PPI Reclaiming successes and failures

marshallka

netabc wrote: »

Won against firstplus recently. Full ppi + interest but the interesting thing was they first refused the complaint as the loan had finished over 6 years ago, saying time had expired.

step in the FOS and a 5 weeks later we get a result.

thankyou to this excellent site !!

well still waiting for the cheque :-(

So it only took 5 weeks since taking the complaint to the FOS. Wow, well done to you:T, Can I ask what year this was sold to you?

geordielass71_2

Hi can someone please help i recieved a loan statement from barclays bank stating that the ppi i was paying is 5000 plus on top of the loan plus interest .(which i didnt know the total cost of this ppi when i took it out) i only realised when i got the loan statement otherwise i wouldnt have took the ppi had i known. i went to the bank today and they said i could only sort it by doing a reloan which i dont want do i have a claim against the bank for misselling the ppi?? i have had loans with barclays since leaving school (im 38 now!)and never have i been told the full costs up front or that i cud go somewhere cheaper. please can some1 help

thanx

netabc

marshallka wrote: »

So it only took 5 weeks since taking the complaint to the FOS. Wow, well done to you:T, Can I ask what year this was sold to you?

Jan 2003. intial letters to firstplus went end of july by which time it was over 6 years according to them. 2 weeks and a few more letters i went to the FOS at the end of AUG. Had the letter confirming full refund 2 weeks ago..

marshallka

netabc wrote: »

Jan 2003. intial letters to firstplus went end of july by which time it was over 6 years according to them. 2 weeks and a few more letters i went to the FOS at the end of AUG. Had the letter confirming full refund 2 weeks ago..

Thats brilliant, seems a lot of firms are actually looking into complaints now as regards just dismissing them after the new proposals by the FSA. Seems to have shaken them all up.

Well done. I love a FP winner:beer:

di3004

geordielass71 wrote: »

Hi can someone please help i recieved a loan statement from barclays bank stating that the ppi i was paying is 5000 plus on top of the loan plus interest .(which i didnt know the total cost of this ppi when i took it out) i only realised when i got the loan statement otherwise i wouldnt have took the ppi had i known. i went to the bank today and they said i could only sort it by doing a reloan which i dont want do i have a claim against the bank for misselling the ppi?? i have had loans with barclays since leaving school (im 38 now!)and never have i been told the full costs up front or that i cud go somewhere cheaper. please can some1 help

thanx

Hi and welcome.

For more info on mis selling check this link here to give you more of an idea:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

For the reasons you have, you can write to them and ask them to refund your PPI and interest you have paid.
They have 8 weeks to respond in full, keep at them until they resolve in your favour, or until they issue you with the final response, if eligible they will also enclose the details of the financial ombudsman service (FOS), where you can take your complaint to these if your not happy with the outcome.

You do not need to write down the amounts though.
You will find a checklist of mis selling reasons on the above link, also templates, if you can though just use the templates as a guide, and write the reasons that occur to you.

Best to post by recorded delivery, this is your proof of posting.
Good luck and please keep us posted.;)

louisbum

Many thanks to you.Have just recieved over £2000 back from mbna on missold ppi.Applied for it using youre templates.Was knocked back 6 months ago recieved a letter today saying the had now decieded to give a £150 in good will and refund me my payments so thanks again

di3004

louisbum wrote: »

Many thanks to you.Have just recieved over £2000 back from mbna on missold ppi.Applied for it using youre templates.Was knocked back 6 months ago recieved a letter today saying the had now decieded to give a £150 in good will and refund me my payments so thanks again

Hi and welcome.;)
Wow that is brill, well done and Congratulations.
:beer::T:beer:

mojo-jojo_2

Hubby had a Morgan Stanley card (then became Goldfish then taken over by Barclaycard) which he 'applied' for in 2002 at a motorway service station (hadn't intended to but got drawn in by a glamorous young lady touting from a trestle table!!). Anyway, I helped him claim for mis-selling.....

He sent the first letter on 9th may - after initial 'we will look into your complaint' reply, got the response that hubby had provided an invalid account number and they had no record of an account held in his name (stalling tactics??) so they considered the matter closed (huh??). We had provided the correct a/c number taken from statements although the account had been transferred to Cabot in 2008, but they should still have held records.

8th July Sent second letter with copies of statements clearly showing account number and PPI payments and re-iterating why he thought he had been mis-sold.

Received letter 22nd July asking him to fill in questionnaire to assist their investigations. Hubby replied 27th July that he felt he had given sufficient information therefore was returning their questionnaire unanswered and again re-iterated why he was mis-sold.

Heard nothing since so sent a final letter 5th October saying as there had been no response from them since July that he was giving them 14 days and he would pass to FOS. Today received letter (dated 5th October......hmmm coincidence??) stating that they feel 'there is a lack of supporting evidence to confirm that the sale of PPI was carried out in accordance with our standard procedures' and offering refund of £496.74 plus interest - total just over £900.00!

We aren't sure how they will settle as the account is now with Cabot, but either way a good result!

If you have been mis-sold, don't give up....we almost did at the first hurdle!

mjjj

amersall

netabc wrote: »

Won against firstplus recently. Full ppi + interest but the interesting thing was they first refused the complaint as the loan had finished over 6 years ago, saying time had expired.

step in the FOS and a 5 weeks later we get a result.

thankyou to this excellent site !!

well still waiting for the cheque :-(

:j:j:j another first plus win:T:T well done to you:j:j:j:beer:

di3004

mojo-jojo wrote: »

Hubby had a Morgan Stanley card (then became Goldfish then taken over by Barclaycard) which he 'applied' for in 2002 at a motorway service station (hadn't intended to but got drawn in by a glamorous young lady touting from a trestle table!!). Anyway, I helped him claim for mis-selling.....

He sent the first letter on 9th may - after initial 'we will look into your complaint' reply, got the response that hubby had provided an invalid account number and they had no record of an account held in his name (stalling tactics??) so they considered the matter closed (huh??). We had provided the correct a/c number taken from statements although the account had been transferred to Cabot in 2008, but they should still have held records.

8th July Sent second letter with copies of statements clearly showing account number and PPI payments and re-iterating why he thought he had been mis-sold.

Received letter 22nd July asking him to fill in questionnaire to assist their investigations. Hubby replied 27th July that he felt he had given sufficient information therefore was returning their questionnaire unanswered and again re-iterated why he was mis-sold.

Heard nothing since so sent a final letter 5th October saying as there had been no response from them since July that he was giving them 14 days and he would pass to FOS. Today received letter (dated 5th October......hmmm coincidence??) stating that they feel 'there is a lack of supporting evidence to confirm that the sale of PPI was carried out in accordance with our standard procedures' and offering refund of £496.74 plus interest - total just over £900.00!

We aren't sure how they will settle as the account is now with Cabot, but either way a good result!

If you have been mis-sold, don't give up....we almost did at the first hurdle!

mjjj

Brilliant, well done to you.
Congratulations.
:beer::T:beer: