PPI Reclaiming successes and failures

tjmckeown

tjmckeown wrote: »

Hello all!


I've just started trying to reclaim from Egg for 2 PPI's I feel were missold.
One a credit card and the other a loan. On both occasions, It was suggested to me that my application would be favourably looked at if I took out PPI.
Being young and stupid, I agreed, signed the paperwork that was sent to me, and thought nothing more about it.
It's only years down the line that I realised after reading up about it and various news stories, that they shouldn't it shouldn't be taken into account!
Firstly I emailed Egg asking for copies of my Credit Agreements for both policy's. The loan has been paid off now, so they sent through a schedule of my payments, including a £1300 charge for PPI. They sent a Credit Agreement, signed by myself, for the credit card, but with no mention of PPI on the paperwork.

I replied to the email stating I felt I was missold, but have so far received 3 replies from different 'Internet Advisors' from Egg, to say that as I requested PPI when I took the agreements out, I have no cause to claim. They appear to be ignoring the fact I am claiming they missold it, simply that I agreed to take it out....
I've sent letters off to Egg earlier this week, and am awaiting a response from them, but I'm not hopeful.

I shall of course post back when I get more news (good or bad!)

Tony.

Just a quick update, I had yet another emailed response from an Egg Advisor, who decided not to bother with the same story about taking out PPI when I took out the loan, and advised me that a letter was being sent to me saying it had been passed to their complaints department.
Yesterday, 2 letters arrived from Egg, both from their complaints department, with the usual 8 weeks timescale for a response by them.

Tony.

di3004

markjohn76 wrote: »

Hi,recived a letter from FOS on a HRC loan after 14 months,they are paying up in full on 4 loans!Will let everyone know how much when i find out!Thanks for everyones help,just Egg to go now!

Brilliant news, well done and Congratulations :T :beer: :T :beer: , that is soooooo good on all the 4 loans, WOW :T XX

di3004

tjmckeown wrote: »

Just a quick update, I had yet another emailed response from an Egg Advisor, who decided not to bother with the same story about taking out PPI when I took out the loan, and advised me that a letter was being sent to me saying it had been passed to their complaints department.
Yesterday, 2 letters arrived from Egg, both from their complaints department, with the usual 8 weeks timescale for a response by them.

Tony.

Good luck Tony, keep a them, hope its all good news, and we look forward to hearing the outcome of this.;) :beer:

Di
X

tinker77

PPI SUCCESS WITH HFC BANK

Bought a Laptop from PC World 2002 PPI was automatically added.
Wrote for a refund of PPI October 2008.
Have been given full refund plus 8% Feb 2009 a total of £187.28

Very nice thanks had a long letter with it saying not liable, not miss sold Blaa Blaa Blaa then at the very end of a three page we are not liable rant the magic paragraph.

However in the interest of goodwill and on the understanding your will accept this a full and final settlement of your claim we will refund you all your charges plus 8% interest..... YIPEE

Mission accomplished

Lusty

Petmidget wrote: »

I successfully reclaimed PPI of £3,250 from LTSB earlier this year. This included interest compounded at the applicable rate on the CC.

My basis of complaint was that the PPI never explained at all nor its optional nature, I had the card for around 4 years prior to discovering the optional nature of it (I was somewhat younger and greener back then), it took a lot of calls and letters to get it removed. But it wasnt until I discovered charges reclaiming that I thought I would chance my arm at getting the PPI back.
Even if the PPI was explained it would have been useless to me given my job security and very generous death or illness benefits from my employer.

LTSB totally ostriched the whole thing, culminating in bailiffs going to their head office in London to demand payment.

I'm just about to embark on this,wish me luck.

di3004

tinker77 wrote: »

PPI SUCCESS WITH HFC BANK

Bought a Laptop from PC World 2002 PPI was automatically added.
Wrote for a refund of PPI October 2008.
Have been given full refund plus 8% Feb 2009 a total of £187.28

Very nice thanks had a long letter with it saying not liable, not miss sold Blaa Blaa Blaa then at the very end of a three page we are not liable rant the magic paragraph.

However in the interest of goodwill and on the understanding your will accept this a full and final settlement of your claim we will refund you all your charges plus 8% interest..... YIPEE

Mission accomplished

Congratulations and Well done on your Success, great work.:T :beer:

Di
X

di3004

Lusty wrote: »

I'm just about to embark on this,wish me luck.

Fingers crossed Lusty, hope you receive a good news, keep us posted, cheers.:D X

arthurdick

morning campers, its lovely monday morning ;( ....well done to all you recent winners ......oh well, a new week for me, lets see if i hear anything this week

Lainster78

What were you reclaiming: Personal Loan PPI
Who was the provider: Clydesdale Bank
How much did you get back: £2,749.50 plus £103.68 interest and the remaining installments of my loan will reduce by £61 per month
Did you get it back after a letter or did you go to the Financial Ombudsman: Just one letter!


In 2005 I took out a 5 year loan with the Clydesdale bank. At the time my credit rating wasn't very good, so the advisor said because of this she needed to automatically include PPI into my quote or I wouldn't be accepted. Once I had been accepted she said I could re-apply without the PPI, but there was no guarantee the loan would be accepted and that would void my previous acceptance.

After reading articles on this site I realised that although I knew I had PPI, I had never been provided with a breakdown of what I was paying and realised I had possibly been mis-sold the policy.

As I was never provided with a copy of my loan agreement that I know of, I wrote an initial letter to my bank stating this and requesting they provide me with a breakdown of my monthly PPI repayments.

They must have forwarded this to the complaints department as I was then sent out a questionnaire asking for the full details of my complaint. I filled this in and was told I would have a response in 4 weeks. After 4 weeks I received a letter to say they needed another 4 weeks and 2 weeks later I received a letter stating that my complaint had been upheld and they would cancel my PPI, refund what I had paid (plus interest) and remove PPI from my future loan repayments.

Ultimately, combining my refund with the amount I was still due to pay for PPI I have saved £3,660 and will now be able to clear my loan one year earlier than planned! :T

So if you are thinking you may have been mis-sold your PPI, please please please do something about it as one simple letter resulted in me being almost £4,000 better off!

Happy reclaiming!:rotfl:

Shellbell

Hi all

Not been on here for a few weeks but looks like there have been some good wins :-)

Co-op have till next Thursday to contact me about my settlement, I'm right in thinking they will leave till the last minute with it? I don't know whether to ring and find out whats happening as I still don't know what the settlement figure is however, I'm estimating it to be £4000+. The FOS have said that if I don't hear from them withing 4wks of the date of their letter that I should contact them again.

I'm debt free now, no more loans (yay) and I'm now £70 better off a month which is a relief, just waiting on Co-op to settle up.

:-)