Avro Energy reviews: Give your feedback

wiseonesomeofthetime

Telegraph_Sam said:

I agreed with Octopus that they debit my a/c for each month's consumption, no more and no less, and keep the balance at zero.  Sure it's variable but saves all the ...ing around with credit and debit balances and winter consumption stargazing. Makes it easier to monitor also.

Cheers. I had DM them on Twitter asking if this exact thing was possible.

Would rather hold any credit balance in MY bank, not theirs.

No reply yet btw.

polymaff

Consumerist said:

For accounts opening at this time of year that arrangement probably suits them right down to the ground. I wonder how easy it would (normally) be to set up such an arrangement if joining them in Spring.

Pay As You Go isn't a novel approach.  40-50 years ago it was the norm.

MWT

polymaff said:

Consumerist said:

For accounts opening at this time of year that arrangement probably suits them right down to the ground. I wonder how easy it would (normally) be to set up such an arrangement if joining them in Spring.

Pay As You Go isn't a novel approach.  40-50 years ago it was the norm.

Those were what is now referred to as a 'standard credit account' and have a higher tariff cap set for them as they were payment on receipt of invoice, usually by cheque or cash.

A variable direct debit for 100% of the bill should be possible with Octopus, it just isn't the default option.

polymaff

MWT said:

polymaff said:

Consumerist said:

For accounts opening at this time of year that arrangement probably suits them right down to the ground. I wonder how easy it would (normally) be to set up such an arrangement if joining them in Spring.

Pay As You Go isn't a novel approach.  40-50 years ago it was the norm.

A variable direct debit for 100% of the bill should be possible with Octopus, it just isn't the default option.

Well that seems to be what I've been put on - and it is fine by me.

Anyone else seeing their DD described as  "Monthly amount  Variable"?

Consumerist

polymaff said:

Well that seems to be what I've been put on - and it is fine by me.

Anyone else seeing their DD described as  "Monthly amount  Variable"?

Well, my account is currently showing:

Your account balance £0. You are paying a variable amount depending on your usage.

But I don't think that is anything meaningful at this stage. I assume it's a holding position until the account is fully set up.

Telegraph_Sam

I believe that that is what you get when the common sense plus/minus zero approach is intended but as yet no amount has been billed.

Consumerist

I think it may have to do with the fact I cancelled the Avro DD. If there is no DD arrangement then payment on receipt of bill may have been assumed. I have since authorised a new DD so that may change in due course.

polymaff

Consumerist said:

polymaff said:

Well that seems to be what I've been put on - and it is fine by me.

Anyone else seeing their DD described as  "Monthly amount  Variable"?

Well, my account is currently showing:

Your account balance £0. You are paying a variable amount depending on your usage.

But I don't think that is anything meaningful at this stage. I assume it's a holding position until the account is fully set up.

OK, that sounds the same, doesn't it?  Go down that page and click on the old dashboard link to see the text I've quoted previously under Account Information.  I take your point about "holding".  We'll see.

Incidentally, my holding address is no longer "9 Coral Drive  etc" and I now live in a hyphen

Consumerist

Congrats on your change of address. I hope you'll be happy there until your account is updated.

MWT

Consumerist said:

polymaff said:

Well that seems to be what I've been put on - and it is fine by me.

Anyone else seeing their DD described as  "Monthly amount  Variable"?

Well, my account is currently showing:

Your account balance £0. You are paying a variable amount depending on your usage.

But I don't think that is anything meaningful at this stage. I assume it's a holding position until the account is fully set up.

Agreed, I wouldn't read too much into the 'variable' comment as all the direct debits they use are set up as 'variable' so they can be changed according to your usage, it doesn't explicitly imply that you will be paying 100% of the monthly bill...