MSE News: Hotpoint tumble dryer help: 3 extra tricks to get you a refund

Zandoni

unholyangel wrote: »

Clearly it wouldn't given the information has already been provided to him and he's still preferring his imagining to anything concrete - not really sure how many times I need to say that for it to sink in.

And btw, my original statement which zandoni asked for a link to prove (seems he has again been deleting his posts) was:



It was zandoni who brought up washing machines versus affected hotpoint models with this post:



As for your last paragraph, again, perhaps you'd be better off directing that at zandoni.

Wow you are really desperate now I do not delete my posts and I have not deleted any on this thread, I'm not sure why you feel the need to lie.

To explain, even with this design "fault", its still more likely that your washing machine will go on fire than your tumble dryer. This "fault" doesn't create a fire risk, it just increases the likeliness of a fire risk thats already present. Even models without this design fault can still go on fire.

You said that and I asked for a link that proves the statement you made. I accept the figures on the Which website as a whole but there is no proof that a Hotpoint tumble dryer is less likely to catch fire than a washing machine.

I would suggest it is more likely, Whirlpool wouldn't have started this programme if there wasn't a massive need.

unholyangel

ThumbRemote wrote: »

Unfortunately the percentage quotes seems to be of fires as a whole, so doesn't take into account the number of each item installed. Obviously there will be more washing machines installed than tumble dryers, as nearly every home has a washing machine but not all of those will have a dryer. Without knowing that it's impossible to compare the likelihood of one against the other catching fire.

You also need to factor in how many times each of them is used, for what total time etc and also the actual cause of the fire and also the brands market share.

Also while a faulty appliance may have been to blame, we have no way of knowing whether that was a frayed/damaged cable or something else due to physical damage etc and nor do we have any idea how many of the fires involving affected appliances were actually due to this missing modification.

I already said brand versus type wasnt a fair comparison - we're never going to get a fair comparison due to all of the above information being absent. But then I'm not the one who thinks getting a different brand of tumble dryer makes you safe from the risk of fire in your home.

unholyangel

Zandoni wrote: »

Wow you are really desperate now I do not delete my posts and I have not deleted any on this thread, I'm not sure why you feel the need to lie.




You said that and I asked for a link that proves the statement you made. I accept the figures on the Which website as a whole but there is no proof that a Hotpoint tumble dryer is less likely to catch fire than a washing machine.

I would suggest it is more likely, Whirlpool wouldn't have started this programme if there wasn't a massive need.

Well given you only quoted a part of my post and then asked for me to provide a link to back it up, theres nothing against the rules which would cause mods/admin to delete it.

Go back 2 pages and read through the replies and you'll see posts of yours are missing. Just like posts of yours went missing before and in the last thread. If you're not the one deleting them then the staff here must have something against your posts in particular as I've never seen it happen to anyone else.

Zandoni

unholyangel wrote: »

Well given you only quoted a part of my post and then asked for me to provide a link to back it up, theres nothing against the rules which would cause mods/admin to delete it.

Go back 2 pages and read through the replies and you'll see posts of yours are missing. Just like posts of yours went missing before and in the last thread. If you're not the one deleting them then the staff here must have something against your posts in particular as I've never seen it happen to anyone else.

What post are you talking about?

Where's the link?

Zandoni

Wealdroam, just posted and then it disappeared.

unholyangel

Zandoni wrote: »

What post are you talking about?

Where's the link?

Posts #449 from naedanger and #450 from myself both quote a post of yours that immediately preceded ours but is now nowhere to be found.

Maybe the thread is haunted? :eek: :rotfl: Either that or maybe a mod is on a touch screen device - I've seen quite a few accidental deletions (albeit none of them were on MSE) happen that way.

naedanger

unholyangel wrote: »

But then I'm not the one who thinks getting a different brand of tumble dryer makes you safe from the risk of fire in your home.

Does anyone on this thread think that?

unholyangel

naedanger wrote: »

Does anyone on this thread think that?

If you'd read the history of this thread & the other one, you'd know the answer to that

I did go back to read the thread again and have found something thats amused me greatly. You know my previous post quoting figures that zandoni was demanding a link to prove or he wouldn't believe them? Well looks like i'm not the first person to quote those figures.....if a slight variation (the report I read had rounded up number of incidents and zandoni seems to have reverse calculated to get an estimate of the number of incidents)

Zandoni wrote: »

Bearing in mind the so called facts and figures are not exactly independant they are coming from Whirlpool.

So from their email they churned out 5.3 million defective tumble driers over a period of 11.5 years. When Whirlpool acquired the company they miraculously discovered that there had been an incident rate of 0.014%.

My maths puts that at 742 incidents of fire over the 11.5 years, I don't call 742 fires trivial and those figures are probably underestimated.

The biggest question for me though is how did Whirlpool come to this conclusion when Hotpoint hadn't noticed over a period of 11.5 years???????????

Zandoni, you still need that link or you good now? :rotfl::rotfl:

Zandoni

unholyangel wrote: »

If you'd read the history of this thread & the other one, you'd know the answer to that

I did go back to read the thread again and have found something thats amused me greatly. You know my previous post quoting figures that zandoni was demanding a link to prove or he wouldn't believe them? Well looks like i'm not the first person to quote those figures.....if a slight variation (the report I read had rounded up number of incidents and zandoni seems to have reverse calculated to get an estimate of the number of incidents)




Zandoni, you still need that link or you good now? :rotfl::rotfl:

I certainly do, my quote was from Hotpoint figures. You stated they were from Which, who are an independant party and would be far more believable.

You said

Over 5 million affected machines have been in use over the last 11-12 years and only approx 60 per year have resulted in fires (according to the which? report you love so much).

I bet you are not so amused now...
:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

unholyangel

Zandoni wrote: »

I certainly do, my quote was from Hotpoint figures. You stated they were from Which, who are an independant party and would be far more believable.

You said
I bet you are not so amused now...
:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

I said according to the which report you love so much - which is true. I never at any point said that which have a magic wand they can wave to psychically know those figures & statistics. Thats because I paid attention and know that the which report came about after they requested information from manufacturers & government statistics which led to them noticing a higher number of fires for the hotpoint brand (although they stated that as they do not know the market share, they can't say whether the number of fires for hotpoint are disproportionate to other brands).

So which obviously feel the figures are reliable enough if they've started a campaign on the back of them. Either that or which are going for shock journalism rather than fact based and are equally unreliable - which kind of destroys any credibility their investigation has.

But your ignorance really astounds me. I mean who else do you think is going to keep records of how many machines are sold by a particular brand and how exactly would they come by that information?