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Vodafone wrote: »
Hi rambo83 & Bosie,
We've received both of your emails and a member of our team will be in touch with you as soon as possible.
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Froggy27 wrote: »
Today the Customer team have surpassed themselves in bad service!
Bottom line I am still without a replacement phone (because mine cannot be repaired), promised on 18 October and VF customer team, cannot handle anything as every time i call .. i get a different story.. but not result, no solution just a lot of empty apologies.
But of course i have received my bills (for a phone I do not have) for the last 2 months..
the most appalling service to date! basically today (and the last few weeks) is total proof of what has been in the press...:(
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