Avro Energy reviews: Give your feedback

charge55

MWT said:

charge55 said:

If I log into my new Octopus Account and click Switch Tarrif it shows my current tarrif as Flexible Avro and also has quotes for Octopus 12M Fixed and Loyal Octopus 12M Fixed. A big difference in the prices

No surprise there then

MWT said:

charge55 said:

If I log into my new Octopus Account and click Switch Tarrif it shows my current tarrif as Flexible Avro and also has quotes for Octopus 12M Fixed and Loyal Octopus 12M Fixed. A big difference in the prices

No surprise there then

No i meant a big difference in the two new Octopus quotes, one is £207M the other is £146M

2010

QrizB said:

victor2 said:

youravinalarrrf said:

You're on Flexible Avro, our always great-value variable tariff.

Could that mean it's not their "default tariff" and therefore not tied to the OFGEM cap?

The SoLR tariff has to be under the Ofgem cap and is fixed for 6 months* from the SoLR taking over.

The Octopus "default tariff", Flexible Octopus, will almost certainly increase at the start of April along with the revised cap so therefore Octopus have to create a special tariff for Avro customers that won't change then.

* Yes I know there's a contradiction in here, what if the cap falls during that time? I haven't read enough of the Ofgem rules to answer this.

Octopus took over from Avro on the 26th Sept. so the Flexible Avro (six month) tariff must end before 1st April when the new cap starts.

youravinalarrrf

Today's Octopus update for Avro customers

UPDATE FRIDAY 15TH OCTOBER

This evening, we officially began transferring Avro's energy supply to ours for the first handful of customers. This is an important part of bringing Avro customers over to us: we're basically changing the supply going to Avro customers’ homes so it’s coming from Octopus Energy instead (in energy industry terms, this is called changing the ‘market participant ID’). There are complex industry rules that dictate how quickly we can do this – we expect it should take 4-6 weeks to complete everyone, and during that time, you won’t be able to switch to another energy supplier without running into complications. We’re planning to contact customers soon with more details about this part of the switch.

We’re still working away generating final Avro bills for customers, and our team are here helping with your questions via email and over the phone as well.

MWT

charge55 said:

MWT said:

charge55 said:

If I log into my new Octopus Account and click Switch Tarrif it shows my current tarrif as Flexible Avro and also has quotes for Octopus 12M Fixed and Loyal Octopus 12M Fixed. A big difference in the prices

No surprise there then

No i meant a big difference in the two new Octopus quotes, one is £207M the other is £146M

Which two tariffs were they offering?

You might see that difference on a 12 vs 24 month fix, but looking at the current tariffs I can't see that sort of range...

youravinalarrrf

For those ex Avro customers wondering about when to upload their monthly meter readings after the initial meter readings from Avro have been transferred across to your Octopus account I found this which may be worth reading. Having looked at the previous suppliers I've been with the vast majority seem to prefer the last day of every month which is what I'm planning to do as it keeps life simple should you ever transfer to another supplier.

https://octopus.energy/blog/why-we-dont-send-monthly-statements/

wrongplanet

youravinalarrrf said:

Having looked at the previous suppliers I've been with the vast majority seem to prefer the last day of every month which is what I'm planning to do...

That's what I've been doing with Avro in addition to the requested readings, which for me were mid-month, as I read all four three meters on the last day of the month anyway.

JohnB47

wrongplanet said:

youravinalarrrf said:

Having looked at the previous suppliers I've been with the vast majority seem to prefer the last day of every month which is what I'm planning to do...

That's what I've been doing with Avro in addition to the requested readings, which for me were mid-month, as I read all four meters on the last day of the month anyway.

It took a while for me to find out that the date I needed to supply readings to Avro was the 8th of each month. A day earlier or later always resulted in an estimated reading.

charge55

MWT said:

charge55 said:

MWT said:

charge55 said:

If I log into my new Octopus Account and click Switch Tarrif it shows my current tarrif as Flexible Avro and also has quotes for Octopus 12M Fixed and Loyal Octopus 12M Fixed. A big difference in the prices

No surprise there then

No i meant a big difference in the two new Octopus quotes, one is £207M the other is £146M

Which two tariffs were they offering?

You might see that difference on a 12 vs 24 month fix, but looking at the current tariffs I can't see that sort of range...

Your new tariff options

Octopus 12M Fixed

MOST POPULAR

£207.16 monthly estimate

Loyal Octopus 12M Fixed

CHEAPEST

£146.71 monthly estimate

This tariff features 100% renewable electricity and fixes your unit rates and standing charge for 12 months. There are no exit fees, so if you change your mind, you're in control.

Your new tariff options

Octopus 12M Fixed

MOST POPULAR

£207.16 monthly estimate

This tariff features 100% renewable electricity and fixes your unit rates and standing charge for 12 months. There are no exit fees, so if you change your mind, you're in control.

These are shown on my account page if i click Change My Tarrif

QrizB

charge55 said:

These are shown on my account page if i click Change My Tarrif

So don't click "change my tariff" then, problwem solved

want_to_save

still waiting for my property to be added, did the final read on 26th Sept and set up account and DDM (obv not been taken yet) and no property on there yet