Our new Sky Haggling guide - please share your feedback

vix2000

Does anyone know how much is is to upgrade to sky q as existing customer? Been without sky since last february, and cant get a decent deal from win back for Q, only 35% off tv.

Just had email offer (ends tomorrow) 60% off 18 months tv deal and £7.50 for cinema on rolling contract, so would it be better to accept this then do upgrade to Q, and what should I expect to accept? Thanks

teddysmum

Been off for 24 days and no offers this time. I just miss stop and fast;soon remedied when I can bend down to sort out the Humax.


It has no HD,but having a 42" screen it hardly makes any difference and I often used SD on Sky for a faster download anyway.

wazza99

New email, 50% off any package for 12 months, expires 21st Dec. I find it confusing, is it saying the discount only applies if i take Sport and Cinema ?

Subject to status. Upfront payment may be required. Sky TV Offer: 50% off monthly subscription charge for Sky TV Bundle; £11.25 - £40 per month (pm) with offer. Standard price applies after 12 months (currently £22.50 - £80 pm). Sky Sports Complete Pack (£13.75 extra pm). Normally (£27.50 extra pm). This discount only applies to customers that take the Sky Sports Complete Pack on a monthly rolling basis. Sky Cinema Pack (£9 extra pm). Normally (£18.00 extra pm). This discount only applies to customers that take the Sky Cinema Pack on a monthly rolling basis. Sky Cinema Pack (£5 extra pm). Normally (£10 extra pm) for customers taking both the Sky Sports Complete Pack and Sky Cinema Pack on a monthly rolling basis. After 12 months you will pay standard prices per pack. You will lose the discount if you change packages during your minimum term. You will lose the discount if you change packages during your minimum term. Offer available to customers taking a new 12-month minimum term. Prices may go up during your minimum term. Offer expires 21 December 2017 . Sky Go: UK/Ireland only requires 3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content varies). Some live TV programmes will be unavailable. Compatible device and software requirements at sky.com/skygodevices. ITV channels available in UK only. On Demand: Available to Sky TV customers with compatible Sky+/Sky Q box. Downloads count towards [Sky Broadband 12GB / Sky Fibre 25GB usage cap and may expire from your Planner. Content depends on your Sky TV/HD subscription. Selected channels/programmes on Catch Up. Sky+ subscribers without Sky TV can access BBC iPlayer, ITV Hub, Demand 5 and All 4 only. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK, Channel Islands and Isle of Man residential customers only. Offers not available with any other offers. Further terms apply. Calls to Sky cost 7ppm plus your provider's access charge. Calls to Sky contact centres are free for Sky Talk customers. If you're not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don't have a calls package, charges may apply, check your provider's tariff guide. Correct at 27 June 2017.

[Deleted User]

wazza99 wrote: »

New email, 50% off any package for 12 months, expires 21st Dec. I find it confusing, is it saying the discount only applies if i take Sport and Cinema ?
...

No, you can take any combination of TV plus Sports and/or Cinema for 12 months.

wazza99

I succumbed....i was always intending to renew..

Box sets bundle, Sky sports, HD all 50% OFF

1 month rolling contract, 12 months discount

£25 account credit

civil12345

Was the 50% on phone or web chat?

Georgesquare

Hi, I have always used the online chat and this time as my contract was about to end I duly went online to cancel my TV subscription. Happy to stay if there is a good deal but not that bothered. Currently paying about £46 (BB, TV & phone) and the best I was offered was £50. This took over and hour. The chat facility, now "messenger" was incredibly slow and the representative was obviously dealing with lots of people. A few days after my notice of cancellation I got a call to asking if I would discuss my cancellation. Unfortunately it wasn't convenient so I asked if the person wished to call back the next day at the same time. They didn't but called much later the next day when I was in a meeting. Nothing happened over the weekend and then there was a call I missed as it was yet again at an inconvenient time. Since then I have heard nothing. This time next week I shall have left.

As I said not that fussed really but surprised at the lack of effort on Sky's part. Maybe things have changed?

wazza99

civil12345 wrote: »

Was the 50% on phone or web chat?

I received an email to me directly, then went on web chat to clarify and took the offer from there, the email even offered a free Sky box.

The chat guy added the £25 credit and changed it to 1 month contract, no mention of the two in the email, so i guess i swapped a sky box for the £25 and 1 month contract.

Timeismoney

Hello everyone ..

Joined sky TV last year with a box set package , at 50% and a £25 MasterCard .
Completely forgot and the price will double tomorrow , spoke to someone and she offered 40% off ..tried doing a web chat ..only to be told it was not his department . He says there is no web chat facility available to me to discus reviews .
Called again this evening and was told by the advisor that he was shocked I was even offered 40% as that was a heavy discount .

Coincidentally our Broadband has been with sky too for 8 years but is a gift so I cannot package them together and they don't seem to be giving any loyalty points for it.
Is this the best offer I could get ?
Thanks in advance.

avi_recks

Hi all,
I was on a great deal 50% off on sky package including sports and hd and free internet (just paying line rental).
My deals expired in Oct and I am out of contract today. Till now I am only offered 40% off on tv package and 75% off on broadband. Te new deal is still dearer by atleast 100 Per year. Should I serve the notice for tv and see what happens? Also there is no thing like notice for broadband so how can I get a good deal? Any pointers please?