British Gas Collective Fix December 2016

[Deleted User]

Cashback is not included in the calculations as per OFGEM rules

jrsga

I spoke with British Gas a little earlier and they said there is FULL credit check when switching.

Martin Lewis says there is a soft credit check.

Anyone confirm which is correct?

Former_E.ON_Company_Representative:_Malc

jrsga wrote: »

Hi

Can someone explain after inoputting my dtial for comapriosn the BG Collective Fix February 2017 comes up as 11th place! So it not the cheapest fix?

The cheapest that appear for me are:

1st place - Extra Energy (Fresh Fixed Price Feb 2017 v4) - why would i not switch to that?
2nd place E.ON - do they carry out a full credit check? There is contradictory information.

thanks

Hi jrsga

Just to let you know, we ask all customers thinking of joining us if we can carry out a full external credit check. We use this information to make sure we offer the right type of payment method. Searches appear on credit files but only applications for credit count towards credit scores.

Hope this explains.

Malc

MSE_Dan_L

jrsga wrote: »

I spoke with British Gas a little earlier and they said there is FULL credit check when switching.

Martin Lewis says there is a soft credit check.

Anyone confirm which is correct?

Hi there

It sounds like you might have been given slightly incorrect information by British Gas. We asked it for details around its credit checking as part of the collective switch bidding process:

It told us that a record will be left on your credit file, but this is not marked as a full search. If the credit check identifies you as being 'high risk' it'll charge a security deposit of £125 for gas and £90 for electricity. The security deposit is automatically refunded after 12 months providing the account (or any accounts associated with you) is not in debt at that point.

I hope this helps.

British_Gas_Rep_Matt

Steve456 wrote: »

I can't believe MSE are going with British Gas after the Sainsbury's Energy debacle a year ago!

It has taken me a year to sort out the mess British Gas (aka Sainsbury's Energy) made of the switch and now am moving away from them never to return!

They even promised me a whole £20 for the inconvenience - which of course never materialised.

Hi Steve465, sorry to hear you had trouble with Sainsburys Energy and get why it could put you off but we operate as a separate company and I'm sure you won't regret it if you sign up to our Collective Tariff. Cheers, Matt

British_Gas_Rep_Matt

davethorp wrote: »

Lets hope I get the cash back from the switch this time as I'm still waiting on the last one after it didn't get paid due to British Gas requesting a deposit which was subsequently cancelled following a complaint as I was an existing customer on Sainsburys at the time

Hi davethorp, I totally understand you don't want to lose out on your cashback & and I'll be happy to look into this for you. Please just pop your details on an email to talktous@britishgas.co.uk, including MSE Username and MSE Forums in the subject heading. Cheers, Matt

British_Gas_Rep_Matt

JoMull wrote: »

I recently changed to the Collective Fix Dec 2016 and got my £30 for switching. Is it true that I can now switch again to the Feb 2017 fix and get another £30 and not be penalised by BG for changing so soon?

Hi JoMull, that's right. You won't get any cancellation fee as long as you're switching to another deal with us. Cheers, Matt

British_Gas_Rep_Matt

Plantation wrote: »

I am on BG collective fix Dec 2016 and switched last night to collective fix Feb 2017. Phoned BG this am to confirm no exit fees and was told there would be exit fees even though I was a BG customer and would remain a BG customer on a different tariff. Is this correct or should I try again? Coo not wish to be penalised and miss the chance to reduce bills. Lyn

Hi Plantation, I can confirm you won't get charged any cancellation fees as long as you're changing to another deal with us. Cheers, Matt

British_Gas_Rep_Matt

greyfox wrote: »

That thought had struck me, too, but it seems that one can't change the name on the CEC account. (E-mail & property addresses can be changed, but not the name!) Have gone for the switch, anyway. Fingers crossed that there aren't any issues.

Hi greyfox, I'm confident everything will go smoothly but if there are any hiccups, please pop an email to talktous@britishgas.co.uk, including your MSE Forums & your username in the subject heading and I'll be happy to help out. Cheers, Matt

jrsga

Well it doesnt really help no in the sense of which one is it?

Cant MSE caontact BG and confrim this please?

thanks