Hotpoint urgent tumble dryer recall

LittleAnnie

Brann wrote: »

These machines leak lint,hair and fluff between the drum and the electric motor/fan which blows air into the heater unit. When i opened the dryer up all the electric wires and the motor were covered in lint , in fact there was a bag full. If it started to burn inside the machine there is no way to put it out, so there safety warning to be there when the machine catches fire is a bit of a joke, because all you can do is dial 999. All these machines will wear and lint will get around the motor as i have seen the problem on mine which is now in the shed not been used. I think the higher management of Whirlpool have not seen the danger of this machine, or have and are telling people to stay with the machine, so when it catches fire you will be able to escape.

And even if you de-fluff them after every use, some of the fluff still reaches the motor, I frequently had to vacuum where my filter was because if failed to catch all the fluff. I note the new machines have a newly designed 'purse' filter.

dnpark38

LittleAnnie wrote: »

They have those brands in my local Curry's. I saw them last week as I bought a new Hotpoint washing machine.
.

Yes could see washing machines etc. but not Dryers.

Teresabusby

Hi I received phone call regarding my tumble dryer was sent whirlpool azb 8570 on the 19 January phoned whirlpool on 24 January after trying to use it it kept resetting itself after 3 minutes spent 50 minutes on phone on the Sunday got nowhere spent 50 minutes on the Monday finally got appt for the Friday I asked for pm appt ( I work am) got phone call to say it was am call out ( was told by customer services to have time off work) had to cancel it. I'm still waiting for call back anyone else had problems . I have also emailed them most days but still nothing any other idea what I can do

lincroft1710

Teresabusby wrote: »

was sent whirlpool azb 8570 on the 19 January phoned whirlpool on 24 January after trying to use it it kept resetting itself after 3 minutes

Was this whilst in operation or had you set the programme but left the door open for 3 mins before closing it and pushing start button.

Teresabusby

Hi if you put timer on for ie 30 minutes it works for 3 minutes ie 27 minutes and resets itself to 3 minutes

lincroft1710

Ah, not the "problem" I encountered. With my Indesit, you could open the door mid cycle, remove any laundry that was dry, then shut the door and drying would continue in the same cycle. Stop the Whirlpool mid cycle and leave the door open for a couple of minutes and the cycle resets itself back to zero. Which it is designed to do, but a nuisance.

No doubt you've tried it on different times and/or programmes.

I would phone and see what you can arrange, emails can just be put to one side. You may have to try and take time off, or you may reach someone who is more understanding.

milliescrazyhouse

Had my Hotpoint TDWSF83BEP delivered today,but on the back is like a felt underlay type padding am I supposed to remove this as the booklet doesn't say.

LiGhTfasT

From the amazon Q&A part, it needs to be removed. Any chance of a pic of the back of it? I want to know if the back is flat or sticks out in places. Im hoping it will recess in where my pipe work is.

Does the 'carpet' on the back stay there or need removed before use? Is it insulating material or packaging?
Answer: Good Afternoon,
This material should be removed. This material should also not be attached to any moving part of the product.
Regards,
Whirlpool
By Whirlpool UK Appliances LTD on 29 January 2016

milliescrazyhouse

LiGhTfasT wrote: »

From the amazon Q&A part, it needs to be removed. Any chance of a pic of the back of it? I want to know if the back is flat or sticks out in places. Im hoping it will recess in where my pipe work is.

I don't know how to post photos
I have uploaded a photo to Flickr which is public with the description
Hotpoint TDWSF83BEP.
You can also see the insulation on the back too.

LiGhTfasT

milliescrazyhouse wrote: »

I don't know how to post photos
I have uploaded a photo to Flickr which is public with the description
Hotpoint TDWSF83BEP.
You can also see the insulation on the back too.

Cant seem to find it on flickr

I usually upload to imgur