Avro Energy reviews: Give your feedback

Consumerist

lawleypop1502 said:

Mines is now showing this to for Gas but Electricity switch seems to be ok and should be transferred on 28th October.  Nothing is every straightforward  

I wouldn't worry about the details at this stage. The bits and pieces are slowly falling into place but not all at once.

My DD is due to for payment soon and I'll watch to see if that actually happens but I will not be unduly concerned if it doesn't.

When I submit my first meter readings soon afterwards, it should generate a statement on the same date but I suspect that Octopus will not generate any statements until it has received closing readings from Avro - so I may have to wait for that.

It will all come out in the wash in due course. I'm quite relaxed about it all.

youravinalarrrf

For those who may be interested some minor progress has been made overnight. My Dashboard is now showing the following although there is no access to view or check the opening Electricity reading as the "Explore my energy use" link has not been populated and the "View meter reading history" link which contains your personal data has not been built yet. The Gas reading has gone awol or has just not been uploaded as yet and the error message for that has also changed.

The full name for the tariff we're on is actually "Flexible Avro October 2021 v1" a name which I've not seen mentioned before. This may be useful when checking comparison sites in the future. According to the Avro website the final bill has still not been produced.

youravinalarrrf

Today's Octopus update for Avro customers

2010

It is now possible on my account to enter gas and electric readings.
I`ll wait until the end of the month.

Consumerist

2010 said:

It is now possible on my account to enter gas and electric readings.

No sign of meter readings on mine yet.

Just out of interest, were you able to see Avro's closing reads?

2010

Consumerist said:

2010 said:

It is now possible on my account to enter gas and electric readings.

No sign of meter readings on mine yet.

Just out of interest, were you able to see Avro's closing reads?

No nothing from Avro or any other readings.
But you could back date the readings any day to the 15th October.

Consumerist

Ok. I can enter meter readings from the menu. I only looked at the dashboard before.

youravinalarrrf

Just remember that what you're seeing is intended for "normal" customers transferring in to Octopus to submit their first meter readings.

In our case as ex-Avro customers the meter reading submitting bit may not work until the opening/first meter readings have been uploaded into the Octopus system from the Avro system.

Consumerist

I'll try to enter meter readings on the same date as for Avro and see what happens then. If it takes, it takes but I'm not bothered if I need to enter fresh readings later on.

ciggybumly

Any advise please, we have an economy  meter but have never had an economy 7 tarrif for the last 8 years I've lived here. We were with avro (had only swapped over in early September I think) and were on a standard fixed tarrif. Had the email today from octopus and we have been put on an economy 7 tarrif (even though we were on a standard with avro) prices are not too bad really but don't really have any way of taking advantage of the reduced night time u it's price.

I dont have a clue what the standard tarrif from octopus would be as they have now removed the ability to check prices, do people think I'll be able to be swapped onto a standard tarrif without having to sign upto the ridiculas new prices?