PPI Reclaiming successes and failures

peng

I tried to reclaim ppi payments ages ago using the letter templates on this site. Unfortunately I recieved a letter from MBNA to say that the ombudsman would not uphold my claim as it was outside the correct time window(or some such nonsense!). I heard nothing else until this week when I received a cheque from MBNA for just less than £1,700. This amount includes interest and an extra payment of £150! Thank you money saving expert. :-)

trisha909

Mine reads...

Dear......

HFC Bank Personal Protection Plan 123456789

Thankyou for your recent contact informing us of your complaint.

Your Comments are extrmely valuble to us and we are concerned to learn that you are unhappy with the Payment Protection Insurance sold with your personal loan.

A thorough investigation will be conducted into the issues you have raised and we will reply to you shortly

Please find enclosed copy of our internal complaints procedure

yours sincerely

complaints investigator
central complaints team

BMF_2

Hi there,

I'm going to bite the bullet at last and send stage one letter to Lloyds re my missold PPI. Can anyone help me out with an address to send it to? Or is the branch address ok?

Thanks again people!

B

di3004

peng wrote: »

I tried to reclaim ppi payments ages ago using the letter templates on this site. Unfortunately I recieved a letter from MBNA to say that the ombudsman would not uphold my claim as it was outside the correct time window(or some such nonsense!). I heard nothing else until this week when I received a cheque from MBNA for just less than £1,700. This amount includes interest and an extra payment of £150! Thank you money saving expert. :-)

Hello and welcome.;)

That is great, well done to you.:beer::beer:

di3004

trisha909 wrote: »

Mine reads...

Dear......

HFC Bank Personal Protection Plan

Thankyou for your recent contact informing us of your complaint.

Your Comments are extrmely valuble to us and we are concerned to learn that you are unhappy with the Payment Protection Insurance sold with your personal loan.

A thorough investigation will be conducted into the issues you have raised and we will reply to you shortly

Please find enclosed copy of our internal complaints procedure

yours sincerely

complaints investigator
central complaints team

I,m happy to hear they are getting on with this Trisha, and I expect and hope you have a good outcome from this.:beer:

I don't think I will hear anything from HFC myself,even though Hamilton passed it on to them, and I exhausted their complaints procedures ages ago, even though it was addressed from Endeavour it was HFC that dealt with it.
Whether or not that makes any difference though I am not sure, I also hope that the FOS will get back tomorrow, and see what they can make of it.;)

I quoted this post Trisha and on mine deleted the account number as you will see, so thought I would let you know, so you can also do yours as well lol Xx

EllBee

yelf wrote: »

recently wrote to the AA regards a mis-sold PPI policy. Just got a letter from Bank of Scotland confirming a £828 refund in total (including interest missed by having paid the premiums), and also showing that the monthly payment will now be £100 less!

I have a loan with AA and was wondering whether to try and reclaim. I haven't noticed any other claims against them so now I've seen yours I think I'll give it a go!! Congratulations and well done on reclaiming!!!

di3004

BMF wrote: »

Hi there,

I'm going to bite the bullet at last and send stage one letter to Lloyds re my missold PPI. Can anyone help me out with an address to send it to? Or is the branch address ok?

Thanks again people!

B

Hi there

For loan ppi, the addy the main of them have used is this one here:

Lloyds PPI
Customer Care
Lloyds TSB Insurance
Tredegar Park
Newport
South Wales
NP10 8SB
Tel 0845 3005599
Fax 01633 468835

Post by recorded delivery - for your proof of posting and please let us know how you get on, wishing you luck.;)

di3004

EllBee wrote: »

I have a loan with AA and was wondering whether to try and reclaim. I haven't noticed any other claims against them so now I've seen yours I think I'll give it a go!! Congratulations and well done on reclaiming!!!

Hi Ellbee

Hope your well and your lovely family.:A

It's good to see you back here again. Xx

yelf

EllBee wrote: »

I have a loan with AA and was wondering whether to try and reclaim. I haven't noticed any other claims against them so now I've seen yours I think I'll give it a go!! Congratulations and well done on reclaiming!!!

definitely do - they are horrendous when you ring up. I kept being told different things. The address to write to is:

[FONT=&quot]AA Personal Finance[/FONT]
[FONT=&quot]Customer Relations[/FONT]
[FONT=&quot]Bridgehouse[/FONT]
[FONT=&quot]Queens Park Drive[/FONT]
[FONT=&quot]Chester [/FONT]
[FONT=&quot]CH7 6AQ[/FONT]

EllBee

Loans.co.uk - I'm still waiting for my cheque!!!! Its now 3 months since the FOS informed me that Loans.co.uk were going to repay my PPI. They are now 4 weeks over the 8 week time limit and have, apparently, now sent 2 cheques out to me - the first one presumably 'lost in the post' due to the postal strike. The FOS contacted Loans.co.uk last Monday to ask for the cheque to be re-issued and I'm now still waiting .......................... If no joy by Wednesday I have to ring the FOS again. I'm not happy!!!! Grrrrrrrrrrrrrrrrrrr

EllBee