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PPI Reclaiming successes and failures

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  • di3004
    di3004 Posts: 42,579 Forumite
    Hi All,

    Thank you for having a wonderful site.

    I had a loan from Yorkshire Bank and my PPI was mis-sold by them. They told me that I would have to have PPI to qualify for the loan. This was in 2003. I downloaded Martin's template letter, filled it in and sent it off. Got the usual standard response.... then I wrote to the Financial Ombudsman. They ruled in my favour! I am now waiting for £4,508 to be refunded to my account.

    Thank you Money Saving Expert!

    Hello and welcome.
    That is fantastic :T:T
    Well done and Congratulations, hope your money is with you soon.:beer:
    The one and only "Dizzy Di" :D
  • koala77
    koala77 Posts: 23 Forumite
    I have today received an email from my adjudicator saying that he is upholding my complaint and has now sent his view to the company which has 2 weeks to respond.

    I'm sooooo happy, I just hope that CentralCapital will accept the adjudicator's view and not refer it to the ombudsman. Fingers crossed! I am in serious financial hardship right now so a quick payout would really be helpful to me.

    I must say, I cannot fault the FOS, they fast-tracked my case once I told them I was in financial hardship and they have kept me fully informed all the way. This site has also helped me lots. I will keep everyone posted on the outcome!
  • di3004
    di3004 Posts: 42,579 Forumite
    koala77 wrote: »
    I have today received an email from my adjudicator saying that he is upholding my complaint and has now sent his view to the company which has 2 weeks to respond.

    I'm sooooo happy, I just hope that CentralCapital will accept the adjudicator's view and not refer it to the ombudsman. Fingers crossed! I am in serious financial hardship right now so a quick payout would really be helpful to me.

    I must say, I cannot fault the FOS, they fast-tracked my case once I told them I was in financial hardship and they have kept me fully informed all the way. This site has also helped me lots. I will keep everyone posted on the outcome!


    This is great news.:T:T
    Fingers crossed for you then Koala:beer:
    The one and only "Dizzy Di" :D
  • Hi all,

    just before xmas i sent a letter to santander, asking for any ppi charges that had been applied to my now closed Topshop store card .
    I wasnt very hopefully as the account has been closed for about four years .
    i received a letter at the beginning of jan saying they are looking into the claim & today i have received a cheque for £96 ! !

    Cant believe how easy it has been , all i sent was one letter ! ! :T
  • marshallka
    marshallka Posts: 14,585 Forumite
    kazza1002 wrote: »
    Hi all,

    just before xmas i sent a letter to santander, asking for any ppi charges that had been applied to my now closed Topshop store card .
    I wasnt very hopefully as the account has been closed for about four years .
    i received a letter at the beginning of jan saying they are looking into the claim & today i have received a cheque for £96 ! !

    Cant believe how easy it has been , all i sent was one letter ! ! :T
    Well done to you:T.
  • I am so glad I followed the PPI reclaim guide!

    I followed it step by step and it took about 4 months I did send a letter to the Ombudsman and 2 weeks or so later Welcome wrote to me offering the refund plus interest.

    The loan was with Welcome Finance or should I say UnWelcome Finance!
    I got £1700 refunded too me for my 3 year loan @ £169.27 a month for 3 years!

    I recommend anyone who has a loan and has been missold PPI by Welcome to give it a go...you have nothing to lose as Martin say's!:money:

    Go get emmm! I dont recommend anyone no matter how desperate you are to get anything from Welcome they are the biggest robbers out there. I borrowed £1000 and nearly payed back £7000!
  • di3004
    di3004 Posts: 42,579 Forumite
    flexmcpee wrote: »
    I am so glad I followed the PPI reclaim guide!

    I followed it step by step and it took about 4 months I did send a letter to the Ombudsman and 2 weeks or so later Welcome wrote to me offering the refund plus interest.

    The loan was with Welcome Finance or should I say UnWelcome Finance!
    I got £1700 refunded too me for my 3 year loan @ £169.27 a month for 3 years!

