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Avro Energy reviews: Give your feedback

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  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 11 September 2020 at 11:49AM
    My (Win8) system already shows file extensions. The problem is that downloading any file-name which includes a space character ignores the space and anything following it unless it is represented in a %20% (space) format.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • polymaff
    polymaff Posts: 3,950 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    @thorganby There are a lot of fingers pointing at Firefox.
    @youravinalarrrf The issue is the truncation of the file spec at the first occurence of a space character, not how data is shown on-screen. I use the feature you mention, but it doesn't overlap with this issue.


  • polymaff said:
    @thorganby There are a lot of fingers pointing at Firefox.
    @youravinalarrrf The issue is the truncation of the file spec at the first occurence of a space character, not how data is shown on-screen. I use the feature you mention, but it doesn't overlap with this issue.



    Those Google search results are all for old versions.

    What Firefox version are you using?

    Opening the the file MonthlyStatement 01_09_2020.pdf works perfectly as expected for me and it seems to work fine for others, so it was understandable that Avro ignored your pointless request to add the ext pdf to their statements and it definitely points to a configuration problem on your machine and not a Firefox issue.
  • Perhaps the solution is to first open the file in Firefox then download the opened pdf. I haven't yet tried this.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • polymaff
    polymaff Posts: 3,950 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    @thorganby: 80.0.1 (32-bit)
    @consumerist: That works, but the filename is not retained.  Actually, that is probably what I'll use as I would alter the filename anyway, to be something including Statement, Avro and 20200901
    Thank you all.
  • As a spin-off from the preceding can I in conclusion ask what readers' experience generally has been of using pdf readers? I was surprised that no one had mentioned Adobe Acrobat which is the default heavyweight. I have used Sumatra (much quicker) on one PC in the past but it now seems to be blacklisted by my AV if I try to download it to a different PC. I have installed Firefox but very rarely perhaps unfairly use it. If FF is able to digest Avro docs where others cannot then that would be something in its favour.
    Telegraph Sam

    There are also unknown unknowns - the one's we don't know we don't know
  • Give Foxit Reader a try.
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Adobe is notoriously buggy.  Firefox seems to work well, so I can't see any point in using a separate PDF reader any more.
  • polymaff said:
    @thorganby: 80.0.1 (32-bit)
    @consumerist: That works, but the filename is not retained.  Actually, that is probably what I'll use as I would alter the filename anyway, to be something including Statement, Avro and 20200901
    Thank you all.

    OK so your Firefox is up to date.

    What antivirus are you using?   

    Your AV may possibly be truncating the filename after the space as this could prevent the execution of a malicious file.
  • polymaff
    polymaff Posts: 3,950 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    This has been a long-term problem under both the above and, previously, AVAST.
    Disabling AVG and downloading an AVRO statement still results in the truncation to MonthlyStatement.

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