Avro Energy reviews: Give your feedback

victor2

ciggybumly said:

Any advise please, we have an economy  meter but have never had an economy 7 tarrif for the last 8 years I've lived here. We were with avro (had only swapped over in early September I think) and were on a standard fixed tarrif. Had the email today from octopus and we have been put on an economy 7 tarrif (even though we were on a standard with avro) prices are not too bad really but don't really have any way of taking advantage of the reduced night time u it's price.

I dont have a clue what the standard tarrif from octopus would be as they have now removed the ability to check prices, do people think I'll be able to be swapped onto a standard tarrif without having to sign upto the ridiculas new prices? 

I have an account in the same position. Emailed Octopus on Friday asking them to change it to their standard prices on the same tariff. Haven't had a reply yet, but hope they'll sort it out.

MWT

By default your tariff will follow the meter type, but Octopus are happy to have you on a single rate tariff with an E7 meter, just tell them that is what you want.

ciggybumly

Cheers for the help, might try and email first thing tomorrow and see what they say. Would be interested in what the actual difference would be in price. 

tlcgrantham

ciggybumly said:

Cheers for the help, might try and email first thing tomorrow and see what they say. Would be interested in what the actual difference would be in price. 

I’m with Octopus for electricity. The following are the charges on Octopus flexible October v2 East Midlands region E7 day 21.76pkw. Night 15.02pkw Standing Charge 23.85p.     Standard 20.12pkw
  Standing Charge 23.76p  You would need to check with Octopus for your region. Hope it helps

MWT

ciggybumly said:

Cheers for the help, might try and email first thing tomorrow and see what they say. Would be interested in what the actual difference would be in price. 

You can see the tariff details any time you want:

https://octopus.energy/tariffs/

This is for the Eastern Region and is the same as the named Avro tariff...

QrizB

MWT said:

ciggybumly said:

Cheers for the help, might try and email first thing tomorrow and see what they say. Would be interested in what the actual difference would be in price. 

You can see the tariff details any time you want:

https://octopus.energy/tariffs/

This is for the Eastern Region and is the same as the named Avro tariff...

Southern region is 22.01 peak / 15.19 off-peak p/kWh and 24.19 ppd on E7, vs. 20.49 p/kWh and 24.11 ppd single rate. If you use ~22% of your energy off-peak it breaks even.

For Eastern it's ~23%. I'm guessing the % will be similar in other regions too.

(I've ignored the difference in standing charge as <0.1p/day isn't really significant.)

Consumerist

Ok. First DD to Octopus not collected this month - I half expected as much because I hadn't had the requisite 5 days notice.

Next stop, meter readings. The ability to submit meter readings may well depend on whether Octopus have received the closing readings from Avro at the time when I try to submit them. No worries.

youravinalarrrf

Today's Octopus update for Avro customers

Reading yesterday's update I get the impression that there's growing frustration within Octopus that the whole process is now basically stalled and waiting for the Avro administrators to provide the required information before they can go any further.

There's been no change to my Dashboard since yesterday as Gas is still showing "We've not received your reading". It also looks like my Direct Debit which was due to be collected today hasn't happened and the Avro administrators have still not produced my final bill.

The original Octopus timeline is rapidly going off track and further progress is clearly beyond Octopus' control and completely dependent on the Avro administrators.

Consumerist

It looks as though there is going to be a big hole in my remaining credit balance by the time I get my first Octopus statement.

[Deleted User]

Popped my gas meter readings in earlier (once the block was removed). Waiting for the final day to bump up the payments and change date but expect credit to have been handy as a little cushion for now.