Avro Energy reviews: Give your feedback

Lowtrawler

Consumerist said:

Things have been spicy with Avro for a few years now. They have tried just about every trick in the book to stay competitive and it would be a shame to lose them. My longer-term concern is that the majors will gobble up the minnows until we are back to the bad old days of limited competition in the market with no viable way for new start-ups to get a foot hold.

We''ll miss them when they're gone.

The fact that new customers can no longer be offered better deals than existing customers will limit the value of switching and is a bit of a death blow to the smaller challengers. That difference will trend utilities towards being a natural monopoly.

pearl123

I'm just wondering. If a person decided to move from Avro and then they ceased trading, before the switch was complete. Would a person get all their money back?

johnbhoy70

Alpha_5 said:

I can confirm that the grass isn't always greener. 
I could have renewed with Avro in July at £120 per month, but decided to switch to PFP for £112 per month. I was also expecting to receive a referral bonus of £50 this month, so average price I would be paying over the next 12 months was due to be around £108pm).

Six weeks in and PFP has gone bust. Looking at alternatives yesterday and the cheapest price for my usage is currently £138 per month (Avro quote £139pm). So switching to a cheaper deal has cost me nearly £200 more than staying with Avro over the next year. 

My dilemma now is whether the switch back to Avro, given their Ofgem warning, or whether to pay a few pounds more each month and go with a 'big five' name in the hope they are less likely to go bust.

Unlucky!! I've being tempted recently but just gonna strap in and hope for the best. It's about 3 years or so since i joined Avro and whilst i understood you had to make allowances at first i think they've overplayed the covid card!! They're not alone either. Just my tuppence. 

I think a lot of us face  exacly  the same dilemma too...i think it would be crazy to jump, if you decide to, to anyone but a major player the way the market is but just having a quick glance at CEC the other night it looks like a tasty premium would be incurred for the safety....think it was Eon and 2 Sainbury's offers were my best options

Anyanka1

I concur with all the above posts.  I think we are about to enter a dark age of energy prices and am still agonising over whether to jump ship to a far more expensive supplier or to grit my teeth and pray.

Telegraph_Sam

Re Consumerist's post above my understanding, not cross-checked. is that under the new regulations existing customers must be able to access the same new deals as are on offer to new customers, which is not the same thing.Predicting the effect on the market from this move alone is not easy, but it would seem to improve the position of existing customers who are interested in a better deal. The intention being to improve competition. There may be further knock-on effects.

spot1034

pearl123 said:

I'm just wondering. If a person decided to move from Avro and then they ceased trading, before the switch was complete. Would a person get all their money back?

Yes, the supplier appointed to take over would have the responsibility to sort it out, but you might be near the end of the list but they'd get round to you eventually.

wrongplanet

mikeyorkie10 said:

Just tried to logon to Avro's website this morning to get my current balance etc....  logs in OK but no data displayed at all?? 

Happened to me a week or so back and like you found it sorted itself.

Bendo

My fix with Avro ends late Jan, trying to decide whether to move away now and lock in pricing thats about £30 / month more or hold out until the tariff ends and hope prices haven't risen too much by then. Figured yesterday it's unlikely to go up by another £20 month but the way things are going who knows.

Tempted just to lock in the Sainsbury's 2 year fix with 60 quid worth of nectar points, will work out at around an extra 60 with the nectar factored in over the sticking but gives peace of mind with the smaller providers going bust lately and some certainty with prices from Jan.

Telegraph_Sam

Dilemma = $64 K question. Best option for you to consider would be a 12-month fix deal with zero or mimimal exit penalties.  There may be a middle ground between the Big Six with their reserves and the minnows who are at risk  but defining these "middle people"ould need some financial and accountimg expertise. Such as might be provided by MSE & co.

Bendo

Sainsbury's 24 month is £50 more over a year but with £60 worth of nectar points versus £30 for 12 months. No exit fees. Certainly tempting for the peace of mind and should be safe as it's effectively Eon Next.

Assuming tariff is still available tomorrow I'll probably go for it. Bit fed up of Avro and their refusal to acknowledge my smart meter has been adopted anyway.