a CV of 39.8. (correction: The use of a multiplier of 32.2 equates to a CV of 40.05)

tuggy12

Hengus wrote: »

What region are you in?

PS: Your maths are wrong. The use of a multiplier of 32 equates to a CV of 39.8.

I am in the NE region.

Where did I say the multiplier was 32 ?

System

tuggy12 wrote: »

I am in the NE region.

Where did I say the multiplier was 32 ?

You are correct, you did say 32.2. However, a quick check of the National Grid CVs for your billing period shows a range of daily CVs from 39.5 to 40 with a truncated average of 39.8.Applicable At Applicable For Data Item Value Generated Time Quality Indicator
04/05/2017 10:30:30 03/05/2017 Calorific Value, LDZ(NE) 39.9 04/05/2017 10:32:02
03/05/2017 16:00:20 02/05/2017 Calorific Value, LDZ(NE) 39.8 03/05/2017 16:02:01
02/05/2017 10:30:27 01/05/2017 Calorific Value, LDZ(NE) 39.8 02/05/2017 10:32:01
01/05/2017 10:30:37 30/04/2017 Calorific Value, LDZ(NE) 39.8 01/05/2017 10:34:01
30/04/2017 10:30:39 29/04/2017 Calorific Value, LDZ(NE) 39.8 30/04/2017 10:34:01
29/04/2017 10:30:49 28/04/2017 Calorific Value, LDZ(NE) 39.9 29/04/2017 10:34:01
28/04/2017 10:30:37 27/04/2017 Calorific Value, LDZ(NE) 39.8 28/04/2017 10:32:01
27/04/2017 10:30:34 26/04/2017 Calorific Value, LDZ(NE) 39.8 27/04/2017 10:34:01
26/04/2017 10:30:27 25/04/2017 Calorific Value, LDZ(NE) 39.8 26/04/2017 10:32:01
25/04/2017 10:30:40 24/04/2017 Calorific Value, LDZ(NE) 39.7 25/04/2017 10:32:01
24/04/2017 16:00:16 23/04/2017 Calorific Value, LDZ(NE) 39.7 24/04/2017 16:02:01
23/04/2017 10:30:21 22/04/2017 Calorific Value, LDZ(NE) 39.5 23/04/2017 10:34:01
22/04/2017 10:30:21 21/04/2017 Calorific Value, LDZ(NE) 39.7 22/04/2017 10:32:01
21/04/2017 10:30:38 20/04/2017 Calorific Value, LDZ(NE) 39.8 21/04/2017 10:34:01
20/04/2017 10:30:25 19/04/2017 Calorific Value, LDZ(NE) 39.8 20/04/2017 10:32:01
19/04/2017 10:30:20 18/04/2017 Calorific Value, LDZ(NE) 39.7 19/04/2017 10:32:01
18/04/2017 16:00:39 17/04/2017 Calorific Value, LDZ(NE) 39.8 18/04/2017 16:02:01
18/04/2017 16:00:39 14/04/2017 Calorific Value, LDZ(NE) 40 18/04/2017 16:02:01
18/04/2017 16:00:39 13/04/2017 Calorific Value, LDZ(NE) 40 18/04/2017 16:02:01
17/04/2017 10:30:25 16/04/2017 Calorific Value, LDZ(NE) 39.8 17/04/2017 10:32:01
16/04/2017 10:30:34 15/04/2017 Calorific Value, LDZ(NE) 39.8 16/04/2017 10:32:00
13/04/2017 10:31:29 12/04/2017 Calorific Value, LDZ(NE) 40 13/04/2017 10:34:00

Total 875.7
Events 22
Average 39.8045454545454 (TRUNCATED UNDER OFGEM RULES to 39.8)

tuggy12

Hengus wrote: »

You are correct, you did say 32.2. However, a quick check of the National Grid CVs for your billing period shows a range of daily CVs from 39.5 to 40 with a truncated average of 39.8.

Thanks for that but the difference is literally a few pennies, whereas I will save a minimum of £100 by being with IRESA for the coming year ( based on current comparison sites)

poppellerant

I have to say that while people usually criticise, not enough praise when it's due.

So well done to Iresa for getting your queue times to below 60 minutes - in fact I had to wait for only 15 minutes and I started as caller 20-something in the queue. I can definitely live with a 15 minute queue time, especially when it was nearly 2 hours a few weeks ago!