PPI Reclaiming successes and failures

paid_too_much

thegaffer wrote: »

I would certainly email Ian Doherty, he seems to be on the ball and your get you payment quicker

okay I've found the email, going to send it................................................................................................................NOW:D

thegaffer

[EMAIL="ian.odoherty@bankofamerica.com"]ian.odoherty@bankofamerica.com[/EMAIL]

welsh_g

gjf1966 wrote: »

I am absolutely disgusted with lloyds.I live in kent and have family in newcastle on wed a family emergency came up,i rang the ppi line explained i need to get to newcastle and told them the reason. I explained that i didnt have the finances,they rang me back and said the money would be in my account within two days. i rang this morning only to be told that because i had money in my account that it wasnt an emergency.I had £230.40 in my account and i explained that £72.00 was owed to british gas which they have been chasing me for and that £113.00 was for council tax. Which left me £50.00.
They said they have sent out a cheque but wont tell me how much for.I asked how long this would take and they couldnt comment.I was told on the 2/11/11 that a letter was sent to me regarding the re calculations because i have been waiting since 23/08/11 i still havent had said letter so god Knows how long the cheque will take.

Hi

Lloyds are a heartless lot of ******** My elderly mother is due to have major heart surgery in London (I live in North Wales) and I need my money to travel down and stay nearby in London. I have phoned countless times, been told loads of versions of the Lloyds lying fairy tale that I will receive my cheque or BACS shortly, but youve guessed it no such thing, after my first e-mail I was told they could not give me any idea about my payment because of data protection!! I have e-mailed since then to tell them I will take action for the destress caused if mother does not make it through the operation and I cannot be there, but they don't even have the curtesy to answer. I have now gone to my MP so waiting to see what happens. I was told my claim was upheld and offered refund on 22 August, calculations were posted and lost in post 20 September, new calculations sent and recieved 20 October interest calculated until 13 October, nothing since.

paid_too_much

thegaffer wrote: »

[EMAIL="ian.odoherty@bankofamerica.com"]ian.odoherty@bankofamerica.com[/EMAIL]

I'll let you know when I hear back:D

paid_too_much

paid_too_much wrote: »

I'll let you know when I hear back:D

within 30 mins had this response

Dear Ms xxxxxx

Thank you for your email. I regret that you needed to send it, but I am grateful to you for bringing the matter to my attention.

I will need a little time to investigate the particulars of your account, and then either I or one of my colleagues will get back to you to resolve the matter to our mutual satisfaction.

Kind regards

IAN O'DOHERTY
President
Europe Card Services
Bank of America

hugobiano

Topkapi wrote: »

Are you actually saying it took only eight and a half weeks from your initial complaint to receiving your money? Amazing! Wonder why some of us have been waiting over 15 months - and yet only this week they told me they are definitely dealing with them in date order. I believe some people have been waiting longer than I have.

Well done and enjoy.

Absolutely delighted

Registered the complaint on the 14/09/11 and all the money(Interest included) has been credited to my account on the 17/11/11.

Can't believe how quick and easy it's been. My only query was that I was expecting them to look at a previous loan we had as they informed me that would be the case but I haven't had any correspondance on that.

My claims were based on my wifes Job as a local authority employee and had this been recognised by the staff at the time then they would have realised that there was no need for the PPI due to her sickness benefits.

I've now got a further 3 claims in against RBS credit cards with the same reasoning.

amersall

suziandmarc wrote: »

We took out a loan with first plus 4 years ago and recently i lost my job and thought we would give it a shot, I used the template letter, first response they were looking into it then today with no further prompting or letters i received a letter stating they are going to pay me £2,560.20 and i can either put it against my loan reducing my payments from £250 p/m down to £106.98 p/m or Ican have a cheque in to my bank!!

Love a win with FP:T:T

Did you have the cashback,how much was the ppi total that was added to your loan?.
We need to see if they are giving you the full redress or is this a goodwill gesture.

leah5

good news at last
got a offer from halifax loans for 11,000 interest dated to12-12-2011
got a other offer on tmpp for 1,869.interest dated to 8-12-2011.
hopefuly recieve checks before christmas.:j:j:j

leah5

my halifax mortgage only took 4 weeks from start to finish
loans took 7 months for a final offer still waiting on credit card.

gjf1966

welsh_g wrote: »

Hi

Lloyds are a heartless lot of ******** My elderly mother is due to have major heart surgery in London (I live in North Wales) and I need my money to travel down and stay nearby in London. I have phoned countless times, been told loads of versions of the Lloyds lying fairy tale that I will receive my cheque or BACS shortly, but youve guessed it no such thing, after my first e-mail I was told they could not give me any idea about my payment because of data protection!! I have e-mailed since then to tell them I will take action for the destress caused if mother does not make it through the operation and I cannot be there, but they don't even have the curtesy to answer. I have now gone to my MP so waiting to see what happens. I was told my claim was upheld and offered refund on 22 August, calculations were posted and lost in post 20 September, new calculations sent and recieved 20 October interest calculated until 13 October, nothing since.

Sorry to hear about your mother i pray that the liers at lloyds sort this out for you soon.
I had 5 letters regarding loans on the 23/08/11 with the calculations on them totalling £6939
How do they justify keeping hold of our money when there is a family emergency. I even went to the bank to ask them to get in touch with them with a view to them cancelling the cheque and paying it into my account after about 45mins on the phone they couldnt do anything.They couldnt even tell me if the cheque has been sent