British Gas Collective Fix December 2016

British_Gas_Rep_Matt

dazzaofdagenham wrote: »

I've just switched...hopefully it will all go through

Hi dazzaofdagenham, I'm sure everything will go smoothly but if you should have any hiccups with the change in tariff, I'll be happy to help out. Please just pop your details on an email to talktous@britishgas.co.uk, including MSE Forums & your username in the subject heading. Cheers, Matt

British_Gas_Rep_Matt

jrsga wrote: »

Well it doesnt really help no in the sense of which one is it?

Cant MSE caontact BG and confrim this please?

thanks

Hi jrsga, I can confirm the info you've received from MSE is correct and although a marker will be left on your credit file to show a check's been completed, it will not show as a full search. Cheers, Matt

British_Gas_Rep_Matt

davethorp wrote: »

Hi Matt,

Thanks for the offer however I'm pleased to say the issue has now been resolved and cheap energy club should be paying the cash back from my first switch in the next few days

Hi davethorp, great to hear it's been sorted and you know where to find me if you need any help. Cheers, Matt

British_Gas_Rep_Matt

nic_santorini wrote: »

thanks MSE, Scottish Power could come no where near to the BG deal. I switch regularly and STILL managed to save £150 per year. I now have my joint gas and electric down to £60 per month for a three bed 1930's semi detached. I don't recall a time since i have owned a house that it has been cheaper. happy bunny

Hi nic_santorini, I'm glad to hear you've made the switch to us and with saving like that, no wonder you're a happy bunny. Cheers, Matt

British_Gas_Rep_Matt

b33r wrote: »

Oops, i was just helping a relative switch and realised in the account numbers box during the switch when I did mine I entered the meter numbers, not my customer account numbers, is that going to cause a problem can anyone at MSE advise?

Hi b33r, I'm confident we can sort out any hiccups that might cause & if you'd like me to look into this, please pop your details on an email to talktous@britishgas.co.uk, including your MSE username & MSE Forums in the subject heading. Cheers, Matt

dazzaofdagenham

British_Gas_Rep_Matt wrote: »

Hi dazzaofdagenham, I'm sure everything will go smoothly but if you should have any hiccups with the change in tariff, I'll be happy to help out. Please just pop your details on an email to talktous@britishgas.co.uk, including MSE Forums & your username in the subject heading. Cheers, Matt

Hi hopefully it will go through with no issues...

I am already with sainsburys energy, which I understand is BG anyway ?....would prefer the 30 pounds cash back to be a credit on my account, but it's not a issue if it's paid into my bank account.

British_Gas_Rep_Matt

dazzaofdagenham wrote: »

Hi hopefully it will go through with no issues...

I am already with sainsburys energy, which I understand is BG anyway ?....would prefer the 30 pounds cash back to be a credit on my account, but it's not a issue if it's paid into my bank account.

Hi dazzaofdagenham, sorry but it wouldn't be added to your energy account. Your cashback is paid through MSE and will go straight into your bank account. Thanks, Matt

davethorp

My switch onto the new collective switch went a lot smoother this time. The tariff has updated today on both my gas and electric

YKay

When will I receive my £30 cashback?

[Deleted User]

@YKay

Sometime up to 3 months after the switch happens.