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PPI Reclaiming successes and failures

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Comments

  • Halifax
    Around 3000.00

    Several years ago, I applied to my bank, Halifax, for a loan because I thought I stood a better chance with them as they knew me. I applied over the telephone and was given the hard sell on PPI. No quote was given until I had said that I would take PPI and I was given the strong impression that I would be rejected or disadvantaged in interest rates if I did not agree to the PPI, so I did. No advice was given and there was no discussion of my situation. I was resigned but somewhat annoyed about it because I had no reason to expect dismissal/redundancy and I had other sickness insurance, but thought it was just the way things were done and paid off the loan and PPI premiums over 4 years.

    Only on changing on this website last did I realise that my situation gave grounds for reclaiming. Using Martin's template modified as necessary, I made a claim. The Halifax returned the total premiums (nearly 3000) with interest promptly and without dispute. I must say I was pleased with this service and it encouraged me to stay with them as a bankingcustomer.

    I sincerely want to thank Martin and his team very much and not just for the reclaim. Before I came here, I believed, although intelligent and well-educated that I was 'bad with money' and was just a victim of financial institutions. Moreover, as I worked all hours, with no time to critically examine what the financial institutions were doing or make comparisons, I felt entirely at their mercy and resented (albeit was resigned to) swingeing charges for such things as inadvertently missed payments..

    Here, I have learned that I can be good (or at least better) with money with a bit of know-how and it is not all magic, and have saved pounds, have felt companionship with others who have similarly struggled, and learned that the financial institutions are not all-powerful and with support we can force them to act fairly. There is no doubt that you are a star, Martin.
  • di3004
    di3004 Posts: 42,579 Forumite
    audrey25 wrote: »
    Halifax
    Around 3000.00

    Several years ago, I applied to my bank, Halifax, for a loan because I thought I stood a better chance with them as they knew me. I applied over the telephone and was given the hard sell on PPI. No quote was given until I had said that I would take PPI and I was given the strong impression that I would be rejected or disadvantaged in interest rates if I did not agree to the PPI, so I did. No advice was given and there was no discussion of my situation. I was resigned but somewhat annoyed about it because I had no reason to expect dismissal/redundancy and I had other sickness insurance, but thought it was just the way things were done and paid off the loan and PPI premiums over 4 years.

    Only on changing on this website last did I realise that my situation gave grounds for reclaiming. Using Martin's template modified as necessary, I made a claim. The Halifax returned the total premiums (nearly 3000) with interest promptly and without dispute. I must say I was pleased with this service and it encouraged me to stay with them as a bankingcustomer.

    I sincerely want to thank Martin and his team very much and not just for the reclaim. Before I came here, I believed, although intelligent and well-educated that I was 'bad with money' and was just a victim of financial institutions. Moreover, as I worked all hours, with no time to critically examine what the financial institutions were doing or make comparisons, I felt entirely at their mercy and resented (albeit was resigned to) swingeing charges for such things as inadvertently missed payments..

    Here, I have learned that I can be good (or at least better) with money with a bit of know-how and it is not all magic, and have saved pounds, have felt companionship with others who have similarly struggled, and learned that the financial institutions are not all-powerful and with support we can force them to act fairly. There is no doubt that you are a star, Martin.


    This is fantastic Audrey.:T:T
    Congratulations
    :beer::j:j
    The one and only "Dizzy Di" :D
  • finatra26
    finatra26 Posts: 4,108 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi Audrey - Thanks for your post - my reclaim was also with HBOS & was dealt with switly & fairly - I spoke to my claim handler on Friday (who is very nice) & told him that they are coming off very fairly on this site.
    In the long run this is a very powerfull forum & people will end up voting with their feet - there are now many banks I have read about on here & their treatment of customers means I wouldn't touch them with a bargepole!
    I will for the meantime be staying with HBOS
  • Thanks Martin, reclaimed ppi from LTSB total £5000.00, I downloaded template letters and after 14 months i have just checked my bank balance and yippeee, looks like we are going to have a decent christmas. Also reclaimed mortgage extit fee from Northern rock £115.00 after only one letter
  • becks92
    becks92 Posts: 338 Forumite
    Part of the Furniture Combo Breaker
    Well have posted on here before about reclaiming PPI from Egg, after only one template letter they coughed up £3199 but applied it to my loan. I did have balance outstanding but was up to date with the payments so forwarded it to the financial ombudsman who have just come back and said that Egg are now willing to give me the cash!! Was going to leave it off my loan as this would have meant it finished next June but have 2 credit cards with daft APR so am taking the cash and paying them off which means it will finish June 2011.

