Charged for toiletries

daytona0

M1ntY1 wrote: »

so the moral of the story is its ok to "relieve" the hotel/bnb of their toiletries if the size of the container they are in is under 250ml, otherwise its a chargeable offence!

Well, it might well be ok!

Typically you are looking at bottles of the 50ml to 100ml (or maybe even smaller!) variety if you are talking less than 250ml. Now this may be an amount which is expected to be used up (either all of it, or a good portion of it) during one guest visit, depending on number of people in the room/number of nights/activities they do etc.

It is therefore possible to argue that a 50ml or 100ml bottle is going to be chucked out a good proportion of times, due to the fact that people will chuck out rubbish after use. You don't have this so much with a 250ml bottle because, if it is full, it will never be empty enough to bin.

Hotels may thus appreciate that a 50ml or 100ml bottle is going to be used up a good number of times, so they are going to end up in the bin. They thus plan for the possibility that they won't get those bottles back and they simply place a new one into the room. One can therefore appreciate that they likely don't care about "stealing" because they would have planned for the items being used up anyway.

Whilst it is technically stealing, I do not think that smaller bottles would come under similar scrutiny because you are probably entitled to the 50ml or 100ml you are taking anyway! You just choose not to use it for a wash

I went to a Premier Inn the other day and they had a box filled with soap mounted onto the wall. Genius idea right there! Shame it was emptyish haha.

Johnnytwostep

daytona0 wrote: »

Well, it might well be ok!

Typically you are looking at bottles of the 50ml to 100ml (or maybe even smaller!) variety if you are talking less than 250ml. Now this may be an amount which is expected to be used up (either all of it, or a good portion of it) during one guest visit, depending on number of people in the room/number of nights/activities they do etc.

It is therefore possible to argue that a 50ml or 100ml bottle is going to be chucked out a good proportion of times, due to the fact that people will chuck out rubbish after use. You don't have this so much with a 250ml bottle because, if it is full, it will never be empty enough to bin.

Hotels may thus appreciate that a 50ml or 100ml bottle is going to be used up a good number of times, so they are going to end up in the bin. They thus plan for the possibility that they won't get those bottles back and they simply place a new one into the room. One can therefore appreciate that they likely don't care about "stealing" because they would have planned for the items being used up anyway.

Whilst it is technically stealing, I do not think that smaller bottles would come under similar scrutiny because you are probably entitled to the 50ml or 100ml you are taking anyway! You just choose not to use it for a wash

I went to a Premier Inn the other day and they had a box filled with soap mounted onto the wall. Genius idea right there! Shame it was emptyish haha.

Are you saying that I was wrong to take it off the wall and take it home?

daytona0

Johnnytwostep wrote: »

Are you saying that I was wrong to take it off the wall and take it home?

If you can manage it then go nuts :rotfl:

shaun_from_Africa

daytona0 wrote: »

I went to a Premier Inn the other day and they had a box filled with soap mounted onto the wall. Genius idea right there! Shame it was emptyish haha.

If you had nicked it, a £10 charge like the OP might have been the least of your problems.
You might have ended up with LH turning up on your doorstep looking for the soap dispenser back.

pendragon_arther

Zandoni wrote: »

if I ran the B&B I wouldn't of worried, it's not worth the loss of goodwill.

Exactly. If you run a business and new business is obtained by word of mouth you should always give your customers the benefit of the doubt. To me this is petty of the B & B owners. Statistics show that if a punter is happy they will tell on average 8 people, but this changes to 23 if the experience is negative.

comeandgo

But consensus on this topic is most people agree OP was wrong to take the items and don't hold the B and B at fault. If they then go and tell 23 others, then those 23 may also agree with the majority here so no harm done to the B and B.

photome

Zandoni wrote: »

if I ran the B&B I wouldn't of worried, it's not worth the loss of goodwill.

What if everybody did it

Its so simple when its not your business

I would still use the B and B given the OP nicked 500ml of toiletries

PlutoinCapricorn

I used to book Travelodge rooms for £9 a night a while back. They supply tiny white bars of soap, and I always brought back the ones I had used. I assumed that no one else would want my leavings. I am feeling guilty now!

buglawton

Put a completely objective review on Tripadvisor, plainly describing your experience.
Owner then has the right to reply under it.

What makes staying in a B&B more memorable than a chain hotel is that owners take a very personal interest!

PasturesNew

I assumed the OP had taken the miniatures. The 2" high shampoos.
250ml is clearly "to be left in the room" imho.
Miniatures = take them.
Proper bottles = yours to use, for your convenience, but not to remove.