PPI Reclaiming successes and failures

minichick

Hi has anybody had any successes with clydesdale bank either with loans or credit cards? i asked for old loan agreements and they came back and told me that they would charge £40.00 an hour to look for them - can they get away with this?

madash

hi i had a loan from citi in 2002/03 i no longer have my orginal credit aggreement i wrote to them back in dec 07 they have not responded i do not know if i even have ppi does anyone have any suggestions what to do next? any help would be great. i have had some success i started looking into my paperwork oct 07 and i was shocked just how much ppi i had,and still had i wrote to capital one oct 06 after few letters back and fourth i had a refund 0f 92.00.I also have a complaint going through with fos regarding welcome finance ill keep you posted how i get on with that one. i never new that ppi was opptional untill i heard about martins website thanks you are great keep up the good work.:rotfl:hi a update on my ppi i had great news £242.00 refunded from abbey they were very good in there quick response to complaint. Still waiting to here from the financial ombudsman regarding welcome finance i expect martin has kept financial ombusman busy hope i here soon fingers crossed . citi financial sill have not responed at all don't really know what to do with that one?. I'd like to say martin you are great:money:;) update still have not heard from fos been with them now for 12 months do not have a clue when that one is going to be resolved.citi financial i gave up on that one as i wrote to there head office numerous times never got a response back at all not even a letter to say they had recieved any of my letters i do not know if the address i was writing to was right as the office i used in my town for them has gone now i guess they have got away with that because i don t know what else to do? i have had good news regarding my bank charges with halifax and abbey national i put a claim in for financial hardship in august 08 i recieved a offer from halifax jan 09 £943.00 and abbey are making me a offer for £525.00 and that was a old account but i was experiencing difficulties at the time so it is not all bad i must state again abbey dealt with my complaint very well . lets just say with halifax i got there in the end.

millie1

What were you reclaiming: PPI (Single premium)
Who was the provider: First Plus
How much did you get back: Offered £5200
Did you get it back after a letter or did you go to the Financial Ombudsman: Letter only, just referred to FOS 2 days ago so don't think it's their doing

OH MY GOD!!! Got letter today offering above (they say 78% of £9700 premium). Started sending template letters in November and just kept threatening them with FOS. This is the best news!!! So - advice! Do I accept this amount or carry on fighting for the whole amount + interest?

Anyone else fighting First Plus - keep going! Like I said, what they do is nothing short of daylight robbery. Just keep using template letters - keep language simple, repetitive and business-like - and keep going.

Advice please!

Oh - and huge huge thanks to Martin. This is life-changing money to us! xxx

juliedawn_2

we're fighting first plus..our ppi is 13k.I sent the first letter about 2 weeks ago ,had a reply within 5 days to say they are looking into it and will reply by 21st feb.

millie1

juliedawn wrote: »

we're fighting first plus..our ppi is 13k.I sent the first letter about 2 weeks ago ,had a reply within 5 days to say they are looking into it and will reply by 21st feb.

They will keep fobbing you off with different dates but do not give up, even when they send you the 'no' letter which they probably will. Remind them they have just 8 weeks from the date of your original complaint letter to give you their final response, which, if not favourable to you, you will refer the matter to the Financial Ombudsman.

Keep going. It's such a great feeling when you win YOUR money back and get one over on them, the way they got one over on you!

daynurse

millie1 wrote: »

What were you reclaiming: PPI (Single premium)
Who was the provider: First Plus
How much did you get back: Offered £5200
Did you get it back after a letter or did you go to the Financial Ombudsman: Letter only, just referred to FOS 2 days ago so don't think it's their doing

OH MY GOD!!! Got letter today offering above (they say 78% of £9700 premium). Started sending template letters in November and just kept threatening them with FOS. This is the best news!!! So - advice! Do I accept this amount or carry on fighting for the whole amount + interest?

Anyone else fighting First Plus - keep going! Like I said, what they do is nothing short of daylight robbery. Just keep using template letters - keep language simple, repetitive and business-like - and keep going.

Advice please!

Oh - and huge huge thanks to Martin. This is life-changing money to us! xxx

well done you im waiting for a second response letter and copy of tapes its up to you if you take the 78% were you claiming missselling or unfare rebate
you are right its day light robbery and they should not be aloud to get away with it well done what ever you decide maybe ask some of the experts on the discussion site for there valued opinion the figure you give does not equate to 78% have you had a rebate allready

Captain_Cuddlepuss

Guys,

The 78% First Plus are offering is an enhanced pro rata rebate, usually offered when they don't uphold your complaint for mis-selling but know that you have a case on the unfair terms and conditions of single policy premium refunds. So the amount offered would depend on how far through the five year policy you are at the time of cancelling the policy. For example we were offered 78% after paying the premiums for two years. So the offer equated to 78% of the remaining three years.

We declined and kept on asking for the full premium plus interest because we felt we had a good case for mis-selling. In the end they agreed and we are waiting for a cheque for the whole lot.

HTH,

CC

daynurse

Captain_Cuddlepuss wrote: »

Guys,

For example we were offered 78% after paying the premiums for two years. So the offer equated to 78% of the remaining three years.

We declined and kept on asking for the full premium plus interest because we felt we had a good case for mis-selling. In the end they agreed and we are waiting for a cheque for the whole lot.

HTH,

CC

hi we have paid our policy for 2 years total premium 7983.00 can you work that out for me captain cuddlepuss DONT WORRY letter recieved this morning offerred the original 1,133.15 and 2,707.02 credited to my loan not happy with that have the disc will study it later will post on ppi disc forum thanx

Captain_Cuddlepuss

daynurse,

Just keep on at them for breakdowns etc if you are not sure. They will try everything to fob you off but don't let them. I am waiting for my final offer as they have said they will offer full refund plus interest but haven't actually said what this will be. I guarantee the numbers won't add up and I will have to go back to them.

Will keep an eye out for your updates,

CC

Hitemwhereithurts

Just a note to say thanks Martin, just received a letter from Northern Rock who are going to repay all my PPI premiums plus interest ( over 1500 quid ) WOW!

Some Store Cards still denying claims but one has yielded (evans). Still in pursuit of them and Barclays and will let you know how I get on!!

Cheers,
:beer: