Our new Sky Haggling guide - please share your feedback

iniltous

Superfast FTTC broadband accounts for £25 of the £94, so £69 for sports and entertainment tv , I would think there should be some room for discounts, but no idea how much

ironmanjason

Kodi32 said:

Cancelled my Sky TV & Broadband today to try and get a better deal from them!
Fingers Crossed!  It's worked in the past.   But not sure on their policies these days?   Really don't want to leave sky, i like the Sky Q box!
The best they could offer me was £94 for 18 months.
That was for Sky Sports & BT Sport, HD Pack, SkyQ Box & usual sky channels + Basic Fibre Broadband (25mbps download where i am, rural village)
No Netflix, No Sky Movies. No Multiroom.
What's the best i can expect for those options?
Now Here, waiting for Sky to Call !!  

I am in a similar situation where I signed up in mid 2020 on a long term deal for about 55 which then became 65 due to price rises. I was going to call them and cancel next week to see what they can offer.. 94 seems way too high! I currently have Sky Sports, BT Sports, Movies, Kids and Netflix along with UHD. 

ProfessorFate888

Just out of contract and my bill went from £88 per month to £113. I haggled them back down to £83 with a couple of phone calls (FTTP broadband discounted plus some of my old discounts on Sky Sports and HD) but then still went ahead and cancelled. Playing the waiting game now to see if any better offers come through, but will go back to them if not.

ProfessorFate888

Sky just sent me a text message with an offer to come back (further to my post directly above). Now down to £81 per month (£53 for TV including multiroom, HD, Signature and Sky Sports, plus £28 for FTTP broadband). I've accepted the offer.

razord

I left Sky in 2018, so I'm probably past the existing customer come back offers... Anyone know the best approach as a "new" customer to get a good deal?

miller

Really lengthy wait times (it was the first week of January to be fair) and went through to cancellations and twice got offered Signature + Sports for 39.99 on the same call with 2 different CS staff. Before they went through that process I agreed to switch marketing on and they confirm your email address / mobile number (I remembered from previous negotiations this can be useful to get offers through).

They tried to conflate things by offering fibre broadband (they offered £1 cheaper than my current provider after finding out the price from me) before coming up with the 39.99 figure for TV only.

About half way through the notice period and have had 2 email surveys about "what we could have done to keep you" and a text message with a link to /reviewmyoptions which will be ignored (as will everything else before the TV goes off).

The March price increases are going to hit soon so want to get as low as possible to start.

paul2louise

I am on sky plus deal with sky sports complete and signature for £36.50 until Jan 22. My sky plus box is dying. It keeps glitching and freezing. My options are a £65 engineer visit including refurb sky plus box Or Sky Q. My question i suppose is what is the cheapest and simplest way to get Sky Q. If I go for 1 extra multiscreen box its £10/month for 18 months or if I just want skyQ its £99. What can I haggle with. I cant leave the contract so I need to pick one of these options unless I pick up a second hand plus box off ebay or something. Thanks

brewerdave

paul2louise said:

I am on sky plus deal with sky sports complete and signature for £36.50 until Jan 22. My sky plus box is dying. It keeps glitching and freezing. My options are a £65 engineer visit including refurb sky plus box Or Sky Q. My question i suppose is what is the cheapest and simplest way to get Sky Q. If I go for 1 extra multiscreen box its £10/month for 18 months or if I just want skyQ its £99. What can I haggle with. I cant leave the contract so I need to pick one of these options unless I pick up a second hand plus box off ebay or something. Thanks

My HD box is dying - I made an exploratory phone call to Sky when I was told that the only replacement now was a Sky Q installation. They wouldn't guarantee my existing 18 month deal so I've sourced a spare HD box for when it finally dies.

Kev4291

Currently paying £56 a month for sky signature, Netflix, sky sports and HD. Contract expires in mid February and they have offered a renewal from £64 a month. Is it worth trying to get my new monthly premium down? Offering an 18 month contract. Any tips greatly appreciated 😀

Tanns

Cancelled 28 days ago, had a couple of calls and a couple of letters through the post. Jumped on the chat a couple of times and rejected their deals.

This evening, jumped on the chat and managed to get the deal below. Was paying £68 for virtually same deal. 

Could have followed through with cancellation and got a better deal but have been with sky for 14 years and didn’t want to be without service. 

Happy!