fpereira wrote: »
I would like to voice my grievance in reporting a complaint on Vodafone helpline 191 when I was asked by the store representative to call 191 for change in my Date of Birth details.
When we said we were told to call 191 to change the above, Vodafone responded by stating we need to go to a store which we are willing to do so. We did want to report so the person who advised us at the store should have been trained which they did not want to raise as a complaint. Interesting indeed.
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support