Attention :O2 to charge for all 0844/0845/0870/0800 calls including old contracts

g33za

rash: you should be able to get out of the contract so might be worth while, remember this is just a rumour for now.

System

Kalfus1986 wrote: »

The change being made though isn't as huge so therfore the clause would hold.

Heres Vodafones T&C, Clause 7a

a) We reserve the right to increase/decrease our charges from time to time and/or introduce new charges from time to time. If we increase/decrease our charges, we will give you at least 14 days' prior notice.

Full T&C - http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template12&pageID=PTC_0003

I know people who did cancel with that change, Vodafone try to fob you off at first, you have to be persistent! Networks will tell you black is white.

As one of the other posters said, that clause is basically unenforceable as its openended & therefore potentially unfair to consumers.

Kalfus1986

as working for vodafone myself and dealing with the issue i can easily say no one was able to get out of therfore contract by that clause

i dont think anyone went to court tho for MMS

SenorGroucho

Vodaphone can put what they like in their terms and conditions but as they themselves note:
"b) If you are a consumer, the terms of this Agreement will not affect any rights which you may have under any Act of Parliament and which cannot be excluded by agreement."
If Vodaphone degrade your service then they are in breach of contract and you have the right to cancel. They will of course try to blag you into thinking otherwise but a court would decide in your favour.

jhp

g33za wrote: »

rash: you should be able to get out of the contract so might be worth while, remember this is just a rumour for now.

O2 employees are confirming its true on various sites.

si1965

I watch this with interest, as it was one of the selling points given to me by the retention department at CPW when I rang to cancel in April.

rash.m2k

Well not much point me getting out of my contract as I'll lose some of my cashback!

But maybe once I've got it I will do!

g33za

so if this is true is it worth getting a cpw/o2 contract with a decent phone with a mind to cancelling when these charges come into force?

michaels

g33za wrote: »

so if this is true is it worth getting a cpw/o2 contract with a decent phone with a mind to cancelling when these charges come into force?

It is tempting isn't it but then again who wants to be left in a long term expensive contract if it doesn't happen / you can't cancel...

g33za

or maybe a "pricematch" deal on o2 from e2save, so if it doesnt happen you still have the cashback aspect to fall back on.