    Am still battling on with egg re their credit card PPI and charges and also battling with Halifax with regards to reclaiming fees so wish me luck!

    Thank you to everyone on this site and obviously to Martin who has changed the lives of sooooo many people. Thank you for opening our eyes :)
    Married the love of my life on 28th April 2011 :T
    Re- Renovating our 1893 build 1970's renovated property oh the joys..
  • pinknico
    pinknico Posts: 3,261 Forumite
    amersall wrote: »
    hi pinknico, a very odd thing has happened with the yorkshire bank loan that you said go for it:A, i have paid this for the past 4 years at £30 a week by standing order, on friday it wasnt taken! i thought it was a blip on the internet banking site and they would take it monday, no they didnt. it has not been taken today either!! the standing order is still showing active and the next payment is on as the 6th november. now it could be that they are going to give me the ppi back and have stopped taking the payments or, and i think this is the most likely scenario, that they are giving me the £30 as a goodwill gesture, watch this space lol


    Watching this space with interest!:D
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • barloo69
    barloo69 Posts: 372 Forumite
    amersall wrote: »
    :beer::beer: hi all, got a letter with a cheque in from FIRSTCRAP:p:p:p my loan has been reduced by the ppi of 17,837, plus the 10,952 sttlement for cancelling the ppi in july 07 total- 29.415 :D:D loan recalculated ( someone will phone me about this) all ppi payments back plus 8% interest:cool: back to me 6.399 plus1.319.62:cool: glad to have got one up on FIRST CRAP :T:T a big THANKS TO YOU ALL ON HERE :A:A:A:A:A i am ever gratefull to you :beer::beer: thank you:Dthank you:D thank you xxxxxxxxx take this on board any other fp victims keep fighting xxx

    WOW !!!!! Congratulations, !!!!!!! brilliant. (wish the FSCS done their redress in the same way. This seems the correct way in my opinion and NOT what the FSCS are doing.

    Anyway dont want to take any winf out of your sail. Well chuffed for you old bean. :beer:
    If you see a penny, pick it up, all day long you'll have good luck !!!!!! :D
  • Hi there is my first post, which is terrible of me since I browse the site all the time.

    However I needed to share this great news with you guys.

    I to had been paying PPI payments to egg for about 5 years on two cards, at first I didn’t really understand how I could reclaim or if I had any reason to. However since I’m in debt up to my eyeballs and on a DMP I thought I’d spend the time getting to understand the PPI reclaim process.

    Immediately I identified I had a claim. Due to the fact I’ve got a long term medical condition which started about 6 years ago (Before I took the egg cards), I had been miss sold the policy. So last week I wrote to Egg using the templates from this site.

    I don’t expect much and I didn’t expect a reply any time soon. BUT how wrong could I have been?

    Less then a week after I sent my letter I received a reply from egg confirming they are repaying ALL the payments I had made towards PPI PLUS 8% interest. This worked out to be a massive (For Me) £2500.00.

    And it gets better I checked my egg accounts today and the payments have been processed already. My Debt has been reduced by £2500.00 overnight.

    Now on to Lloyds for the reclaim of overdraft charges. Fingers crossed.

    Thank you MSE.
  • marshallka
    marshallka Posts: 14,585 Forumite
    bigrj141 wrote: »
    Hi there is my first post, which is terrible of me since I browse the site all the time.

    However I needed to share this great news with you guys.

    I to had been paying PPI payments to egg for about 5 years on two cards, at first I didn’t really understand how I could reclaim or if I had any reason to. However since I’m in debt up to my eyeballs and on a DMP I thought I’d spend the time getting to understand the PPI reclaim process.

    Immediately I identified I had a claim. Due to the fact I’ve got a long term medical condition which started about 6 years ago (Before I took the egg cards), I had been miss sold the policy. So last week I wrote to Egg using the templates from this site.

    I don’t expect much and I didn’t expect a reply any time soon. BUT how wrong could I have been?

    Less then a week after I sent my letter I received a reply from egg confirming they are repaying ALL the payments I had made towards PPI PLUS 8% interest. This worked out to be a massive (For Me) £2500.00.

    And it gets better I checked my egg accounts today and the payments have been processed already. My Debt has been reduced by £2500.00 overnight.

    Now on to Lloyds for the reclaim of overdraft charges. Fingers crossed.

    Thank you MSE.
    Nice one, well done.:T
  • :T
    mandy_s wrote: »
    Received letter back from ombudman today with final decision on my egg complaint and they are backing me, lets see if egg pay up! I really hope so!

    Well I have received my cheque! They posted it exactly 4 weeks to the day of the ombudsmans final decision. Very happy I got it back eventually
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