PPI Reclaiming successes and failures

Karenjen

I have previously been refunded some ppi through a claims company. I have not heard from them for over a year as my case I would presume is closed. On Friday I received a cheque from Barclaycard saying that they had made a mistake last year when the claims company made ppi enquires and they did owe me compensation etc. My question is do I have to still pay the claims company a fee after 14months of no contact with them? Company is uclaim4me... thanks

Jetters

Hello Karen

My understanding is Barclays should have copied in uclaim4me when they sent you the offer because the enquiry of miss-selling came from uclaim4me on your behalf. You would have signed an agreement with them so they can take their %. So I would say YES you do still owe uclaim4me!
but I'm not an expert. Maybe someone out there who is may give better advice.

Karenjen

Thanks for your reply. Does that mean there is no end date to the agreement?

Jetters

Hi Karen
I would have said that this part with uclaim4me and you for Barclays is now concluded once the agreed amount has been paid to them. But as I said previously I'm not an expert it's just my opinion.
Hope it helps.:)

SonOf

Karenjen wrote: »

I have previously been refunded some ppi through a claims company. I have not heard from them for over a year as my case I would presume is closed. On Friday I received a cheque from Barclaycard saying that they had made a mistake last year when the claims company made ppi enquires and they did owe me compensation etc. My question is do I have to still pay the claims company a fee after 14months of no contact with them? Company is uclaim4me... thanks

No you dont.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/342291/Claims-management-regulation-business-bulletin-Aug-2014.pdf
page 2 - additional client fees.

Jetters

The great thing about this site is there is always someone out there that has the answers.Read the article Sonof has attached it's good to know.
Great news for you Karen.

MovingForwards

Used the template on Lloyds website and complained about a loan (as discussed in another post) and my old credit card.

One 20/30 minute phone call to explain what had happened when I took the credit card out, conversation at the time, as much as I could remember about the advisor and the bank, my job/perks - could I speak to one of my old workmates to find out what the perks were, went over everything several times and was told I would hear in a few weeks and a cheque would follow.

Haven't had the letter, but have spoken with them.

Amount awarded just under £4,300 after deducting tax.

Total for the CC and loan is over £10k and I'm waiting for the payments.

mrnomoneybags

Hi All, I've just had a success from First Direct with two loans I completely forgot about, I had a loan in 1999 for 12 months and another for 3 years from 2000.

I got £2145 inc 20% tax deduction..... Another great step to being debt free.

Jassers

Santander payout was for a Debenhams card. Can't fault their response - very quick and no hassle.

Jassers

Jassers wrote: »

Following success with Santander over PPi ...£5201.86 (cash awaited) I have today received cheque from Experian who missold data protection policy...£153.56. Woohoo. Still waiting to hear from Barclays,Barclaycard. Halifax bank had identified 5 loans and credit card and 2 mortgages with Mppi. Hope to report more great news in coming weeks!

Have now had letter from Halifax re 4 loans way back in late 1990s. One loan stretched into 4 as refinanced -- will get £3086 back Woohoo! Awaiting letter re 2 mortgages and credit card with them and Barclaycard and Barclays bank account ( separate loans with them way way back and no paperwork so fingers crossed)