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Add your feedback on energy supplier Iresa

edited 27 July 2018 at 11:45AM in Energy
2.3K replies 326K views
MSE_Dan_LMSE_Dan_L MSE Staff
655 posts
edited 27 July 2018 at 11:45AM in Energy
MoneySavingExpert.com Insert 27 July 2018:

Iresa has ceased trading. Read our news story for what to do if you're affected:

Energy firm Iresa ceases trading - here's what it means for customers

Back to the original post...

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This is a feedback thread on energy supplier
Iresa

Please share your experience with other MoneySavers. Click reply to take part
  • Did you switch go smoothly?
  • Have you had problems since?
  • Is it easy to contact?
The feedback comes as part of the
Click reply below to discuss. If you haven!!!8217;t already, join the forum to reply.
«134567234

Replies

  • Anyone? I'm on the brink of signing with these guys as as a low user, the low standing charge makes them a fair bit cheaper than any others. There are a handful of not so great reviews on another site, but we all know people are more likely to leave bad than good reviews! Anyone got any success stories?
  • edited 28 September 2016 at 10:59AM
    Norman_CastleNorman_Castle Forumite
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    edited 28 September 2016 at 10:59AM
    I've been with them since the end of July for my electricity. No problems with the switchover or since. Regular emails from them asking for readings or telling me DD payments are being taken. Website is straightforward as is giving readings.

    The one bill I've had and the online bill/payment history is typical bill speak which probably makes sense if you speak bill language.

    I'm happy I moved. Currently no complaints about them.
    Getting funky on the scene
  • Hi firsttimemover,

    Did you change your current energy supplier to Iresa LTD? I ask as I am also wanting to do the same for my elderly parents. If so are you happy with Iresa. Their customer service etc. Please let me know as I would like to know your experience with same company before I make that switch for my parents.
  • Hi,

    I'm not sure whether I am doing this correctly but can anyone advice if they have had any experience with Iresa Ltd a new enegy provider. I ask I ask as I am also wanting to do the same for my elderly parents. If so are you happy with Iresa, their customer service etc. Please let me know as I would like to know your experience with same company before I make that switch for my parents for .
  • edited 3 November 2016 at 5:28PM
    moleratmolerat Forumite
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    edited 3 November 2016 at 5:28PM
    http://forums.moneysavingexpert.com/showthread.php?t=5454979

    Reports generally don't seem too good. Maybe another ExtraEnergy in the making, started off OK but once they got a reasonable number of customers they did not have the infrastructure to cope ?
  • Thank you for your feedback. Having looked at the polls as well, I guess I won't be switching my parents dual energy with Iresa Limited. However, I recently changed my dual energy from First Utility to Avro Energy as it gave the best savings at the time unfortunately, that only had 50% great from the polls.
  • katies_mumkaties_mum Forumite
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    PKPK, I switched to Iresa last night, decided after a lot of pondering and reading of the reviews etc to give it a go as for me they are the cheapest. I`m keeping my fingers crossed and being positive its going to be a good choice.
  • ASavvyBuyerASavvyBuyer Forumite
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    I signed up with them on 22nd October. Cooling Off period just expired and been given the log on details for the account. Direct Debit already set up and 1st payment to be taken next week. No problems so far!
    Rhondda Cynon Taf, 4kWp, W roof, 30° pitch, 16 x 8.33 Eternity 250w E+10 panels, Solar Edge SE4000-16A Inverter + P300 Optimisers. Inst Aug 2015. Solic 200 Diverter, Toshiba RAS-10G2KVP-E Ultra High Efficiency Air Conditioner/Heat Pump, Kia Soul EV & 100% Green Octopus Agile Electric Tariff.
  • pkpk wrote: »
    Hi firsttimemover,

    Did you change your current energy supplier to Iresa LTD? I ask as I am also wanting to do the same for my elderly parents. If so are you happy with Iresa. Their customer service etc. Please let me know as I would like to know your experience with same company before I make that switch for my parents.

    Yes, I decided to go for it, for me the savings were worth it, coupled with the fact there is no exit fee on their 1 year fix and interest paid on credit and seems to have gone very smoothly. I officially "switched" and gave my first meter readings yesterday, correspondence has been good, online account and direct debit set up correctly, and they were really nice when I phoned up to query if they would accept an economy 7 meter on standard rates, so really can't fault them so far.

    I'll report back once I've had my final bill from E.on and first bill from Iresa for those that are interested.
  • Hi,
    Thank you so much for your quick responses from the people who changed their energy supplier to Iresa LTD. I feel more positive now for my parents to switch to the same company. I also did a quick search from the uSwitch site and behold Iresa LTD came up with best savings even though uSwitch do not help with the switching to this company themselves. So, I will consider from your experiences that it's 1 year fixed plan and there is no exit fee.
    Again, thank you.PKPK
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