PPI Reclaiming successes and failures

amersall

dilus wrote: »

WOW, WOW, WOW, my friend has had payment into bank account today 31/10/11
So that makes it 25 days from beginning to end including weekends :T
Thank you everyone on MSE that have enabled me to advise my friend, di, amersall, smitchy, Niggly to name just a few, without your help this may never have come about. Martin chalk another one up :money:

:j:j:j:beer::beer::j:j:j

:j:j:j:j Yaaaay :beer: fab :D
glad to have helped

sicktothestomach

has anyone got the email address for the bank of scotland ceo?i submitted my complaint on 17th june 2011 and had the usual we will investigate and respond within 16 weeks as per fsa guidelines. well 20 weeks and 1 day later nothing. ihave phoned constantly for 4 weeks and have been told its been with calcs since 27th sept.no timeframe given just apologies for breaching the 16 weeks. any advice please? oh and i have emailed audrey connolly head of customer relations 3 times and ..........NOTHING!!

HAVEFAITH

Hi,

My friend has been rejected by Barclaycard for their credit card ppi. They say having conducted a full review of all the information we had accessed in the course of their investigations they found no evidence that the policy was mis-sold. As a result they were not able to uphold the complaint.

Of course there is the option to head to the FOS within 6 months. However has anybody else experienced this with the likes of Barclaycard etc and has any advice etc?

minimad69

HAVEFAITH wrote: »

Hi,

My friend has been rejected by Barclaycard for their credit card ppi. They say having conducted a full review of all the information we had accessed in the course of their investigations they found no evidence that the policy was mis-sold. As a result they were not able to uphold the complaint.

Of course there is the option to head to the FOS within 6 months. However has anybody else experienced this with the likes of Barclaycard etc and has any advice etc?

i have had rejections by barclaycard, both cases were reopened after the first rejection and then rejected again. Both are now with the FOS

jimbogjones

The_Marksman wrote: »

0845 601 2683

Thanks

J

FloodNo

amersall wrote: »

:jAnother one bites the dust :j:j:money:

Hi

I believe it's [EMAIL="Stephen.Hester@rbs.co.uk"]Stephen.Hester@rbs.co.uk[/EMAIL]

Good luck. I've been having a nightmare with them too. Really poor and a lot of human error. I called them 3 times yesterday to try & get things sorted. :eek:

shellbo10

sicktothestomach wrote: »

has anyone got the email address for the bank of scotland ceo?i submitted my complaint on 17th june 2011 and had the usual we will investigate and respond within 16 weeks as per fsa guidelines. well 20 weeks and 1 day later nothing. ihave phoned constantly for 4 weeks and have been told its been with calcs since 27th sept.no timeframe given just apologies for breaching the 16 weeks. any advice please? oh and i have emailed audrey connolly head of customer relations 3 times and ..........NOTHING!!

Hi good luck with this my other half has had a calculation from BOS dated with interest till 05/10/11 he still has not had his money.
I have an on going claim which I sent in on May5th after emailing MR Antonio Osario the CEO I had a letter from the claims dept 2 days later with calculations on it.
Still no money though.
If you take a look at the earlier threads you will find his email address.
Good luck

di3004

Well done and Congratulations to all today's winners! :T:beer::j

amersall

sicktothestomach wrote: »

has anyone got the email address for the bank of scotland ceo?i submitted my complaint on 17th june 2011 and had the usual we will investigate and respond within 16 weeks as per fsa guidelines. well 20 weeks and 1 day later nothing. ihave phoned constantly for 4 weeks and have been told its been with calcs since 27th sept.no timeframe given just apologies for breaching the 16 weeks. any advice please? oh and i have emailed audrey connolly head of customer relations 3 times and ..........NOTHING!!

Look here

http://www.!!!!!!/

We cannot post his e mail on this site :D:D:D:D:D
I wonder why? :rotfl:
It is Antonio who you seek

shellbo10

di3004 wrote: »

Well done and Congratulations to all today's winners! :T:beer::j

Hi Di
My hubby still waiting for his money from BOS the interest is paid up till 05/10/11, what else can we do , he has sent an email to Antonio Osario.
He is worried that annoying the CEO will prevent us from getting our money,is it safe to send an email and ask for a bacs payment and give your account details?
It seems that some people have had their payments that way.
Good luck to everyone who is waiting.
well done to all of you whohave wonxx