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PPI Reclaiming successes and failures

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  • Got our DFS hitachi capital refund today of £200! Yay only took them 10days from letter sent :)
    Kyle 03.04.04
    Kaitlin 19.09.06
    Ruairidh 21.05.09

    "Before you judge a man, walk a mile in his shoes. After that who cares?... He's a mile away and you've got his shoes! - Billy Connelly
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi,
    I sent Barclaycard a letter in August based on a template I saw on here asking for them to refund the PPI on a card I had since 2003 which I had been unaware of until I transfered a balance back onto it in July of this year. I had no original paperwork but I thought it was worth a punt.
    They sent me out a questionaire almost immediately, which was only 2 pages long, I filled this in and sent it back.
    They sent me a letter about 6 weeks later telling me that they were sorry it was taking longer than they thought to investigate and I could complain to the ombudsman if I wished.
    I telephoned them and said that I would give them another 2 weeks before making a complaint to the ombudsman and almost exactly 2 weeks later I received a letter offering me the PPI, original interest and 8% simple interest on the total, in all almost £3800!
    Well worth the very little time and effort it took me!
    Merry Christmas

    Fantastic.........:T:T
    Great work, Congratulations.:beer::beer:
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    Got our DFS hitachi capital refund today of £200! Yay only took them 10days from letter sent :)

    Wonderful, well done to you and Congratulations.:beer::beer:
    The one and only "Dizzy Di" :D
    • What were you reclaiming:
    loan
    • Who was the provider:
    egg
    • How much did you get back:

    £3523.00
    • Did you get it back after a letter or did you go to the Financial Ombudsman:
    After 1st letter drafted from template downloaded from here
    • And then write your brief reclaim tale
    I had just recieved a statement at the end of the loan period which showed the amount charged for the Payment protection :eek:- it amounted to about 25% of the loan amount.

    I think the same week I heard about misselling issues on the radio and tracked down Martins :money:site - 1 letter later and I have found what appears to be the Insurance amount £2700 + interest ~ £800.
    I guess the letter is in the post confirming this but this is great news on the run up to xmas.:D
  • di3004
    di3004 Posts: 42,579 Forumite
    grreen07 wrote: »
    • What were you reclaiming:
    loan
    • Who was the provider:
    egg
    • How much did you get back:

    £3523.00
    • Did you get it back after a letter or did you go to the Financial Ombudsman:
    After 1st letter drafted from template downloaded from here
    • And then write your brief reclaim tale
    I had just recieved a statement at the end of the loan period which showed the amount charged for the Payment protection :eek:- it amounted to about 25% of the loan amount.

    I think the same week I heard about misselling issues on the radio and tracked down Martins :money:site - 1 letter later and I have found what appears to be the Insurance amount £2700 + interest ~ £800.
    I guess the letter is in the post confirming this but this is great news on the run up to xmas.:D

    Brilliant, well done and Congratulations.:beer::beer::T:j:j
    The one and only "Dizzy Di" :D
  • richmanu7
    richmanu7 Posts: 140 Forumite
    Part of the Furniture Combo Breaker
    • What were you reclaiming: Loan
    • Who was the provider: Black Horse ( Lloyds TSB)
    • How much did you get back: so far £850.00
    • Did you get it back after a letter or did you go to the Financial Ombudsman: Went to the Ombudsman
    • And then write your brief reclaim tale
    Took out a loan 17 months ago and was coerced into taking PPI, complained initially to Black Horse, no joy, so went via Ombudsman in June this year, who found in my favour beginning Oct., at last today have received the refund of all the PPI element paid only, direct into my a/c today!!

    Have been told via telephone I will receive the interest and compensation before Christmas, however nothing in writing/acknowledgment etc received from Black Horse, they really are a shower of ****!

    All thanks to the crew here and of course the template letters.:T
  • glhu
    glhu Posts: 8 Forumite
    marshallka wrote: »
    What date was your loan and who with? I know your complaint is against Freedom but just wondered the date that your PPI was added?

    Hi sorry for the delay the date was 2004 and the loan was with welcome finance
  • marshallka
    marshallka Posts: 14,585 Forumite
    glhu wrote: »
    Hi sorry for the delay the date was 2004 and the loan was with welcome finance
    I think (but not 100% sure) that Freedom were regulated in 2004. I would find that out with FOS though by asking if they were members of the GISC (General Insurance Standards Council) at that date (whatever date you actually took out your loan!!) as if they were not then the only way that FOS could help (if needed) would be to make the complaint against the insurer.

    Good luck and find it out from FOS too and post back.
  • marshallka
    marshallka Posts: 14,585 Forumite
    richmanu7 wrote: »
    • What were you reclaiming: Loan
    • Who was the provider: Black Horse ( Lloyds TSB)
    • How much did you get back: so far £850.00
    • Did you get it back after a letter or did you go to the Financial Ombudsman: Went to the Ombudsman
    • And then write your brief reclaim tale
    Took out a loan 17 months ago and was coerced into taking PPI, complained initially to Black Horse, no joy, so went via Ombudsman in June this year, who found in my favour beginning Oct., at last today have received the refund of all the PPI element paid only, direct into my a/c today!!

    Have been told via telephone I will receive the interest and compensation before Christmas, however nothing in writing/acknowledgment etc received from Black Horse, they really are a shower of ****!

    All thanks to the crew here and of course the template letters.:T
    Well done:T
  • di3004
    di3004 Posts: 42,579 Forumite
    richmanu7 wrote: »
    • What were you reclaiming: Loan
    • Who was the provider: Black Horse ( Lloyds TSB)
    • How much did you get back: so far £850.00
    • Did you get it back after a letter or did you go to the Financial Ombudsman: Went to the Ombudsman
    • And then write your brief reclaim tale
    Took out a loan 17 months ago and was coerced into taking PPI, complained initially to Black Horse, no joy, so went via Ombudsman in June this year, who found in my favour beginning Oct., at last today have received the refund of all the PPI element paid only, direct into my a/c today!!

    Have been told via telephone I will receive the interest and compensation before Christmas, however nothing in writing/acknowledgment etc received from Black Horse, they really are a shower of ****!

    All thanks to the crew here and of course the template letters.:T

    Fantastic........:T:T:j:j
    Congratulations and well done.:beer:
    The one and only "Dizzy Di" :D
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