PPI Reclaiming successes and failures

pau1rs

gerryscot wrote: »

Well Done Paul. :beer:
Another Winner Yippee. :j :j :j :j :j

Congratulations. I'm absolutely delighted for you,

:T :T :T :T
　
Gerry x :xmassmile

cheers, i can`t believe how easy it`s been, hope the others i gotta send will be the same,

gerryscot

pau1rs wrote: »

cheers, i can`t believe how easy it`s been, hope the others i gotta send will be the same,

The other’s will come through as well, you’ll be like a dog with a bone…:rotfl::rotfl::rotfl:

Best of luck to you. :beer:

Gerry x :xmassmile

di3004

Gerry with all your recent wins, you better stay on site to help others with your amazing tips here:D.......:T:T:T:j:j:beer::beer:, over the moon for you.

Di
XXX

gerryscot

di3004 wrote: »

Gerry with all your recent wins, you better stay on site to help others with your amazing tips here:D.......:T:T:T:j:j:beer::beer:, over the moon for you.

Di
XXX

lmao :rotfl::rotfl::rotfl::D:j,

I wouldn't have got any of it without the help from MSE. :beer:
Your a wee angel Di. x x:A :A :A

clairemcatee

Thanks everyone for your kind words of congratulation!!!
we are all so pleased

:j:j:j:j:j

I didnt let it go though and didnt really give them much chance to move! My method is dont speak to a call centre who will just fob you off about your chq refund speak to the top dog.
Here the contacts below

Paul Phillips--Head of Compliance and Operational Risk
[EMAIL="Paul.Phillips@ltsbasset.co.uk"]Paul.Phillips@ltsbasset.co.uk[/EMAIL]
02921 386354

Denise Murphy--His Assistant or equilavant
[EMAIL="Denise.Murphy@ltsbasset.co.uk"]Denise.Murphy@ltsbasset.co.uk[/EMAIL]

Alison Harries--Head of Complaints
[EMAIL="Alison.Harries@ltsbasset.co.uk"]Alison.Harries@ltsbasset.co.uk[/EMAIL]
02921 387034

Rob Jones---Complaints advisor (who dealt with mine)
[EMAIL="RobertJ.Jones@ltsbasset.co.uk"]RobertJ.Jones@ltsbasset.co.uk[/EMAIL]
02912 386759

You cant go wrong now!!!
Speak to the people that can make things happen...I did !!!

Rob said he will amend the account today and the chq will be with me within 10 days as I faxed the acceptance directly to his desk.

All the best everyone...Keep at it!!!!

Claire

di3004

gerryscot wrote: »

lmao :rotfl::rotfl::rotfl::D:j,

I wouldn't have got any of it without the help from MSE. :beer:
Your a wee angel Di. x x:A :A :A

pmsl :rotfl::rotfl::rotfl:, well you certainly have the knack and I'm sure this helps others lots on here.......:T:T:beer:.

Bless you, you are so amazing.:A:A:A
Di
XX

di3004

clairemcatee wrote: »

Thanks everyone for your kind words of congratulation!!!
we are all so pleased

:j:j:j:j:j

I didnt let it go though and didnt really give them much chance to move! My method is dont speak to a call centre who will just fob you off about your chq refund speak to the top dog.
Here the contacts below

Paul Phillips--Head of Compliance and Operational Risk
[EMAIL="Paul.Phillips@ltsbasset.co.uk"]Paul.Phillips@ltsbasset.co.uk[/EMAIL]
02921 386354

Denise Murphy--His Assistant or equilavant
[EMAIL="Denise.Murphy@ltsbasset.co.uk"]Denise.Murphy@ltsbasset.co.uk[/EMAIL]

Alison Harries--Head of Complaints
[EMAIL="Alison.Harries@ltsbasset.co.uk"]Alison.Harries@ltsbasset.co.uk[/EMAIL]
02921 387034

Rob Jones---Complaints advisor (who dealt with mine)
[EMAIL="RobertJ.Jones@ltsbasset.co.uk"]RobertJ.Jones@ltsbasset.co.uk[/EMAIL]
02912 386759

You cant go wrong now!!!
Speak to the people that can make things happen...I did !!!

Rob said he will amend the account today and the chq will be with me within 10 days as I faxed the acceptance directly to his desk.

All the best everyone...Keep at it!!!!

Claire

Thank you for your fab advice Claire, I'm sure many will follow this, cheers so much.:beer::T:T

gerryscot

di3004 wrote: »

pmsl :rotfl::rotfl::rotfl:, well you certainly have the knack and I'm sure this helps others lots on here.......:T:T:beer:.

Bless you, you are so amazing.:A:A:A
Di
XX

Your so kind Di, :A :A :A

I hardly did anything compared to some of the people on here, I take my hat off to you all for preserving.

It was just a bit of luck to try a different approach.. Thought it was best to start at the Top man, got director’s email details from FSA site, it was easy sailing from there. (he must be wondering why he’s suddenly receiving all these emails). :eek: :eek: :eek: :rotfl: :rotfl: :rotfl:

Gerry. x x :kisses:

di3004

gerryscot wrote: »

Your so kind Di, :A :A :A

I hardly did anything compared to some of the people on here, I take my hat off to you all for preserving.

It was just a bit of luck to try a different approach.. Thought it was best to start at the Top man, got director’s email details from FSA site, it was easy sailing from there. (he must be wondering why he’s suddenly receiving all these emails). :eek: :eek: :eek: :rotfl: :rotfl: :rotfl:

Gerry. x x :kisses:

Thank you Gerry, you too.:A:A;).

You done the right thing as well brilliant, and it will also help others as well.
lol, oh yeah the emails lmao :rotfl::rotfl::rotfl:, it certainly worked though didn't it? lol :T:T

Di
XX :kisses:

pinknico

clairemcatee wrote: »

:j:j:j:j:j

AFTERNOON ALL, JUST LETTING YOU KNOW THE UPDATE.

AFTER 3 EMAILS TO BLACK HORSE I HAVE FINALLY RECEIVED A RESPONSE

ALTHOUGH BLACK HORSE DO NOT ACCEPT THAT THEY HAVE MIS-SOLD ME THE POLICY THEY HAVE PUT ME BACK IN THE POSITION I WAS IN AS IF I NEVER TOOK THE POLICY RESULTING IN A REFUND OF

£3396.96 !!!!!!!!!!!!

Bring it on!!! I am well chuffed and me and my family John and my son Teddy (7 mth) will have the best christmas ever!!!!!

I will post all my contact addresses in case they can be of any use to anyone.

Thanks to you all for your help and support.

Martin Lewis for Prime Minister !!!!:money::money::money::money::money::money:

Well done:j