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PPI Reclaiming successes and failures

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Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    madders69 wrote: »
    I reclaimed mis-sold PPI from a loan sold to me by Beneficial Finance (part of the HFC Group). I first sent them a letter back in September 2007, and it's taken this long, and taking them to the financial ombudsman in order for them to finally make me a settlement offer. I have now just had a little over £3,000 refunded to me- which I've used to pay off other debts, helping me get more set financially for the future.

    I couldn't have done this without this site, and the letter templates and encouragement it provides- so THANK YOU!!!
    :beer:well done:j:j
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    First time posting.... Sent a letter to Central Capital 8 weeks ago, claiming misold PPI. Received an offer of £4480. One letter and the price of one first class, recorded delivery letter. :j

    Would not have attempted this, if is was not for this site!! Good luck to everyone else who is trying.
    :j:jwell done:beer:
  • di3004
    di3004 Posts: 42,579 Forumite
    Dot_Com wrote: »
    Received letter this morning from Firstplus saying previous letter was final response so it's off to FOS. Wish me luck !


    Good luck Dot Com

    Fingers crossed for you.;)X
    The one and only "Dizzy Di" :D
  • daveffc
    daveffc Posts: 2 Newbie
    It appears that the guy at HSBC who sorted out my loan restructure did not have a clue what he was talking about when he said I would not be getting the £5k back. It was paid into my bank account today......happy days.
  • maxdp
    maxdp Posts: 3,873 Forumite
    daveffc wrote: »
    It appears that the guy at HSBC who sorted out my loan restructure did not have a clue what he was talking about when he said I would not be getting the £5k back. It was paid into my bank account today......happy days.

    Oh Good For you Well Done:T
    :mad:
  • di3004
    di3004 Posts: 42,579 Forumite
    daveffc wrote: »
    It appears that the guy at HSBC who sorted out my loan restructure did not have a clue what he was talking about when he said I would not be getting the £5k back. It was paid into my bank account today......happy days.


    Brilliant, well done Dave, Congratulations.
    :beer::beer::T:T
    The one and only "Dizzy Di" :D
  • I downloaded the PPI reclaim form from this website about 3 months ago and have since received 4 letters from HSBC saying they are still dealing with my complaint and hope to have an answer for me soon. Despite giving themselves a deadline of 4 more weeks, they have now gone over this and I have had to contact the Financial Ombudsman...
    After giving the FO your address, how long have people been waiting before you hear anything?
    Has anyone else contacted HSBC about this?
    Any advice would be appreciated.
    Many thanks
  • di3004
    di3004 Posts: 42,579 Forumite
    I downloaded the PPI reclaim form from this website about 3 months ago and have since received 4 letters from HSBC saying they are still dealing with my complaint and hope to have an answer for me soon. Despite giving themselves a deadline of 4 more weeks, they have now gone over this and I have had to contact the Financial Ombudsman...
    After giving the FO your address, how long have people been waiting before you hear anything?
    Has anyone else contacted HSBC about this?
    Any advice would be appreciated.
    Many thanks


    Hi there
    HSBC certainly stalled on this one haven't they?

    So you contacted the FOS for a complaint form and your waiting for this to come through the post, is this what you mean?
    It can be a matter of a few days to a week perhaps.

    Did you know if you have a printer you can also download and print from the FOS site? There may be other ways on their site, its best to check here:
    http://www.financial-ombudsman.org.uk/consumer/complaints.htm

    Let them know in the complaints form of the time HSBC has had and because nothing has been resolved in more than 8 weeks they had and more, you feel you should now move this on, so where-as you've no final response to enclose, but enclose copies of other correspondence you have received from HSBC.

    Good luck with this and post for help when you need to.;)
    The one and only "Dizzy Di" :D
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    daveffc wrote: »
    It appears that the guy at HSBC who sorted out my loan restructure did not have a clue what he was talking about when he said I would not be getting the £5k back. It was paid into my bank account today......happy days.
    :j:jexcellent news well done:beer::beer:
  • Thanks for the advice, much appreciated.
    Will keep you posted
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