PPI Reclaiming successes and failures

amersall

Benji_58 wrote: »

Endeavour is correct address had a letter today

'We are aware your complaint is regarding Ppi.
Having reviewed these accounts we confirm the accounts do not include any insurance.'

We cant find any more paper work so thats one we have lost:(

Our Di knows about Endeavour, wait for her to come on and she may be able to help you with this.

I would contact Endeavour and ask for the paperwork that shows you had no PPI.
They have to have this info to tell you that there is no PPI, there may well be no PPI, but it would be nice to have proof, one way or the other.

amersall

JeanTheWidow wrote: »

Thank you. I paid off the loan after my husband died and have moved twice - the paperwork is long gone. I gave ALL the details possible as instructed by a member of staff at the bank, but they don't all sing from the same hymn sheet obviously.

The SAR is in the post - my beef is the inefficiency and conflicting "stories"

Don't they make you sick?.
Glad you are sticking with this, don't forget on the Sar to request all info they hold on you and not just the agreement.

dolphingazer

JeanTheWidow wrote: »

Thank you. I paid off the loan after my husband died and have moved twice - the paperwork is long gone. I gave ALL the details possible as instructed by a member of staff at the bank, but they don't all sing from the same hymn sheet obviously.

The SAR is in the post - my beef is the inefficiency and conflicting "stories"

I'm glad you have sent a SAR.


I know exactly what you mean about conflicting stories,:mad: I have had my fair share of that as i'm sure you are aware.

Maybe we will get our upheld letters at the same time:);)

Benji_58

amersall wrote: »

Our Di knows about Endeavour, wait for her to come on and she may be able to help you with this.

I would contact Endeavour and ask for the paperwork that shows you had no PPI.
They have to have this info to tell you that there is no PPI, there may well be no PPI, but it would be nice to have proof, one way or the other.

Thanks amersall.

I will phone them on Monday.
Must be standard letter because they say 'these accounts' we only had one.:)

Gijane_3

My partner has an mbna credit card, he took out the card when we were in Manchester airport just before boarding, it was filled out by the bloke and my partner signed on the dotted line all very rushed!!!!We sent of the forms to them to claim back ppi unfortunately as I've read on here if it's not sent recorded they will conveniently not receive it, yes this happened 2 days ago I asked him to ring for an update they said no forms are there.
What I find very strange is they said a letter had been sent out telling us this,we received the letter today and it says it's they have made a final decision they are not going to pay out as the forms were signed. And we now need to start fos.
How do they know under what circumstance the forms were signed in

claden

amersall wrote: »

You fill the questionnaire in just as you did with Santander, you only need the loan account number, or card number if it is a Credit Card and reasons for mis sell, make a copy of these in case you have to go to the Financial Ombudsman, if you send any additional paperwork only send copies.

Thank you, I'll pop them in the post as I've filled out the questionaires.

beverley551

amersall wrote: »

:j:j:j Brilliant wins this week :beer::beer: especially those with my favourite company in the whole wide world, FP :p:p

Congrats to all winners :j:j:T:T:cool:

Thanks Amersall for all your help and advice , I was there waiting for the bank to open today to put my First Plus Cheques in :rotfl:

Marie67

Hi Everyone,
I'm looking for some advice on behalf of my Father. He's been retired since 1998. He's had a Credit Card with Lloyds for more than 20years. When he received a new one back in 2001 he rang to activate it. The man on the phone said we'd like to offer you some life insurance to go with your card, it could be worth £20,000 to you. My father agreed to this but little did he know that it was actually PPI that was added to his card.
He did make a a call to Lloyds in 2006 and asked for it to be stopped. For some unknown reason it wasn't and he continued to pay it until 2010 when they stopped taking it as he had reached 75.
He called them a few weeks ago to put in his complaint for missold PPI and has found out today that they have rejected his claim and told them to go to the FOS.
Am I right in thinking that as he was retired he wouldn't have been covered anyway?? Its not he's expecting a lot as he's never had much on the card but if this is sufficient reason for being missold he would obviously like his money back.
Any help on this matter would be greatly appreciated.

poohbear59

I phoned Lloydstsb earlier this year to reclaim PPI on a TSB loan. I haven't filled in any forms or signed anything. I received the offer letter last Thursday and received just pennies under £7000 by cheque today. Still awaiting information about other claims with four other companies. DH and I are delighte
d.

Money_Maverick

8 weeks ago to the day i filled out and sent Martin's proforma claiming for the last loan i had with HSBC, which was finished last year.
I followed Martin's instructions to the letter.
HSBC responded by informing me that i had had three previous loans with them - for all, i had been charged for PPI that i had not requested.
They requested that i fill in another proforma for the other two loans, I contacted them to explain i didn't recall my applications for these. I was encouraged to fill the form out the best i could which i did.
Today, i received a letter detailing the PPI that i paid, the 8% interest they were willing to pay to me on top of reimbursement of the PPI. The amount...£6518.17!! It cost me the price of recorded delivery and now we are finally in a position with this money to consider buying our first home.
HSBC, to their credit made this a painless process.
Martin and his team - thank you! This site is making such a difference to the lives of so many.:T