PPI Reclaiming successes and failures

little_diamond

Moneyineptitude wrote: »

Do whatever you want.
There isn't even any guarantee your complaint will be upheld, of course.

That is correct. I just want a decision one way or another. That's all I am ringing them for....an update.....a decision one way or the other.

[Deleted User]

little_diamond wrote: »

I just want a decision one way or another.

As does every other complainant, part of the reason why the Banks can't cope with an eight week timetable.

little_diamond

Moneyineptitude wrote: »

As does every other complainant, part of the reason why the Banks can't cope with an eight week timetable.

Really?? Am I holding up the banks decision making by speaking to a telephonist in Manila?? I think not.
Lloyds have dealt with many claims within the 8 week period according to people on here....so by asking for an update on the claim that is not the case.

[Deleted User]

little_diamond wrote: »

Lloyds have dealt with many claims within the 8 week period according to people on here....

They've also failed to deal with many as well.
There is a loooong thread on here about Lloyds being exceptionally tardy with paying their redress too.
So even if you get your response in the next two weeks, you've still likely got some ways to go.


Anyway, this is becoming like a chat forum...I'm off to bed...;)

fkp24

Hi,

I am constantly reading this thread so thought it only fair to share my success.
I sent the questionnaire off to First Plus in August, within a week we had a letter saying they would respond by 26 September.
We then received a letter on 24 August (daughters birthday) to say complaint had been upheld and we were getting £3800 back. We had to sign an agreement and were told we would have cheque within 28 days. It turned up less than 3 weeks later.:j:j:j:j:j
The whole process took less than 5 weeks. Soooo easy.
We have loads of claims ongoing so its actually quite exciting waiting for the postman every morning.
We are in a DMP so any successful claims will go a long way to making us debt free but I expect we will get some money back ourselves as alot of our debts have been sold on.
I am led to believe that if a debt has been sold then the money has to come to us. Is this correct ??

lemonade_lifestyle

notgotenough£ wrote: »

I was just wondering if anyone has had experience of how long it will take for us to receive the payment into our acc, are we talking days from them receiving the detials, weeks or months?

I understand how you are feeling, I am now coming upto 14days since FirstPlus scanned all my paperwork into their system!
I have turned into the postmans worst nightmare, stalking him
I know it will arrive soon but I am so exciting for becoming debt free that i cant help but plan my morning around the postman arriving !!!

cbsexec

I am thrilled that I am joining the list of successes!!

Sent of my downloaded letter to First Direct. Received initial letter saying they would look into my complaint and three weeks later - result! I was expecting about £700 but have received twice as much so very happy and very satisfied with the response from First Direct.

esoredviad

fkp24 wrote: »

Hi,


I sent the questionnaire off to First Plus in August, within a week we had a letter saying they would respond by 26 September.
??

Hi

Is it possible that you can let me know where to get this questionairre from please

Dave

markdavey

esoredviad wrote: »

Hi

Is it possible that you can let me know where to get this questionairre from please

Dave

Everything you need is here

[Deleted User]

esoredviad wrote: »

Is it possible that you can let me know where to get this questionairre from please

markdavey wrote: »

Everything you need is here

More precisely, it's here