    I recommend anyone who has a loan and has been missold PPI by Welcome to give it a go...you have nothing to lose as Martin say's!:money:

    Go get emmm! I dont recommend anyone no matter how desperate you are to get anything from Welcome they are the biggest robbers out there. I borrowed £1000 and nearly payed back £7000!


    Hi and welcome.;)
    Brilliant :T:T
    Well done and Congratulations.:beer:
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    kazza1002 wrote: »
    Hi all,

    just before xmas i sent a letter to santander, asking for any ppi charges that had been applied to my now closed Topshop store card .
    I wasnt very hopefully as the account has been closed for about four years .
    i received a letter at the beginning of jan saying they are looking into the claim & today i have received a cheque for £96 ! !

    Cant believe how easy it has been , all i sent was one letter ! ! :T

    Fantastic Kazza......:T:T
    Congratulations.
    :beer:
    The one and only "Dizzy Di" :D
  • Miz
    Miz Posts: 30 Forumite
    Part of the Furniture Combo Breaker
    Just out of curiosity has anyone else had a refund from BH? if so how did they calculate your refund and did they give you a breakdown?

    thanks
    Originally Posted by Miz viewpost.gif
    Thought I would share my success so far with the Black Horse>>

    What were you reclaiming: PPI
    Who was the provider: Black Horse
    How much did you get back: So far: £406.55 - £780.00 two more ongoing
    Did you get it back after a letter or did you go to the Financial Ombudsman: Letter 2
    And then write your brief reclaim tale

    I have had four loans with Black Horse dating back 2003, one is still current. We too were told initially with our first loans back in 2003, it would be highy unlikely we would get our loan without PPI, even though we were in secure jobs paid when sick etc...
    Sent first letter, got usual standard letter back could not prove misold policy etc... sent second letter, when no replies sent again. First loan they paid as a goodwill gesture payment £780.00, and another loan cancelled the PPI completely? (this was only small loan) got back £406.55, bit annoyed as wished got this one first, then I would have been able to use this against the goodwill gesture payment, which was based on a rebate calculated on a pro-rata basis and offered me the difference which amouted to £780.00.
    We are awaiting response to a third loan, which they sent the usual decline letter, we sent 2nd letter twice, and recently I have phoned them they assured me they would send a letter for a refund once calculated the figures for me to accept within the next 5 days, this is a much larger loan, a bit confused as to what to expect?
    We have a loan which is still current which is now huge (as each loan has paid off the previous one, including the PPI) but my husband is sick and now redundant and we are now using the PPI, I am wondering if we will still have some claim on this one? due to previous ones being mis-sold anyone know?
    DONT GIVE UP ANYONE OUT THERE! Its thanks to this site, we were also successful on re-claiming bank charges 2 years ago and would never have dreamed of reclaiming Mis-sold PPI if not for this site THANK YOU MARTIN :j:j:j
    will keep you updated :beer:
    Just to update today Black Horse sent letter as promised, I have received an offer of refund as a gesture of goodwill, offering a more favourable rebated calculated on a pro-rata basis, when I settled the loan early, I received a rebate on policy of £8830.34, pro rata rebate would have amounted to £10969.95, therefore they are offering the difference of £2139.60. I have replied immediately to accept. Am I right to of accepted this amount? or should I have declined, wondering if did the right thing now? But very very happy anyway!!! Thanks again Martin and good luck to others awaiting response:beer:
  • davy_fulla
    davy_fulla Posts: 59 Forumite
    edited 20 January 2010 at 8:10PM
    More success!!!!!

    I got a letter from Halifax today (2 days after the 8 week limit but I'll let that go) saying they're going to put me back in the position as if I had never taken the PPI for my credit card. They haven't said how much it will be and I have no idea how much I'm owed. I hope it's a good one as it dates back 9 yrs. They said I should have payment within 1 month so it's took a while all told but I'm really happy with the outcome.

    This comes a month after Black Horse said they would be refunding me £1300. Still waiting for that cheque but they said I should have it by early next week. Thanks again to this site!!
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