British Gas Collective Fix December 2016

jrsga

E.ON Credit Checks
“ Hi

Can someone explain after inoputting my dtial for comapriosn the BG Collective Fix February 2017 comes up as 11th place! So it not the cheapest fix?

The cheapest that appear for me are:

1st place - Extra Energy (Fresh Fixed Price Feb 2017 v4) - why would i not switch to that?
2nd place E.ON - do they carry out a full credit check? There is contradictory information.

thanks
Originally posted by jrsga ”
Hi jrsga

Hi Malc,

And if cusotmrs say no to a credit check?

And if they say yes it is a FULL credit check you carry out?

jrsga

Hi Malc,

And if cusotmrs say no to a credit check?

And if they say yes it is a FULL credit check you carry out?

Former_E.ON_Company_Representative:_Malc

jrsga wrote: »

Hi Malc,

And if cusotmrs say no to a credit check?

And if they say yes it is a FULL credit check you carry out?

Hi jrsga

Each case is looked at individually but, where a customer refuses a credit check, it may restrict the payment terms we're able to offer. It could be we'll suggest a prepayment meter or ask for a security deposit. The deposit would be £200 for each fuel. This would be repayable after 12 months or at the end of the contract provided there's no debt and bills have been paid on time for the last 6 months. As I say, it depends on individual circumstances. In some cases, particularly where vulnerability is involved, we'll try to tailor our offer to suit the individual conditions.

Where customers agree to a credit check, we'll do a full external check using a Credit Reference Agency. There's more about this on our website.

Hope this explains jrsga.

Malc

molerat

jrsga wrote: »

..................
The cheapest that appear for me are:

1st place - Extra Energy (Fresh Fixed Price Feb 2017 v4) - why would i not switch to that? ..........................

https://forums.moneysavingexpert.com/discussion/4924424
make your own mind up :rotfl:

dazzaofdagenham

b33r wrote: »

That's what I've done, can't see any issue with doing so.

I've just switched...hopefully it will all go through

davethorp

British_Gas_Rep_Matt wrote: »

Hi davethorp, I totally understand you don't want to lose out on your cashback & and I'll be happy to look into this for you. Please just pop your details on an email to talktous@britishgas.co.uk, including MSE Username and MSE Forums in the subject heading. Cheers, Matt

Hi Matt,

Thanks for the offer however I'm pleased to say the issue has now been resolved and cheap energy club should be paying the cash back from my first switch in the next few days

YKay

Anyone received cashback yet? I still haven't received anything.

b33r

Oops, i was just helping a relative switch and realised in the account numbers box during the switch when I did mine I entered the meter numbers, not my customer account numbers, is that going to cause a problem can anyone at MSE advise?

nic_santorini

thanks MSE, Scottish Power could come no where near to the BG deal. I switch regularly and STILL managed to save £150 per year. I now have my joint gas and electric down to £60 per month for a three bed 1930's semi detached. I don't recall a time since i have owned a house that it has been cheaper. happy bunny

MSE_Dan_L

b33r wrote: »

Oops, i was just helping a relative switch and realised in the account numbers box during the switch when I did mine I entered the meter numbers, not my customer account numbers, is that going to cause a problem can anyone at MSE advise?

Hi there

The meter supply details are pretty critical in helping the switch go through smoothly. Assuming you entered the right MPAN / MPRN then this shouldn't cause a problem.

I'd suggest that you wait for the confirmation email / letter from your chosen supplier and then give it a call to check everything it set-up correctly. Alternatively if you haven't heard from it inside 10 days, you may wish to call to check. The special collective switch contact details are included at the link below.
https://cheapenergyclub.moneysavingexpert.com/collectiveswitch#faqsone